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CS-PAC Global BPO

2.6/5 • Glassdoor rating

Overview

CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions from the Philippines. We deliver skilled, English-proficient, and tech-savvy Filipino professionals across a wide range of industries. Whether you need virtual assistants, customer service representatives, back-office support, or experienced management-level hires, we can help you build the right team for your business.

Our approach makes outsourcing simple, fast, and cost-effective. We offer competitive all-in rates, flexible contract terms, and zero upfront recruitment fees. With CS-PAC, you get the convenience of a streamlined setup and the confidence of working with a team that understands your goals.

What CS-PAC Global BPO offers its clients

Why Partner with CS-PAC Global BPO?

• Free and fast recruitment with no upfront costs. Get pre-screened candidates within 48 hours and start within two weeks.

• Access to a wide talent pool using leading platforms such as LinkedIn Recruiter, JobStreet, Indeed, Kalibrr, and Monster. We can fill roles from associate to VP level, including highly specialized positions.

• Flexible work hours aligned with your preferred time zone and schedule.

• Tailored staffing solutions across various industries, including logistics, healthcare, real estate, insurance, retail, marketing, and legal services.

• Good pricing and easy monthly billing that covers everything. Our all-in rate includes staff salary, HR and payroll services, IT support, and employee benefits designed to promote retention.

• Streamlined onboarding – From discovery call to deployment, we guide you through a clear and fast setup process.

We focus on quality placements that allow you to grow your business while staying lean and agile.

How CS-PAC Global BPO outshines the competition

Our Value: Skilled Filipino Talent, Customized for Your Business

We deliver dedicated staff who match your preferred working style, tools, and business hours. Every hire is carefully selected to fit your company’s needs and work culture. Whether you are expanding your team or building a department from the ground up, we provide the support and structure to help you succeed.

Let us help you build a high-performing remote team that supports your growth and fits right into your business operations.

CS-PAC Global BPO company structure

CS-PAC Global BPO is a privately owned Philippine-based company and the BPO arm of the Pac Atlantic Group, a logistics conglomerate. While our roots are in logistics, we serve clients from a wide range of industries.

Our leadership team — led by Executive Director Dominic De Leon — remains closely involved in the delivery of backend services and employee support. With a strong background in operations and remote workforce support, our leaders ensure that clients receive reliable, scalable infrastructure to effectively manage their own offshore teams.

Sample highlight service offering of CS-PAC Global BPO

We aim to make outsourcing simple, flexible, and risk-free for our clients. Here are just a few of the standout benefits we provide:

• Free Recruitment and Candidate Shortlisting:
We don’t charge upfront recruitment fees. You receive a curated batch of shortlisted candidates based on your unique requirements, at no cost. If the initial batch isn’t the right fit, we’ll provide additional options — also free of charge. Our goal is to tailor the search accurately from the start.

• Flexible Contract Terms:
Whether you prefer a month-to-month setup, a short-term arrangement (3–6 months), or a long-term commitment (1 year or more), we’ll structure your engagement around what makes the most sense for your business today and as it grows.

• Unlimited Staff Replacements:
In the rare event of underperformance, just provide documentation, and we’ll replace the staff member within 30 days or less — no additional fees, no hassle.

Headquarters

Ground Floor Pac-Atlantic Centre, 2917 Finlandia Street , San Isidro, 1234, Makati City, Metro Manila

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries
  • Advertising & PR
  • BPO
  • BPO industry
  • Digital Marketing
  • Ecommerce
  • Education
  • Financial Services
  • Healthcare
  • Hospitality
  • Insurance
  • Legal
  • Media Publishing
  • Others
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Transportation
  • Travel

Details

Executive

Dominic De Leon

Year Founded

-

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Agency Contract Partner
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • Retail
  • Telecommunications
Contact information

+639176513344

https://join.cs-pac.com/


About CS-PAC Global BPO: Review and comparison

CS-PAC Global BPO is your premier destination for remote staffing and outsourcing solutions. The company specializes in providing skilled and technologically proficient Filipino staff tailored to meet your business needs.

CS-PAC Global BPO’s services offer competitive rates for positions ranging from rank and file to managerial levels, spanning diverse industries and roles. This premier BPO guarantees satisfaction in fulfilling its clients’ staffing requirements efficiently.

At CS-PAC Global BPO, recruitment for all positions is free. This third-party solutions provider prides itself on delivering qualified candidates within just 48 hours, ensuring swift and reliable service for your staffing needs.

CS-PAC Global BPO Outsourcing

CS-PAC Global BPO is backed by over seven years of experience in the outsourcing sector. Its physical office is located in Makati, Metro Manila. 

​​While many companies offer talent outsourcing, CS-PAC Global BPO stands out by truly caring about customizing business solutions to fit your specific needs, all without the bureaucratic hassle. 

This BPO provider goes the extra mile to ensure its services are tailored to your unique requirements, providing a seamless and efficient experience.

CS-PAC Global BPO’s BPO services and pricings

As a global outsourcing and offshoring company, CS-PAC Global BPO features the following services:

  • Cold calling
  • Data entry
  • Customer service
  • Graphic design
  • Social media management 
  • Bookkeeping 
  • Email marketing

CS-PAC Global BPO’s pricing

CS-PAC Global BPO helps businesses save costs, improve efficiency, increase profitability, and scale up quickly. Clients can save up to over 70% of their overhead costs. 

For consultation and quotes, interested clients can contact the company and fill out the form to receive a pricing estimate based on their unique requirements.

How CS-PAC Global BPO outshines its competition

Multinational companies can leverage seasoned Filipino talents with CS-PAC Global BPO:

  • Hired remote Filipino staff will work according to the client’s preferred timezone and schedule.
  • Offshoring service rates will vary depending on the staff’s experience and skill set. 
  • Its talent pool consists of Filipino professionals with diverse capabilities who are proficient in Canva, Microsoft 365, Quickbooks, Hubspot, Adobe Suite, Salesforce, and Avaya. 

CS-PAC Global BPO serves a wide range of industries, including retail, marketing and advertising, real estate, logistics, healthcare, and legal services. 

Key executives

Dominic De Leon (Director)

Dominic has been CS-PAC’s Company Director since May 2016. Heis responsible for overseeing the financial health of CS-PAC.

Dominic also develops its systems and IT infrastructure and manages the acquisition of external customers and business opportunities in the BPO industry.

CS-PAC Global BPO reviews and comparisons

CS-PAC Global BPO is an innovative outsourcing services provider in the Philippines that highlights Filipino talent.

Although we currently don’t have in-depth reviews about this firm and its services, we recommend comparing it with other BPOs in the country.

The firm’s website offers client testimonials showcasing how other businesses use their services to help them grow.

CS-PAC Global BPO’s contact information

CS-PAC Global BPO’s main headquarters is located in:

Ground Floor Pac-Atlantic Centre, 2917 Finlandia Street , San Isidro, 1234, Makati City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +639176513344.

CS-PAC Global BPO news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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