Overview
Headquarters
78 SW 7th St. Suite 05-109C, 33130, Miami, Florida
Public or Private
private
Seats or staff
500-999
Revenue
$100 mil. - $250 mil.
Industries
About STAFFVIRTUAL: Review and comparison
STAFFVIRTUAL is a global provider of outsourcing solutions, dedicated to helping businesses scale efficiently and cost-effectively.
Established over 16 years ago, STAFFVIRTUAL has built a solid reputation for excellence, innovation, and client-centric services, with headquarters in Florida and additional offices strategically located in the Philippines, Uzbekistan, and Japan.
The company has significantly grown, currently employing over 600 highly‑skilled professionals who serve diverse industries worldwide, including clients from the United States, Canada, the UK, Central Europe, Singapore, Uzbekistan, and Japan.
Notable partnerships include companies like Uber, Tanium, and Flex Technology, highlighting STAFFVIRTUAL’s ability to deliver for enterprise‑level clients.
STAFFVIRTUAL Outsourcing
STAFFVIRTUAL takes pride in its customer-focused approach to BPO solutions. This company offers customer support, back-office support, outsourcing, creative, and payroll solutions.
STAFFVIRTUAL is headquartered in Los Angeles, California, and it also has many employees in the Philippines. This BPO provides excellent career opportunities for skilled workers in the United States and abroad.
STAFFVIRTUAL’s BPO services and pricings
STAFFVIRTUAL offers customized BPO solutions designed to deliver exceptional results through their dedicated, skilled teams. Their comprehensive range of services includes:
- Customer Support (Phone, Email, and Social Media)
- Virtual Assistance
- Legal Assistance
- Data Entry and Data Management
- Logistics Coordination
- Bookkeeping and Financial Management
- Lead Generation
- Talent Sourcing
- Market Research
- Graphic Design and Creative Services
- Professional Employer Organization (PEO) Services
These services span core operational departments such as Customer Experience, Back Office, IT, Legal, Accounting, HR, Marketing, and Creative — giving clients complete workforce coverage.
Industries benefiting from STAFFVIRTUAL’s specialized expertise include travel, logistics, digital marketing, legal services, food and beverage, IT, manufacturing, retail, recruitment, healthcare, finance, and e‑commerce.
STAFFVIRTUAL’s pricing
STAFFVIRTUAL offers competitive and flexible pricing tailored specifically to each client’s unique requirements. Their proven 90‑Day Success Plan enables rapid team building, allowing businesses to launch their outsourced operations within 2–3 weeks.
The 90‑Day Success Plan includes:
- Training (Days 0–30)
- KPI Identification and Dashboard Setup (Days 31–60)
- KPI Implementation and Target Setting (Days 61–90)
- Ongoing Performance Monitoring and Coaching
This structured onboarding approach ensures alignment, accountability, and fast results.
Companies interested in creating a custom outsourcing solution can directly book a discovery call through the STAFFVIRTUAL website.
How STAFFVIRTUAL outshines its competition
STAFFVIRTUAL distinguishes itself through its commitment to quality, client satisfaction, and continuous improvement, underpinned by its robust 4-step hiring process:
- Planning
- Recruitment
- Training
- Ongoing Management
Additional competitive advantages include:
- High‑performance growth strategies
- Professional Employer Organization (PEO) solutions
- 24/7 operations to ensure round‑the‑clock productivity
- Exceptional talent recruitment standards
- HIPAA compliance for healthcare clients
- ISO 27001:2013 certified for information security
- Rigorous data‑security protocols
- Rapid, efficient team‑building capabilities
- No long‑term contracts and an employee replacement guarantee
- Dedicated employee management services
- Complimentary outsourcing consultation plans
- Average client satisfaction rate of 96.5% over the past seven years
- Trusted by over 125 partner clients worldwide
With a relentless dedication to superior customer support and operational excellence, STAFFVIRTUAL is recognized as a premier BPO service provider globally.
- High-performance growth
- Professional employer organization
- 90-day success plan
- 24/7 operation
- Hiring the best people
- HIPAA compliant for the healthcare industry
- High-quality data security
- Fast team-building
- Employee management
- Free outsourcing plan
Key executives
Ike Stranathan (CEO)
Ike Stranathan founded STAFFVIRTUAL in 2009 following his move to the Philippines from California. With extensive industry experience and an unwavering commitment to helping companies optimize efficiency, scalability, and profitability, Ike leads STAFFVIRTUAL’s strategic vision and global operations.
Fiona Lideza (COO)
Fiona brings over a decade of leadership in offshore operations and client success. As COO, she oversees service delivery, training, and talent operations to ensure that STAFFVIRTUAL teams meet the highest standards of performance and client satisfaction.
STAFFVIRTUAL reviews and comparisons
STAFFVIRTUAL consistently earns positive client feedback, especially for its exceptional pricing, service quality, and customer satisfaction.
Visit the official website to view testimonials and see how STAFFVIRTUAL compares favorably with similarly‑sized BPO providers in the Philippines and beyond.
“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get.” — Eric Howard, COO, CM Management
“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. We can double or triple our team for less than half the cost… STAFFVIRTUAL had us up and running in just a few days.” — Max Armbuster, CEO, TalkPush
“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines.” — Buckley Barlow, CEO, In The Know
STAFFVIRTUAL’s contact information
STAFFVIRTUAL’s main headquarters is located in:
78 SW 7th St. Suite 05-109C, 33130, Miami, Florida Further, you may virtually reach out the company through the following contact information:
Website https://www.staffvirtual.com
In addition, you may email them at [email protected] or call 1 (786) 292-7500.
References
https://www.glassdoor.com/Overview/Working-at-STAFFVIRTUAL-EI_IE1668084.11,23.htm
https://www.crunchbase.com/organization/staff-virtual
Independent
