Outsourcing directory

Catalyst BPX is an exponentially growing company that’s disrupting the old-fashioned BPO industry. It started with co-founders Alex Small and Edna Tabadero’s combined two decades of experience leading Operations, Finance, and Offshoring at elite technology companies like Stripe and Zendesk. Through the years they worked with many BPOs and noticed a pattern: They were always disappointed, and they always had to revert back to building in-house teams to control quality. These traditional BPOs failed to hire the right talent, they didn’t invest in their employees, and they relied on outdated processes. Catalyst BPX's mission is building The Modern BPO that rights these wrongs and changes the narrative around what “BPO” means to the world. With a technology-enabled partnership model and exceptional quality, they're helping companies of all sizes triple their ROI without errors and unneeded distractions.

MultiplyMii is a market leader in remote staffing. We have a proven record of success in helping businesses from around the globe build their own productive and cost-efficient Filipino teams. MultiplyMii moves past the traditional Virtual Assistant model by attracting the top 5% of the Filipino talent pool. MultiplyMii acts as a dedicated HR & Recruitment arm, helping businesses attract, retain, and upskill their coveted A+ specialists.

From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.

An end-to-end platform built for “Global Employee Management System” Linx is the only solution that integrates with your ”HCM and Financial systems” and gives you full visibility into your global workforce.

Located in Guadalajara Mexico, The Call Gurus is a fast growing Outsourcing Call Center of English speaking agents who call the United States on behalf of companies selling to and providing services for the United States population. Mexican call centers are booming with incredibly talented, professional and econonmic English speaking agents because the current US president is deporting Americanized Mexicans south of the boarder at record numbers. We are over a 1000 miles south of the boarder, so our turnover rate is a fraction of those located in boarder towns like

Outsourcing done right for small businesses and SMES. Adding offshore staff to your business allows you to scale effectively while reducing your overheads. Whether it's technical support, customer service, software development, sales and marketing or accounts and payroll, our years of experience and expert guidance help ensure you get the best results from outsourcing. We've been building high performing offshore teams since 2008.

Dynamic Offshore is a leading provider of BPO services, offering a wide range of cost-effective solutions for businesses looking to increase efficiency and reduce costs. With a strong commitment to customer satisfaction, Dynamic Offshore provides tailored solutions that meet the unique needs of each client. Let us help you become more competitive in the global marketplace.

Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

We are driven to help our clients become unstoppable. Using global talent and proprietary tech we disrupt the corporate world with creative solutions. Our offices around the world work hands-on with each organization as we transform one company at time.

NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.

Maximising Revenue. Minimising Hassle. We take care of your Revenue Cycle Management, Business Analytics & Price Transparency, you focus on your patients!

ESC Corp is a Business Process Outsource (BPO) company. Our main operations centre is located in Manila, The Philippines, and was established in 2010. ESC has worked with clients in Australia, New Zealand, and USA. We specialise in helping small and medium size businesses to fully leverage and realise the cost savings and flexibility of offshoring. Our Australian management team is permanently based in Manila and takes a hands-on approach to leading day-to-day operations. The team brings many years of experience in leading successful offshore operations, with a special focus on instilling an Australian business and service culture throughout our operations. Our focus and purpose are to help our clients become more efficient, more profitable, and to compete and grow at greatly reduced cost.

The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

VirtualStaff.ph is your go-to for effortless team building in the Philippines. We simplify the process of finding, hiring, and paying Filipino staff, making it accessible for all. Our platform stands out with transparent pricing and no salary markups. With an intuitive dashboard and over 1 million talents, we're changing the game in Philippine outsourcing.

DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

PeoplePartners is one of the fastest growing companies in the BPO Industry that is specializing in Business Brokerage, Sales Support, Back-Office Services, Student Support Services and Recruitment Process Outsourcing (RPO). Driven by core values, with passion, accountability, and resourcefulness at its core, they are fully committed to enabling clients to achieve streamlined growth and increased bottom-lines. Thus, their main goal is to recruit, retain and develop high caliber and like-minded professionals that will not merely fill job vacancies for our clients, but also work hand in hand as we bring our company to higher successes.

Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.

SourceOne is one of the leading outsourcing entities in Sri Lanka which is the BPO brand of JFS Holdings, providing its finest services to its clients and currently standing with a stable client base in both Sri Lanka and overseas. SourceOne offers a wide range of comprehensive outsourcing solutions from Virtual Staffing, to Payroll Outsourcing (PEO), to Employer of Record (EOR), to Business Process Management for SMEs and large corporations worldwide. From its founding in 2014, the team has grown into a strong and competitive player in the outsourcing industry with over 100+ employees and counting. We provide outsourcing options to our clients with the motive of assisting them to achieve their targets successfully in a mutually beneficial way. We mainly emphasize building a sturdy business relationship with corporate entities and providing them with an exceptional experience.

V3 Outsourcing Solutions is an ISO 9001, 27001 & 27701 certified by British Standards Institution (BSI) multinational BPO owned by Mr. Pankaj Pandey. The company is headquartered in Kolkata, India with presence in Australia, UK and USA. We have been actively involved in customer service, telesales, lead generation, support services, data entry, helpdesk, etc. We offer dedicated staff to multiple global clients saving them over 60% of their local cost on manpower and other operational services.