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Unity Communications


Unity Communications is a call center and a BPO that specializes in sales support, customer service, and administration tasks helping companies grow and concentrate on their strengths. As an award-winning sales and support organization, we pride ourselves in acquisition, retention, and new product strategies that many companies large and small are launching.

With our ability to source many sales initiates to drive growth, our unique approach has fuel double-digit growth for many of our partners.

Unity Communications and Consulting Group office

The company’s Manila office lies in the heart of Bonifacio Global City, one of the well-known business centers in Metro Manila. Being at the center, some the known establishments in the vicinity include JP Morgan and Chase, The Mind Museum, and Shangri-La at the Fort. The place is also accessible via BGC Bus, one of the sole public transports available in BGC.

Unity Communications and Consulting Group address

United States

  • 1530 E. Williams Field Rd # 201-48, Gilbert, AZ 85295


  • Level 10-1, 31st Street & 3rd Avenue, Bonifacio Global City, Taguig 1632, Philippines

Costa Rica

  • Avenue 11, Aranjuez Province, San Jose, Costa Rica

What Unity Communications offers its clients

We offer flexibility and a combination of direct technology sales, BPO services for companies that need an expert 3rd party to execute projects at a low cost and high quality, and a call center that provides the human element of customer service, lead generation, and support. If your company is looking for a BPO based in the US, Philippines, or Latin America, please give us a call. We would love to provide a long term solution for your business.

How Unity Communications outshines the competition

Unity Communications is an award winning organization that focuses on helping brands find more customers, more opportunity, and more markets while lowering their internal costs in labor, streamline processes, and stabilize turnover. As a smaller company we offer more flexibility, accounts mean much more, and being privately owned means we answer to clients – not shareholders.

Unity Communications company structure

We are a small BPO solely owned by then IT director for USS John S. McCain DDG-56 turned entrepreneur, Patrick Brown. His experience in the US Navy as an IT director led him to work with some of the best companies in the IT infrastructure, WAN, Wireless, LEC, CLEC, and respective software space which then paved the way to him building his own BPO company.

Sample highlight service offering of Unity Communications

We offer a 30-day back office team program with A/B testing for startups. No long term commitments, contracts, and 1 FTE minimum.



Public or Private


Seats or staff




  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Retail
  • Software Tech/IT
  • Telecoms


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  • Admin Support
  • Customer Service
  • Finance & Accounting
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Unity Communications videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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