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SLS Solutions International Ltd

0.0/5 • Glassdoor rating


SLS Solutions a leading call center and manpower solutions firm in Uganda.
Our manpower services include specialized executive recruitment and comprehensive HR solutions such as :
HR Services
Labor Consulting
Payroll Management, and
Executive Recruitment Services.
We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region
Our services are available in Uganda and across East Africa.
We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region.
In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions.
Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

How SLS Solutions International Ltd outshines the competition

Women Owned, Women Led
We are the leading women owned, women lead integrated services company in the country offering BPO, Manpower Management, Debt Management and Call Center Solutions.

Data Protection Certification
SLS is compliant with the Data Protection certification issued by the Ugandan regulatory agency National Information Technology Authority of Uganda (NITA-U).

ISO Certification
SLS has passed all preliminary Quality assessment for the prestigious Occupational Health and safety standards is ISO 9001:2015 Certification, as the first women owned, women led organization offering integrated services in debt recovery, manpower management, and call center solutions.

SLS Solutions International Ltd company structure

We are a services BPO owned by 2 Ugandan women entrepreneurs that started the company in response to the high levels of unemployment in Uganda among the women and the youth especially after Covid. Each director owns 50% shares.


Mukwasi House, Lumumba Avenue Plot 39A, 256, KAMPALA, UGANDA

Public or Private


Seats or staff



$500,000 - $1 mil.

  • BPO
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Financial Services
  • Healthcare
  • Hospitality
  • Insurance
  • Others
  • Payroll
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Utilities


Year Founded


Countries of fulfillment
  • Uganda
  • Admin Support
  • Agency Contract Partner
  • Business Compliance
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Human Resource & Legal
  • Output-based
Contact information


About SLS Solutions International Ltd: Review and comparison

SLS Solutions International offers 24/7 call center services in Uganda and across East Africa. The company serves as one of the pioneers in BPO services for local and international regional partners. 

In 2019, SLS Solutions International moved to launch one of its country’s most modern call center facilities. This strategic move addressed the growing market demand for outsourced call center solutions. 

SLS Solutions International holds these core values:

  • Purpose-driven service 
  • Passionate service 
  • People-centered service
  • Professional service

SLS Solutions International aims to build meaningful bridges between corporations and their customers. Its outsourcing solutions enable a personalized and respectful way for companies to do service and address specific needs. 

Its long-term goals are to:

  • Anchor people performance
  • Streamline customer processes
  • Enhance technology solutions
  • Build long-term partnerships

SLS Solutions International Ltd Outsourcing

SLS Solutions International provides outsourcing services from Uganda and call centers in East Africa. The firm has multilingual services, including English and various local languages such as Luganda, Luo, Runyankole, Rutoro, Kiswahili, and Ateso.   

It offers contact center services and tailor-made BPO solutions globally.  

SLS Solutions International Ltd’s BPO services and pricings

SLS Solutions International offers three primary services:

Business process outsourcing

SLS Solutions International handles the following functions:

  • Call center credit management 
  • Inbound and outbound services 
  • Customer support 
  • Surveys and market research 

Manpower management services

Its manpower management services cater to the following labor categories:

  • Skilled 
  • Semi-skilled
  • unskilled

Training and personal development

SLS provides training for these skills:

  • Credit management training 
  • Call center management training
  • Manpower management
  • Sales manager training
  • Sales representative training

SLS Solutions International’s pricing

SLS Solutions International does not currently have available pricing plans on its website. Interested partners may reach out to the firm online to discuss pricing. 

How SLS Solutions International Ltd outshines its competition

SLS Solutions International takes pride in being the leading women-owned and women-led integrated services company in their country. 

The company is also ISO-certified and compliant with the Data Protection Certification, which is awarded by the National Information Technology Authority of Uganda (NITA-U). 

Key executives

Stella Nabbale Mayanja (Managing Director)
Stella is the founding director and current managing director of SLS Solutions International. 

She is a proficient accounting professional with an MBA from the Eastern and Southern African Management Institute (ESAMI). Stella has over 15 years of financial experience.  

SLS Solutions International Ltd reviews and comparisons

SLS Solutions International is an innovative contact center and BPO solutions provider in Uganda and East Africa. 

While we currently do not have any reviews for SLS Solutions International, we suggest comparing the firm to other midsize BPO providers in Uganda and other East African firms.

SLS Solutions International Ltd’s contact information

SLS Solutions International Ltd’s main headquarters is located in:

Mukwasi House, Lumumba Avenue Plot 39A, 256, KAMPALA, UGANDA

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +256781412464.

SLS Solutions International Ltd news, podcast & articles

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SLS Solutions International Ltd videos & images

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