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1.0/5 • Glassdoor rating


We have extensive experience in managing large operations for top telecommunications companies across Europe – largest provider in the UK, second largest in Switzerland – with sites around the globe.

Together with our teams we have been awarded Best Customer Service across Switzerland, Germany, and Austria. We have a genuine understanding of customers’ needs and know how to go above and beyond their expectations.

After decades of operational management, we have decided to start our own business and help companies provide brilliant customer service.

What LINXX offers its clients

We challenge the idea that quality comes at high cost. True top quality reduces cost. Customers want companies to care and this is what we do.

How LINXX outshines the competition

Because we know the service business inside out, we can focus on what really matters. We are lean, passionate, don't have unecessary VPs and focus our attention to our people. Utimately, they are the ones making the difference. Our multiple awards show that this is actually customers value.

LINXX company structure

We are a start up owned by 3 former operational Service leads in international companie (up to 10.000 advisors). We intend to provide the service we were dreaming of as clinet. We're obsessed with quality and deliver outstandibng customer experience.

Sample highlight service offering of LINXX

We do not only operate on your behalf - we offer you structured feed back on how to improve your operation (processes, KPIs, products...). This is included in our cost.


49 Buhlstrasse, 8700, Kusnacht, ZH

Public or Private


Seats or staff




  • Consumer Services
  • Ecommerce
  • Hardware Tech/IT
  • IT Services and IT Consulting
  • Software Tech/IT
  • Telecoms



Francoise Clemes

Year Founded


Countries of fulfillment
  • Albania
  • Serbia
  • Admin Support
  • Customer Service
  • Outsourcing Consultancy
Contact information



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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