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Tele Access

3.2/5 • Glassdoor rating


Tele Access-Leading Domestic Call Center,Mumbai,Maharashtra,India

Tele Access is the leading provider of Business Process Outsourcing (BPO) and contact center services in the Indian market.Tele Access’ business deals with operations of both, voice and non-voice based BPO services. Tele Access offers world-class end-to-end business process outsourcing services that can help companies achieve improved business performance. We bring together state-of-the art infrastructure, advanced technology, best people, and process excellence, to deliver services that create a real value impact on our clients’ businesses.

The team at Tele Access are experts with detailed financial know-how, specially in areas related to individual credit analysis systems and processes for credit card collections,personal loan collections, loan applications for cars, two wheelers, consumer durables, homes, personal loans, etc. In addition they have pioneered protocol development for new service areas that involve ‘non-cash’ credit being given to individuals such as mobile post-paid subscribers, telephone users, cable subscription users, ISP subscribers, etc.



Public or Private


Seats or staff



$50 mil. - $100 mil.





Rahul Nachane, Director

Year Founded


Countries of fulfillment




Contact information


About Tele Access: Review and comparison

Tele Access is a top-leading Mumbai-based BPO company that provides exceptional customer service and back-office support services to businesses around the globe. They also give the best service in voice and non-voice support. The company was founded in 1996 and is headquartered in Mumbai, Maharashtra, India. 

Tele Access is an award-winning BPO company that covers all aspects of client lifecycle management, enabling them to stand out in the BPO industry. It was also awarded Best Service Partner by the Top 3 Insurance and Telecom Giants in India. They cater to different industries, including banking, telecom, insurance, automobiles, manufacturing, e-commerce retail, and media.

For over 17 years, Tele Access grew and expanded, with an employee size of 500–1000 based on their LinkedIn account. The company grew its revenue to $77.9 million.

Tele Access Outsourcing

As with their Rendezvous Model, Tele Access old plan was to be more creative so that they could offer more options for both short-term and long-term processes. They follow a Direct Measurement of Quality (DMOQ) through the process stages to get a high-quality result. By maintaining consistency in giving quality services, they commit to fostering Six Sigma practices.

In this company, they build its employees into world-class professionals through continuous coaching, mentoring, and learning. They focus on offering a positive environment and building confidence for career growth and the self-development of their employees. 

Tele Access’s BPO services and pricings

Tele Access offers a range of end-to-end services, including:

  • Acquisitions, 
  • Marketing and Portfolio Management,
  • Customer Service, 
  • Credit and Risk
  • Manpower Acquisition and Salary Processing
  • Market research and satisfaction surveys
  • Customized CRM and Web solutions 

Tele Access pricing

Tele Access charges reasonable fees for its services. The company offers a range of fixed-fee rates and custom packages, allowing customers to choose the best plan for their needs. This organization also offers discounts for bulk orders and long-term contracts.

How Tele Access outshines its competition

Tele Access stands out from its competition in a variety of ways. 

  • They offer a comprehensive suite of services, from customer service and technical support to back-office processing and data analytics.
  • They provide quality and customer satisfaction, with a commitment to continuously improving their services and processes.
  • It is one of the trusted companies in the telecom and insurance industries in India.
  • Offers a positive work environment
  • It has an in-depth experience that exceeds the client’s expectations.

All of these factors, plus the company’s competitive prices, make it the best choice for businesses that want to outsource services that are of high quality and affordable.

Key executives

  • Ajita Nachane (Founder and Director)

Ajita Nachane is the Founder & Director of Tele Access. She earned a Master of Management Studies degree from the University of Mumbai in 1994. She was also an active qualitative researcher at Research International India from 1994 to 1995.

Tele Access reviews and comparisons

Tele Access is a top-notch outsourcing company that provides exceptional customer service and back-office support services. The company offers a wide range of services, including customer service, virtual assistant services, telemarketing, data entry, and back-office support services. It’s a highly reviewed company, which makes it a leader and trusted name in the BPO industry.

Tele Access’s contact information

Tele Access’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 022-2801-0577.

Tele Access news, podcast & articles

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