Ashar it park, Wagle estates road number 16, 400604, Thane, Maharashtra
$5 mil. - $10 mil.
About Optimistic Healthcare: Review and comparison
Optimistic healthcare solutions is a healthcare BPO company provider headquartered in Maharashtra, India, and Illinois, USA. Starting its operations in 2020, the firm has continued to deliver the best services in the healthcare aspect.
The company provides outsourced revenue cycle management services and healthcare information management to clients all across the country.
This healthcare outsourcing firm is comprised of dedicated professionals with vast experiences in the fields of US healthcare, medical billing, account receivables, Revenue Cycle Management (RCM), and denial management.
Optimistic Healthcare Outsourcing
Optimistic Healthcare Solutions services provide services to corporations and mid-sized and small companies that operate in various industry verticals, including medicine, telecommunications, internet companies, human resources, healthcare providers, and more.
The company takes pride in offering services that are easily adaptable to clients’ requirements, with its subsequent cost reduction achieved by outsourcing the processes of the business.
Its philosophy is to provide high-quality receivables management solutions through integrated modern technology, a highly-skilled and motivated workforce, and seamless workflow practices.
Optimistic Healthcare’s BPO services and pricings
Optimistic healthcare solutions is a dedicated medical billing and revenue cycle management agency that provides a wide array of services. Some of the services that the firm offers include:
- 24/7 help desk
- Customer services
- B2B telemarketing
- B2C telemarketing
- 24/7 answering services
- Business Process Outsourcing solutions
- Lead generation and verification
- Tech support levels 1 and 2
- Live web chat
Optimistics healthcare solutions pricing
Optimistic healthcare solutions offer cost-effective solutions for clients. The company doesn’t list the specific service fee. For interested clients, just fill out the contact form to get in touch with the company and get accurate service prices.
How Optimistic Healthcare outshines its competition
Optimistic healthcare solutions’ mission is to provide customized and flexible contact center solutions with compliance with the highest quality standards according to the objectives and needs of the client.
The firm is Health Insurance Portability and Accountability Act (HIPPA) compliant. This guarantees that all customer care, whether inbound or outbound meets the quality standards set by the clients.
To ensure that they deliver the best service to clients, the company follows some strategies to help businesses focus on business growth. The following strategies are;
- Claim prioritization
- Strategic claim allocation
- Inventory bifurcation
- Continues follow-up with insurance
- Daily updates & report sharing with the client
- Strict supervision on productivity & quality
- Focus on denial trends
Gauri Shetty has been the CEO of Optimistic healthcare solutions since 2020. She has vast experience in customer service operations, process excellence, and Management Information Systems (MIS).
Optimistic Healthcare reviews and comparisons
Optimistic healthcare solutions is a healthcare BPO company that provides innovative end-to-end healthcare solutions to its clients across the globe.
Its team comprises highly-skilled professionals with rich experience in their respective fields and is committed to providing solutions which 24/7 customer support that is cost-effective and reliable.
Optimistic Healthcare Solutions receive positive feedback from its clients for its highly customized solutions and its strong relationship with the clients.
Optimistic Healthcare’s contact information
Optimistic Healthcare’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +91 9594842026.