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WNS Global Services SA (Pty) Ltd

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WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking, and Financial Services, Manufacturing, Retail, and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to reimagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services, and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 375+ clients with the help of our 42,000+ employees. Our global footprint spans 16 countries with 60 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom, and the United States.

What WNS Global Services SA (Pty) Ltd offers its clients

The power to enable our clients to outperform market conditions stems from our key differentiators in domain expertise, cutting-edge technology and analytics, and a client-centric client-partner approach.

How WNS Global Services SA (Pty) Ltd outshines the competition

By aligning with a major BPO player in WNS Global Services SA (Pty) Limited, you also benefit greatly by working with a partner who has pioneered the BPO industry in South Africa, and whose credentials include an enviable track record of supporting the growth plans of international firms through local and offshored outsourced solutions.



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$100 to $500 million (USD)




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Dinesh Wickremanayake, Managing Director

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About WNS Global Services SA (Pty) Ltd: Review and comparison

WNS Global Services is a globally recognized company offering business process management services like customer interaction, accounting, and finance to its global clientele. 

They provide these outstanding services from their headquarters in Mumbai, Maharashtra. WNS Global Services uses in-depth industry experience, analytics, and expertise to provide digital solutions for over 375 clients worldwide. 

WNS Global Services’ success and ability “to outperform market conditions stem from key differentiators in domain expertise, cutting-edge technology and analytics, and a client-centric client-partner approach.”

With almost two decades of experience offering business process management, WNS Global Services has expanded its operations across more than 55 countries. The company employs nearly 47,000 professionals, with recent revenue figures sitting at $928 million

WNS Global Services SA (Pty) Ltd Outsourcing

WNS Global Services takes a vertical and a technological approach to provide business process management to its clients. The BPO company offers a comprehensive structure to cover business process cycles, customer communications, and enable sales.

 It’s an ecosystem that delivers a significant positive impact on its client’s bottom lines and revenues.  

WNS Global Services is a recipient of numerous global awards. These awards include the Golden Peacock Business Excellence Award and the Six Brandon Hall Human Capital Management (HCM) Excellence Awards.

WNS Global Services also has recognition from the Economic Times as the Best Workplace for Women

WNS Global Services SA (Pty) Ltd’s BPO services and pricings

Business process management and outsourcing is a dynamic industry. Some of the services WNS Global Services offers include:

  • Business consultancy 
  • Customer contact center 
  • Transformation solutions
  • Risk management 
  • Human resource outsourcing 
  • Recruitment outsourcing
  • Legal services
  • Finance
  • Research and analytics 
  • Operations Management
  • Assessment tools
  • Project management of specific assignments
  • Performance Management

The firm offers business process management services to different clients across diverse industries, including education, media, entertainment, banking, insurance, and healthcare.

WNS Global Services’ pricing

WNS Global Services offers a wide range of services relating to business process management. These different services have their respective processes, affecting how the company will cost its services.

While WNS Global Services provides affordable services, the level of sophistication affects the price.

How WNS Global Services SA (Pty) Ltd outshines its competition

Here’s how WNS Global Services stands tall among other business process management companies:

  • Experience and hands-on expertise in business process management
  • Delivery of value in business processes
  • Motivating and empowering their agents
  • Using technology to create solutions for business process management
  • Numerous awards
  • Customer-centric approach

Key executives

Keshav Murugesh (GROUP CEO)

Serving on the board of directors of WNS Global Services, Keshav serves as the group CEO of the firm. He’s in charge of the strategy and overall growth of the firm.

Gautam Barai (Chief Operating Officer)

Gautam started handling operations at WNS Global Services in 2009 and has since taken the company to greater heights. He’s an expert in project management and client satisfaction.

WNS Global Services SA (Pty) Ltd reviews and comparisons

One review that stands out is from Louis J. Profumo, the CFO & EVP, Church’s Chicken:

“WNS Global Services has a unique blend of F&A expertise and solid retail experience that differentiates it from other BPO providers. They consolidated the entire F&A function for us and built a center of excellence model to manage our business more effectively and efficiently.”

WNS Global Services SA (Pty) Ltd’s contact information

WNS Global Services SA (Pty) Ltd’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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