WNS

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WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowled...

3.2/5 · Glassdoor
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OA500 Top 20, 2026 Source Partner - inactive badge
Company at a glance
Employee range
50–100K
Estimated headcount
Annual revenue
$1.31B
FY2025 · reported
Revenue growth
-0.6%
FY2025 vs FY2024
Delivery countries
14
Tracked locations
Executive profiles
660+
Updated 9 Nov 2026
News items tracked
40+
Updated 6 Nov 2026

A deeper view of WNS

Senior leadership movement from OA Explorer.

Open the full company in OA Explorer

Executive backgrounds

Where WNS's executives worked before.

49%

of executives came from other outsourcing firms. 310 of 640 executives with a known career history.

Each executive is counted once, under their most recent prior outsourcing employer. Counts are rounded by OA Explorer.

Company relationship graph

See where WNS connects with the wider industry.

Genpact: 6 senior moves 6 Genpact EXL: 4 senior moves 4 EXL Sutherland Global Services: 4 senior moves 4 Sutherland Global… Cognizant: 3 senior moves 3 Cognizant Quantanite: 3 senior moves 3 Quantanite Concentrix: 2 senior moves 2 Concentrix DXC Technology: 2 senior moves 2 DXC Technology GeBBS Healthcare Solutions: 2 senior moves 2 GeBBS Healthcare S… WNS

Senior moves in both directions between WNS and each firm, last 24 months. Larger circles mean more moves.

Executive talent flow

Follow the companies supplying—and attracting—leadership talent.

31Arrived
40Departed
-9Net outflow
Trailing 24 months
C-suite, VP & director roles
Source companies 5 Genpact: 5Genpact 2 Cognizant: 2Cognizant 2 DXC Technology: 2DXC Technology 2 Tata Consultancy Services: 2Tata Consultancy Ser… Destination companies 3 EXL: 3EXL 3 Quantanite: 3Quantanite 3 Sutherland Global Services: 3Sutherland Global Se… 2 GeBBS Healthcare Solutions: 2GeBBS Healthcare Sol… 2 ResultsCX: 2ResultsCX WNS 31 in · 40 out

Source companies

DXC Technology 2

Firms with two or more senior moves, top six per side. Counts are rounded by OA Explorer, and the totals include firms not listed. Updated 2026-11-10.

Executive movement timeline

C-suite, VP & director moves between outsourcing firms, by quarter.

31 joined 40 left 2024 Q4–2026 Q3
2024 2025 2026

Select a dot or choose a quarter to inspect activity.

Recorded through 2026 Q3.

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Overview

A leader in the Business Process Management Industry, WNS Global Services Philippines Inc. is the Philippine wing of WNS Holdings Limited. The company started in 1996, with British Airways as its first client. Since 2003, the company has been offering solutions in the emerging field of Business Process Management. The company also broke new ground by being one of the first companies in the BPO industry to have their stocks listed on the New York Stock Exchange.

WNS Holdings provide a vast range of services to its clients. It provides these services across a variety of industries, including the Banking and Financial Sector, consulting and professional services, education, healthcare, consumer goods, insurance, retail, logistics, media and entertainment, and travel and leisure. The organization is at the foremost in providing value-based services such as in-depth research and analytics; customer interaction services across a wide spectrum of channels; governance and legal solicitation; financial accounting assistance; human resource management; and procurement channels for manufacturing and service industries alike. These key services are backed by some of the most leading-edge technologies such as in-house cloud computation architecture, proprietary big data and analytics tools; as well as enhanced frameworks for a large range of open source technologies.

Ownership
Public
Industries
Insurance, Financial Services & Banking, Healthcare & Life Sciences, Travel & Hospitality, Energy & Utilities, E-commerce & Retail, Manufacturing, Technology & SaaS

Details

Year founded
1996
Countries of fulfillment
Australia, Canada, China, Costa Rica, India, Malaysia, Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, United Kingdom, United States
Sectors
Finance & Accounting, Supply Chain & Logistics, Voice - Inbound, Customer Support - Chat, AI & Automation Services, Insurance Services

Contact information

Company website

LinkedIn

Company data

Services & delivery

What they do

  • Finance & Accounting
  • Supply Chain & Logistics
  • Voice - Inbound
  • Customer Support - Chat
  • AI & Automation Services
  • Insurance Services

Industries served

  • Insurance
  • Financial Services & Banking
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Energy & Utilities
  • E-commerce & Retail
  • Manufacturing
  • Technology & SaaS
Explore service capabilities

Where they deliver

14 tracked countries
  • Australia
  • Canada
  • China
  • Costa Rica
  • India
  • Malaysia
  • Philippines
  • Poland
  • Romania
  • South Africa
  • Sri Lanka
  • Turkey
  • United Kingdom
  • United States
Explore delivery footprint

Workforce & hiring

Workforce composition

Rounded mix

Share of associated member profiles

Approximate distribution, rounded to 5 percentage points.

Explore detailed breakdowns

Skills in the workforce

Selected skills
  • Microsoft Excel
  • Communication
  • Customer Service
  • Microsoft Office
  • Analytical Skills

Skills listed by people associated with WNS.

Selected self-reported skills.

Explore skills & roles

Hiring locations

Selected examples
  • Mumbai
  • ColomboSri Lanka
  • Pune

Selected hiring locations. Vacancies may have closed.

Explore hiring changes

Languages in demand

Selected languages
SpanishFrenchItalian

Multilingual hiring appears in the sampled job advertisements.

Languages in job advertisements; service availability may differ.

Explore tracked vacancies

Scale & company milestones

Annual revenue

-0.6% YoY
$1.31B FY2025

Reported · SEC filing

Leadership & connections

Leadership activity

Net outflow

More senior departures than arrivals in the tracked sample.

C-suite, VP and director changes over a 24-month period.

Executive appointments

View executive appointments and employment history in OA Explorer.

Explore executive movement

Executive contacts

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About WNS: Review and comparison

WNS Global Services is a leading Business Process Management (BPM) company. Using technology and analytics expertise with their deep industry knowledge, they co-create innovative, digital-led transformational solutions across 10 industries. 

WNS began under British Airways in 1996. By 2003 they had begun to offer BPM solutions, growing with innovative growth initiatives. 

The company has since become a top-tier consultative playerthat co-creates management solutions with their clients. Today they partner with hundreds of clients in 13 countries. 

WNS Outsourcing

WNS has a wide range of capabilities for their outsourcing. Clients can secure workers and business management solutions for their needs in the following: 

  • Analytics 
  • Customer experience service 
  • Finance and accounting 
  • Governance, risk, and compliance
  • Human resources 
  • Legal services
  • Procurement
  • Research 
  • Technology

They operate on a global scale, with operations in four continents and 13 countries, including the major outsourcing markets of the US, UK, and Australia. 

WNS’ BPO services and pricings

WNS operates in the following industries: 

  • Banking and financial services 
  • Hi-tech and professional services 
  • Healthcare 
  • Insurance 
  • Life sciences 
  • Manufacturing
  • Retail and consumer packaged goods 
  • Shipping and logistics 
  • Travel and leisure 
  • Utilities and energy 

Within these industries they partner with almost 400 global clients to manage complex industry-specific processes that affect their bottomline. WNS brings business value through its end-to-end vertical outsourcing approach. 

WNS Global Services Philippines, Inc.’s pricing

WNS may be contacted through their website for specific inquiries on their pricing. 

How WNS outshines its competition

WNS believes in co-creating brand differentiation for their clients with the goal of “outperformance”, as they refer to their brand of excellence and mission-setting. 

High value is placed on the partnership aspect they establish with their clients. Co-creation involves aligning their domain expertise, operational excellence, analytics, and digital capabilities with their clients’ visions and experiences. 

With this strategy they stay ahead of the curve and create business models that are future-ready. 

Key executives

Keshav Murugesh, Group CEO

Keshav Murugesh has served as CEO since 2010. Prior to joining WNS, he was the CEO of Syntel Inc, a Nasdaq-listed information technology company. 

Timothy Main, Chairman

Timothy Main has served as the Chairman of the WNS Board of Directors since 2021. His whole career has been in the outsourcing industry, including at least 25 years in Jabil, a leading global provider of manufacturing services. 

WNS reviews and comparisons

WNS receives high praise from its clients. The partnership aspect of their business model is a common point of acclaim, resulting in company transformation and cooperation. Client and partner reviews on their website are sourced from executives from a wide variety of industries. 

Employees reviews have also called the company a well-managed place to work, especially for those beginning their career. Particular compliment is given to the top board for good leadership. 

WNS’ contact information

WNS’ main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

Facebook
Facebook N/A

References

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