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3.3/5 • Glassdoor rating


Tafaseel BPO is UAE’s First & Fastest growing Business process outsourcing company specialized in:
• Contact center outsourcing, build, manage, operate & transfer.
• IT integrated solutions, infrastructure and Business communication
• Customer service training and consultancy
• customer engagement and business performance improvement.

Every day, our employees deliver next generation customer experience and help companies to connect better with their customers.
We create better business outcomes and differentiate our clients through technology, design, data, process and people.
Tafaseel BPO can cater to clients in ten industry verticals including public sector, automotive, banking and financial services, insurance, healthcare, technology, food & beverage, media and communications, retail and e-commerce, travel and transportation and energy. With our flexible and cost-effective solutions, we have created the ideal workplace where business can be done more efficiently and effectively.
From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Maryam Al Nuaimi, President & Founder

Year Founded


Countries of fulfillment




Contact information

(600) 599 996

About TAFASEEL: Review and comparison

As they recently celebrated their 10th anniversary, Tafaseel BPO has a lot of claims to fame over this progressive decade. “Tafaseel,” being the Arabic word for “details,” displays this company’s goal to always pay close attention to the business issues most choose to ignore.

Tafaseel BPO, with 51-200 seats of staff, delivers a next-generation experience for its customers. This private, sole proprietorship helps client companies to better connect with their customers every day.

TAFASEEL Outsourcing

This company houses its main headquarters in Dubai, UAE with solutions that are economical and adaptable. The company manages to create the best possible workplace for the most effective and efficient business practices.

With the use of a cloud phone system that possesses video conferencing and team messaging, Tafaseel BPO builds solutions for each client it serves, regardless of the business size.

This outsourcing and offshoring company received the Middle East Prestige Award for the UAE contact center Outsourcing company of the year (2021/22). At the Tech Innovation Awards 2021, this company also secured the award for “Business Process Outsourcing Company of the Year,” presented by Entrepreneur Middle East.

TAFASEEL’s BPO services and pricings

As the United Arab Emirates’ first-ever and fastest-growing business process outsourcing company, Tafaseel BPO specializes in:

  • Contact center outsourcing, build, manage, operation, and transfer
  • IT Integrated solutions and business communication
  • Customer service training and consultancy
  • Business performance improvement and customer engagement
  • Dedicated inbound 24/7
  • Professional IT managed service
  • Cutting edge technology and infrastructure
  • Multilingual resources
  • BPO services
  • Information and communications technology (ICT)

Tafaseel BPO’s pricing

For pricing details, clients can contact Tafaseel BPO through email or by phone number. This information is readily available from their website.

How TAFASEEL outshines its competition

Differentiating their clients through the use of technology, process, data, design, and people, Tafaseel BPO creates better business outcomes for its clients.

Following its initial opening in 2011, Tafaseel BPO extends its options, catering to clients in ten varying industry verticals. 

These industry verticals include, but are not limited to:

  • The public sector 
  • Automotive
  • Banking/Financial services
  • Healthcare
  • Insurance
  • Technology
  • Food/Beverage
  • Media/Communications
  • E-commerce/Retail
  • Transportation/Travel
  • Energy

Key executives

Maryam Al Nuaimi (Founder and President)

Maryam Nuaimi is the current president and founder of the company, giving her the responsibility as the ultimate decision-maker of this outsourcing company. Nuaimi is the first female Emirati entrepreneur in the UAE’s BPO industry.

Ahmed Khbeer (Group Chief Executive Officer)

Holding his position as group chief executive officer for nearly three years, Khbeer puts his efforts towards bettering economic empowerment and alleviating poverty

TAFASEEL reviews and comparisons

Tafaseel BPO has great overall ratings provided by Glassdoor, 4.5 out of 5 stars on Google reviews, and 4 out of 5 stars on Clutch. On Glassdoor, many individuals highlight the company’s all-inclusiveness and diversity, rating it 5 stars. Additionally, their culture and values receive an impressive 4 stars. 

This company is growing and will only get bigger as time passes. This is undoubtedly an outsourcing company to keep a close eye on.

TAFASEEL’s contact information

TAFASEEL’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (600) 599 996.


TAFASEEL news, podcast & articles

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TAFASEEL videos & images

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