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0.0/5 • Glassdoor rating


The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations.

NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

What NeoWork offers its clients

NeoWork offers tailored account management and direct access to all of our agents to be a seamless extension of our partner's team. NeoWork has industry-leading 88% teammate retention rates by prioritizing mental health and investing in our agent's career growth.

How NeoWork outshines the competition

Our background working primarily with startups gives us the speed and agility to navigate through ambiguity, build out SOPs, and set up your operations for successful scaling. We outshine our competition with industry-leading employee retention rates through a culture of trust and performance with sizable investments into wellbeing and mental health for our team.

NeoWork company structure

We are a medium-scale BPO with a single owner.

Sample highlight service offering of NeoWork

Full service BPO starting at $9.50 per month.


1065 SW 8th St, 1378, 33130, Miami, Florida

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Ecommerce
  • Entertainment
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Non Profit
  • Real Estate
  • Retail
  • SaaS
  • Software Tech/IT
  • Transportation



Joshua Eidelman

Year Founded


Countries of fulfillment
  • Colombia
  • Philippines
  • Admin Support
  • Animation & Multimedia
  • Customer Service
Contact information


About NeoWork: Review and comparison

NeoWork is an operations and animation company that completely embraces the new way of working. It is reinventing the business process outsourcing (BPO) sector to emphasize online work and offer flexible service packages. 

To help clients rapidly grow, NeoWork specializes in working with startups in their early stages to define and build out operations processes.

NeoWork Outsourcing

NeoWork was established in 2017 and is headquartered in Miami, Florida with teams in Colombia and the Philippines. At present, it has over 90 teammates that specialize in customer support, sales outreach, and virtual assistants

NeoWork’s BPO services and pricings

NeoWork offered services include:

  • Customer Service
  • Back Office Support
  • Content Moderation
  • Custom Animation
  • Virtual Production
  • Product Development

NeoWork pricing

Pricing for NeoWork services is not openly available as it is based on specific services requested. However, they do provide the option to receive a free quote by providing additional information on your company’s needs.

How NeoWork outshines its competition

NeoWork utilize animation to help clients bring their projects to life, from product demonstrations to reggaeton music videos! They also design animated content structures for events and projects, providing the audience with a unique visual experience.

This outsourcing provider also does realistic photo renders, leading 3-D visualization tools, and virtual excursions to be utilized and bring your project ideas to life. Its team of specialists also creates 360-degree content for virtual reality platforms.

Key executives

Joshua Eidelman (Co-Founder)

Joshua has worked with early-stage startups to Fortune 500 firms to bring in multi-million dollar revenue, leveraging his background in marketing and operations. 

His ideal day includes skydiving in the morning, watching a psychological thriller in the evening, and encouraging a friend to visit Medellin, one of the best cities in the world!

Dulci (Director of Operations)

Dulci has worked in the business process outsourcing sector for over a decade, leading operations and customer support teams for companies like Bird that are experiencing rapid expansion. 

He has a passion for Filipino cuisine and is an excellent chef. On evenings when he competes in karaoke contests, he always sings Destiny by Jim Brickman for the judges.

NeoWork reviews and comparisons

The company’s website features numerous client testimonials describing how their services have helped other businesses expand.

Partnering with NeoWork has been one of the most impactful operational changes in the history of CareRev. Not only were we able to quickly and effortlessly get started with NeoWork in Q4 2020, but we were able to ramp up the team in preparation for our explosive growth after closing our Series A in early 2021.

Prior to NeoWork, CareRev was mainly operating during weekday business hours, which is not scalable for a growing company in the healthcare tech space. I can honestly say that the NeoWork team has gone above and beyond my expectations; CareRev is able to meet up with the increasing demands of the industry, combat the impact of COVID-19, and truly offer 24/7 customer support now, all due to NeoWork.” – Carly Kopec, Sr. Director of Operations, CareRev

“NeoWork helped us address a major technical challenge we were facing with regards to making our products more accessible and ADA compliant.

Working with them has been a delight. Joshua and his team are true professionals, highly responsive and extremely well organized. We are now partnering with NeoWork’s team for a number of other projects which are also going very well.

Highly recommended!” – Sylvia Fry, Chief Operating Officer, The Shift Network

NeoWork’s contact information

NeoWork’s main headquarters is located in:

1065 SW 8th St, 1378, 33130, Miami, Florida

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .


NeoWork news, podcast & articles

NeoWork videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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