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Wingo Starr Group Sdn Bhd

4.2/5 • Glassdoor rating

Overview

Wingo Starr Group Sdn Bhd is a Malaysia-based AI-enabled Business Process Outsourcing (BPO) provider specializing in contact centre operations, revenue generation campaigns, and customer experience management.

We support enterprise clients in telecommunications and other industries by delivering scalable outsourcing solutions that improve customer engagement, operational efficiency, and sales performance.

By combining trained professionals, intelligent automation, and data-driven operational management, we help organizations optimize their customer interactions while maintaining strong compliance and service quality standards.

What Wingo Starr Group Sdn Bhd offers its clients

Wingo Starr Group delivers end-to-end outsourcing solutions including:

• Contact Centre Operations (Inbound & Outbound)
• Telesales & Revenue Generation Campaigns
• Customer Retention & Loyalty Programs
• Lead Qualification & Sales Support
• AI-enabled Automation and Digital Engagement

Our approach integrates technology, performance analytics, and trained customer engagement specialists to help businesses increase conversion rates, improve contactability, and optimize operational cost.

Wingo Starr Group is an AI-enabled BPO partner that helps organizations scale customer engagement, sales operations, and support services through technology, data-driven strategies, and highly trained contact centre professionals.

How Wingo Starr Group Sdn Bhd outshines the competition

Wingo Starr Group differentiates itself through a combination of operational expertise, technology integration, and performance-driven execution.

Unlike traditional outsourcing providers, we focus heavily on measurable business outcomes such as revenue growth, customer engagement improvement, and operational efficiency.

Our team brings deep experience in telecommunications customer engagement, allowing us to design highly effective campaigns supported by intelligent dialer technology, analytics, and continuous performance optimization.

We operate with a strong emphasis on compliance, data security, and quality assurance to ensure enterprise-level service delivery.

Wingo Starr Group Sdn Bhd company structure

Wingo Starr Group Sdn Bhd is a privately owned Malaysian company founded by local entrepreneurs with extensive experience in telecommunications, contact centre operations, and business process outsourcing (BPO). The company operates independently and focuses on delivering AI-enabled outsourcing, customer experience management, and revenue generation solutions for enterprise clients

Sample highlight service offering of Wingo Starr Group Sdn Bhd

Flexible Contact Centre Outsourcing with scalable seat capacity and performance-driven telesales teams.

Our service packages include trained agents, dialer technology, campaign management, quality assurance, and performance analytics to ensure optimized customer engagement and revenue generation.

Clients benefit from a rapid deployment model that allows campaigns to be launched quickly while maintaining strong compliance and operational efficiency.

Headquarters

B-16-4 Plaza Pantai Bangsar Trade Centre, Persiaran Pantai Baru off Jalan Pantai Baru, 59200, Kuala Lumpur, Wilayah Persekutuan

Public or Private

private

Seats or staff

500

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Dr.Moses Wong

Year Founded

07/01/2015

Countries of fulfillment
  • Malaysia
Sectors
  • Admin Support
  • Agency Contract Partner
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Human Resource & Legal
  • Inbound & Outbound
  • Seat Leasing BPO
  • Telecommunications
Contact information

6019-2322242

enquiry@wingostarrgroup.com

https://www.wingostarrgroup.com

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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