View all outsourcing firms

Cloud Employee

5/5 • Glassdoor rating

Overview

Cloud Employee is a US-headquartered, engineering-led staff augmentation partner connecting companies in the UK, USA, and Australia with the top tier of software engineering talent in the Philippines, Latin America (Colombia, Mexico, Argentina, Brazil, Bolivia), and Eastern Europe (Croatia, Serbia, Bulgaria, Poland), with employment entities and on-the-ground support staff in each region.

Unlike traditional generalist BPOs, Cloud Employee is built and run by engineers: every developer is technically vetted by senior engineers before reaching a client.
The company was founded in 2014 by British tech entrepreneur brothers Seb Hall and Jake Hall, who originally moved to the Philippines to build offshore operations for their own e-commerce business.

Frustrated by the standards of traditional low-cost BPOs focused on back-office and call centre staffing, they built the operation they wished had existed – and turned it into Cloud Employee: the anti-BPO.

Cloud Employee’s mission is to attract, develop, and retain the best engineers in its markets, pairing rigorous selection with structured learning and development.

What Cloud Employee offers its clients

Dedicated, full-time software engineers who work exclusively for one client as embedded members of their team -inside the client's stack, sprint rhythm, and communication channels.

Every candidate is vetted through live coding sessions with senior engineers, psychometric assessment, and culture matching before being shortlisted; clients hand-select from a pre-vetted shortlist and typically hire within two interviews, saving 100+ hours of recruitment time per hire.

Cloud Employee handles the full employment infrastructure on the ground: payroll, benefits, compliance, offices, equipment, HR, and retention management.

How Cloud Employee outshines the competition

Engineer-led vetting - live coding assessments run by engineers, not HR generalists.

A developer growth ecosystem - structured L&D program allowances of $1000 per annum, internal peer forums, and community events - that attracts top-percentile engineers who avoid traditional BPOs and keeps them retained and growing.

Direct integration: no project middle-layer; developers work as genuine members of the client's team.

Multi-region delivery (Philippines, LatAm, Eastern Europe) under one partner, with timezone alignment for US, UK, and Australian clients.

Cloud Employee company structure

US headquarters with group entities in the UK and Australia. With wholly owned employment entities and on-the-ground operations teams in the Philippines, supported by UK/US/Australia-based account management. Cloud Employee has over 300 engineers globally deployed into companies with around 100 support staff across HR, recruitment, internal senior engineers, customer success, etc.

Sample highlight service offering of Cloud Employee

Senior engineers shortlisted and matched in 7 days via live-coding vetted pipeline. Senior engineers hiring senior engineers - not recruiters guessing.

Headquarters

Fort Lauderdale, Florida, USA

Public or Private

private

Seats or staff

250 - 499

Revenue

$18m

Industries
  • IT Services and IT Consulting
  • Recruiting Staffing

Details

Executive

Seb Hall, Co-Founder & CEO

Year Founded

2014

Countries of fulfillment
  • Argentina
  • Australia
  • Bolivia
  • Brazil
  • Bulgaria
  • Colombia
  • Costa Rica
  • Mexico
  • Philippines
  • Poland
  • Portugal
  • Ukraine
  • United Kingdom
  • United States
Sectors

-

Contact information

-

info@cloudemployee.io

http://www.cloudemployee.io/


About Cloud Employee: Review and comparison

Cloud Employee, the engineering-led staff augmentation firm, was founded in 2014. It is a privately-owned software development provider, US-headquartered with group entities in the UK and Australia, and on-the-ground delivery operations across the Philippines, Latin America, and Eastern Europe.

It has grown to over 300 engineers deployed globally, supported by around 100 staff across HR, recruitment, internal senior engineers, and customer success.

Cloud Employee Outsourcing

Cloud Employee provides technically vetted, background-checked software engineers with skills across all major software development technologies. Every developer is assessed through live coding sessions with senior engineers before reaching a client. Cloud Employee has serviced hundreds of startups, SMEs, and large corporations.

Headquartered in Fort Lauderdale, Florida, USA, Cloud Employee gives clients a gateway to an international engineering workforce without the cost of physical office space. Its fulfillment regions span the Philippines, Latin America (Colombia, Mexico, Argentina, Brazil, Bolivia), and Eastern Europe (Croatia, Serbia, Bulgaria, Poland), with employment entities and support staff in each region.

Cloud Employee’s BPO services and pricings

Cloud Employee offers several on-demand, engineering-led services:

  • IT Staff Augmentation. Get two pre-vetted profiles matched within 7 days, each interviewed and assessed by senior engineers — not recruiters — through live coding sessions before reaching you. Developers embed directly into your team, stack, and sprint rhythm as dedicated, full-time members.
  • AI engineers. Access engineers experienced in building and deploying production AI systems, from machine learning models to LLM-powered applications and AI-driven product features.
  • Data engineers. Bring on specialists who design, build, and maintain data pipelines, warehousing, and infrastructure to turn raw data into a reliable foundation for analytics and AI.
  • UX. From designing new interfaces for apps and websites to building prototypes and wireframes, Cloud Employee’s designers help you stand out with engaging, user-friendly experiences.
  • Mobile engineers. Outsource native or cross-platform mobile app development to engineers vetted for real-world delivery across iOS and Android.
  • Project delivery model. A local fractional CTO paired with global engineering teams — combining senior, on-the-ground technical leadership with the scale and cost advantage of distributed delivery.
  • Fractional CTOs. Senior technology leaders based in the US, UK, and Australia provide strategic direction, architectural oversight, and hands-on guidance, aligned to your timezone.

Cloud Employee’s pricing

Cloud Employee offers downloadable pricing guides on their website for IT services. A contact form is required before the pricing sheet is available for download. For other engagements, Cloud Employee requests that the prospective client contact them directly.

How Cloud Employee outshines its competition

Cloud Employee is built and run by engineers: every developer is technically vetted by senior engineers through live coding assessments – not HR generalists – before being shortlisted. Clients hand-select from a pre-vetted shortlist and typically hire within two interviews, saving 100+ hours of recruitment time per hire.

Developers work as dedicated, full-time, embedded members of one client’s team – inside their stack, sprint rhythm, and communication channels – with no project middle-layer.

A structured developer retention and growth ecosystem, including L&D allowances of $1000 per annum, internal peer forums, and community events, attracts top-percentile engineers and keeps them retained and growing. Multi-region delivery across the Philippines, Latin America, and Eastern Europe is offered under one partner, with timezone alignment for US, UK, and Australian clients.

Key executives

Seb Hall (Co-Founder & CEO)

Seb Hall has a history of entrepreneurship, project management, and business strategy, with industry knowledge spanning marketing, leadership, executive management, and strategic partnerships. He co-founded Cloud Employee in 2014 with his brother Jake Hall. He speaks English and French.

Jake Hall (Co-Founder & CPO)

Jake Hall co-founded Cloud Employee in 2014. His skill set includes online and email marketing, online advertising, e-commerce, investor relations, and financial analysis.

Anto Cabraja (CTO)

Anto Cabraja is the founding CTO of Cloud Employee. He is a technology leader and AI strategist who leads multi-disciplinary engineering teams delivering production AI systems for companies across the UK, EU, and US. A computer scientist by background, he built Cloud Employee’s engineer led vetting system. Building digital products and scaling delivery organisations.

Cloud Employee reviews and comparisons

Based on reviews on Glassdoor, Cloud Employee holds a 5-star rating, with the large majority of reviewers recommending the company. Positive reviews highlight working with Western clients, a professional workplace, and competitive salaries. Some reviews mention the interview and testing process being long and rigorous — a reflection of the technical vetting standards that clients rely on.

Cloud Employee can be reached by email at info@cloudemployee.io.

Cloud Employee’s contact information

Cloud Employee’s main headquarters is located in:

Fort Lauderdale, Florida, USA

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at info@cloudemployee.io

References

https://www.glassdoor.com/Overview/Working-at-CloudEmployee-EI_IE2052474.11,24.htm

https://www.crunchbase.com/organization/cloud-employee

Cloud Employee news, podcast & articles

No news, podcast & articles available for this BPO

Cloud Employee videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.