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Xtendo

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3.7/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
500-999
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Annual revenue
$1 mil. - $5 mil.
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Delivery countries
9
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Executive profiles
1+
Company listing

Overview

Xtendo is a consulting firm founded on 2002 specializes on Marketing, Sales & Customer Experience Solutions, with the mission of helping organizations to ACQUIRE, SATISFY & RETAIN customers.

Celebrate more than 15 years providing services to SAP, Microsoft, Tigo Grupo Millicom, Facebook, Claro and CenturyLink, also SMB organizations that aspire to lead their industries.
Coverage for USA, main LATAM countries and sub regions (Mexico, Brazil, South Cone, Andean, Central America & the Caribbean) and Spain.

Our solutions overcomes 1,000% return of investment in four to nine first months. It is the main goal and publicity that we aspire.

Xtendo company structure

Xtendo Group is an international BPO/ Contact Center & Generative AI company with more than 22 years of successful trajectory. It comprises more than 1,300 professionals and experts with global experience providing solutions for customer success and commercial operations.

Xtendo works for leading corporations such as PedidosYa/ Delivery Hero, Microsoft Corp, Interbank, Grupo Falabella, and Grupo Claro, among others, and for SMEs that aspire to lead their industries.

We have broad experience in USA, Europe, Canada and Latin America countries, providing human talent and generative AI for customer success. Always with the mission of helping organizations to ACQUIRE, SATISFY AND RETAIN clients, maximizing the business life cycle and return on investment.

WHY XTENDO?

INCREASE NPS & SALES WITH OUR HIGH PERFORMANCE TEAMS
+22 years of experience solving the commercial challenges of leading corporations and SMEs worldwide, have allowed us to develop human teams that achieve the best KPIs in the industry. Confirm it by accessing the success story with Microsoft. (https://xtendo.biz/en/about-xtendo/microsoft/)

BEAT ANY COST PROPOSAL WITH US AND IMPROVE YOUR RETURN ON INVESTMENT
Our solutions reduce your costs by more than 50% immediately, while doubling agent productivity by more than 100% and increasing NPS by 50%. Confirm it by accessing the case study with PedidosYa. (https://xtendo.biz/en/about-xtendo/pedidos-ya/)

GAIN TIME TO MARKET AND MANAGE PEAKS WITH OUR HIGH FLEXIBILITY ALL SHORE SCHEMES
Implement with us flexible, fast and effective responses to your sales, marketing and customer and channel experience needs. And get training and activation times for new CX Agent teams in less than 3 days. Confirm it by accessing the success story with Tottus Supermarkets. (https://xtendo.biz/en/about-xtendo/supermercados-tottus/)

Headquarters
Plaza Woermann, C. Eduardo Benot, 35, Planta 2ª, Oficina A, 35008, Las Palmas Gran Canaria, Las Palmas
Ownership
Private

Details

Year founded
2002
Countries of fulfillment
Brazil, Canada, France, Philippines, Spain, United States
Sectors
Full service BPO

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Annual revenue

$1 mil. - $5 mil.

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About Xtendo: Review and comparison

Xtendo is a BPO Solutions company founded in 2002 that specializes in providing international marketing solutions, sales, and experience solutions. Their main goal is to help companies acquire, retain, and satisfy customers and channels, which they have done for over 15 years. 

Their coverage is outstanding, with branches in Montevideo, Miami, Ciudad De México, and Barcelona. With over 20 years of experience in creating successful sales and marketing initiatives for multinational businesses, Xdento is a great choice for your organization.

Xtendo works with many leading clients and companies that require some of the most creative ambition to take on their challenges. They pride themselves on their excellent business strategies and execution. 

Xtendo Outsourcing

Xtendo’s multiple branches pride themselves on their hard-working and extremely qualified team that makes it possible for them to offer so many services and have such great success stories. 

With the main goal of helping you to maximize your organization’s success and exponential growth, Xtendo is an excellent choice for your company.

Xtendo’s BPO services and pricings

The following is a list of the services available and offered by Xtendo:

  • Robotic Process Automation
  • CX, Chatbots, and Contact Center
  • eCommerce and Fintech
  • Marketing Automation and ABM
  • Sales and Competitive Intelligence
  • Platforms and Contents for Training – Xtend University

Xtendo also has alliances with multiple companies, including Microsoft, Hubspot, and Kompyte.

Xtendo’s Pricing

There is currently no information about the pricing of Xtendo’s services, but within their success stories, testimonies comment on the reasonable pricing for the fantastic services offered by the BPO company. 

How Xtendo outshines its competition

Xtendo displays proactivity and a lot of maturity in its partnerships with clients. The team members are creative, talented, and the best for the job. Along with regularly reaching set goals and surpassing them, these features make Xtendo a fantastic company to partner with. 

Key executives

  • Martin Barbero: Founder and CEO at Xtendo Group – Barbero has a focus on customer satisfaction and a strong background in sales and marketing. Barbero has worked for major corporations, including Microsoft, Facebook, Cisco, and more. He strives to improve society through education, technology, and jobs. 
  • Gustavo Rodriguez: Director of IT Solutions and the Startup Mentor and Advisor with experience in consulting business initiatives, and development. Rodriguez received the GM award at Microsoft and has extensive experience in technology. 
  • Melisa Vidal: Program Director at Xtendo with over 15 years of experience in marketing and management, Vidal has a strong background in business leadership through motivation and empowerment. 

Xtendo reviews and comparisons

As a consulting firm that specializes in marketing, sales, and customer experience, Xtendo boasts many positive reviews with its 15 years of providing services to companies who wish to lead in their industry. 

Ana Silvesse, Microsoft Partner Marketing Advisor, reviews the positive experience with Xtendo by saying: 

“Since the inception of our Program, Xtendo has demonstrated proactivity and a lot of maturity in the processes with our Partners. They have provided us with a creative and experienced team in sales processes that met our goals. “

Xtendo’s contact information

Xtendo’s main headquarters is located in:

Headquarters location Plaza Woermann, C. Eduardo Benot, 35, Planta 2ª, Oficina A, 35008, Las Palmas Gran Canaria, Las Palmas

Further, you may virtually reach out the company through the following contact information:

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