Purple Mango Solutions

Purple Mango Solutions is one of the pioneering BPO firms headquartered in Zamboanga City — a vibrant hub known for its rich culture, diversity, and creativity.

While our roots are proudly in Zamboanga, our reach is national. We recruit and operate across the Philippines because we believe scalability only works when you go where the talent is.

We serve seven key industries, supported by 36 enablement partners specializing in AI, automation, data, and business intelligence. These partnerships empower us to build teams that are not only functional but scalable, automated, and data-driven from day one.

With a presence in seven countries across Asia and support for five languages, we help clients expand seamlessly into multilingual markets.

Our value proposition is simple: “Focus on growing your business — we’ll handle the rest.”

From administrative support and virtual assistance to sales, marketing, and customer service, our seasoned industry experts deliver operational excellence paired with innovation strategies that drive measurable outcomes.

What Purple Mango Solutions offers its clients

At Purple Mango Solutions, we help businesses scale smarter by providing end-to-end business process outsourcing (BPO) and enablement services that blend people, process, and technology.

Our solutions are designed to make operations simpler, faster, and more data-driven — allowing our clients to focus on growth while we handle the rest.

Our Core Services

1. Customer Experience (CX) Support
• Omnichannel customer service (voice, chat, email, social)
• Technical and after-sales support
• Client retention and satisfaction programs

2. Virtual Assistance & Administrative Support
• Executive and back-office assistance
• Data entry, scheduling, documentation
• CRM and workflow management

3. Sales & Marketing Support
• Lead generation and qualification
• Outbound and inbound sales support
• Digital marketing, content, and campaign management

4. Finance & Accounting Services
• Bookkeeping and payroll management
• Accounts payable/receivable
• Financial reporting and reconciliation

5. HR & Recruitment Process Outsourcing (RPO)
• Talent sourcing and screening
• Onboarding and HR administration
• Workforce analytics and optimization

6. Data, AI & Business Intelligence
• Data entry and management
• Reporting automation and analytics
• Process optimization using AI and BI tools

7. Specialized Industry Solutions
Tailored programs for:
• Healthcare (medical scribing, patient coordination)
• BFSI (accounting, compliance support)
• Retail & E-commerce (order management, customer service)
• Technology (IT support, QA testing)
• Telecom & Logistics (order tracking, customer retention)

Our Promise

We don’t just deliver staff — we deliver scalable teams built for performance.

Through our 36 enablement partners, we integrate automation, analytics, and intelligent workflows into every solution — ensuring our clients’ operations are efficient, data-driven, and ready to grow.

How Purple Mango Solutions outshines the competition

At Purple Mango Solutions, we don’t just outsource tasks — we build partnerships that empower growth.

What makes us stand out is our ability to combine human expertise, intelligent automation, and data-driven strategy to deliver measurable, long-term impact.

1. End-to-End Enablement Approach
While others focus on staffing, we focus on enablement.
We integrate people, process, and platforms — ensuring every team we build is equipped with the right tools, systems, and performance insights from day one.

2. Data-Driven & AI-Enhanced Operations
We leverage partnerships with 36 enablement providers specializing in AI, automation, data, and business intelligence.
This lets us transform everyday operations into smart, efficient, and predictive processes that give clients a competitive edge.

3. National Reach, Global Capability
Headquartered in Zamboanga City, we operate across the Philippines — recruiting talent where it thrives best.
Our teams also support operations in 7 countries and 5 languages, enabling our clients to expand into multilingual and multicultural markets with ease.

4. Partnership Over Transaction
We don’t deliver off-the-shelf solutions.
We co-design every engagement with our clients — aligning our strategies with their goals, KPIs, and growth roadmap to ensure sustainable success.

5. Expertise That Delivers
Our leadership and operations teams are seasoned industry professionals with deep experience across BPO, consulting, and technology enablement.
We don’t just execute processes — we improve them through innovation, analytics, and continuous optimization.

6. Culture of Excellence and Care
Our roots in Zamboanga have shaped a culture of collaboration, creativity, and empathy.
This translates into better employee engagement, lower attrition, and higher-quality output — a direct win for our clients.

The Purple Mango Advantage
• Scalable, data-driven operations
• Deep multi-industry expertise
• Seamless integration of AI and automation
• Multilingual, multicultural teams
• Transparent partnership model focused on results

Purple Mango Solutions company structure

Purple Mango Solutions operates through a collaborative structure designed to ensure seamless coordination between strategy, operations, and client delivery.

Our structure reflects both functional excellence and industry specialization, allowing us to scale efficiently across regions, clients, and service lines.

Executive Leadership
• Chief Executive Officer (CEO): Provides strategic direction and ensures alignment with client success and company vision.
• Chief Operations Officer (COO): Oversees daily operations, service delivery, and performance across divisions.
• Chief Finance Officer (CFO): Manages financial planning, compliance, and long-term sustainability.
• Chief Technology & Enablement Officer (CTEO): Leads AI, automation, and BI partnerships, integrating technology into all client solutions.

Core Divisions
• Transitions & Implementation – Handles onboarding, workflow design, and program launches.
• Service Delivery Operations – Manages client programs across CX, Admin, Sales, F&A, HR, and Data.
• Partner Enablement & Innovation – Drives digital transformation through 36 AI and automation partners.
• Talent & People Operations – Oversees national recruitment, training, and workforce planning.
• Finance & Administration – Ensures payroll accuracy, compliance, and risk management.
• Client Success – Builds long-term partnerships, delivering insights and performance strategies.

Regional & Global Presence
Headquartered in Zamboanga City, with teams across Luzon, Visayas, and Mindanao, and a presence in seven countries supporting clients in five languages.

Advisory & Enablement Network
Backed by an advisory board and 36 technology partners specializing in AI, analytics, and digital transformation — ensuring every solution is strategic, scalable, and future-ready.

Sample highlight service offering of Purple Mango Solutions

Purple Mango Solutions offers a comprehensive portfolio of outsourcing and enablement services designed to support our clients’ operational and strategic goals.

Core Service Offerings
• Customer Experience (CX) Operations: Multichannel support, technical helpdesk, and after-sales solutions.
• Administrative & Virtual Assistance: Process management, CRM support, and documentation services.
• Sales & Marketing Support: Lead generation, outbound outreach, and digital campaign management.
• Finance & Accounting Services: Bookkeeping, payroll, AP/AR, and financial reporting.
• HR & Talent Solutions: Recruitment, onboarding, and workforce analytics.
• Data, AI & Business Intelligence: Automation, analytics, and data optimization.
• Industry-Specific Programs: Tailored service delivery for Healthcare, BFSI, Technology, Retail, Telecom, and Logistics.

Each engagement is powered by our 36 enablement partners in AI, automation, and BI — ensuring that every client solution is scalable, data-driven, and future-ready.