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Upstream BPO Sdn. Bhd.


Upstream BPO Sdn. Bhd. is a rapidly growing Business Process Outsourcing company, with the ability to cater for diverse verticals with intelligent business operations.

What Upstream BPO Sdn. Bhd. offers its clients

We specialize in Contact Center services, Tele Sales & Marketing B2B Appointment Settings, Internet/online/ social media marketing & PR.

How Upstream BPO Sdn. Bhd. outshines the competition

In 2015 Upstream BPO Sdn Bhd was awarded MSC status Malaysia from MDEC. In the past years, Upstream BPO Serviced 200+ customers across 18 countries.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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