SLS Solutions

SLS Solutions International offers 24/7 call center services in Uganda and across East Africa. The company serves as one of the pioneers in BPO services for local and international regional partners. 

In 2019, SLS Solutions International moved to launch one of its country’s most modern call center facilities. This strategic move addressed the growing market demand for outsourced call center solutions. 

SLS Solutions International holds these core values:

• Purpose-driven service 
• Passionate service 
• People-centered service
• Professional service

SLS Solutions International aims to build meaningful bridges between corporations and their customers. Its outsourcing solutions enable a personalized and respectful way for companies to do service and address specific needs. 

Its long-term goals are to:

• Anchor people performance
• Streamline customer processes
• Enhance technology solutions
• Build long-term partnerships

SLS Solutions International provides outsourcing services from Uganda and call centers in East Africa. The firm has multilingual services, including English and various local languages such as Luganda, Luo, Runyankole, Rutoro, Kiswahili, and Ateso.   

It offers contact center services and tailor-made BPO solutions globally.  

SLS Solutions International offers three primary services:

Business process outsourcing

SLS Solutions International handles the following functions:

• Call center credit management 
• Inbound and outbound services 
• Customer support 
• Surveys and market research 

Manpower management services

Its manpower management services cater to the following labor categories:

• Skilled 
• Semi-skilled
• unskilled

Training and personal development

SLS provides training for these skills:

• Credit management training 
• Call center management training
• Manpower management
• Sales manager training
• Sales representative training

SLS Solutions International’s pricing

SLS Solutions International does not currently have available pricing plans on its website. Interested partners may reach out to the firm online to discuss pricing. 

SLS Solutions International takes pride in being the leading women-owned and women-led integrated services company in their country. 

The company is also ISO-certified and compliant with the Data Protection Certification, which is awarded by the National Information Technology Authority of Uganda (NITA-U). 

Stella Nabbale Mayanja (Managing Director)
Stella is the founding director and current managing director of SLS Solutions International. 

She is a proficient accounting professional with an MBA from the Eastern and Southern African Management Institute (ESAMI). Stella has over 15 years of financial experience.  

SLS Solutions International is an innovative contact center and BPO solutions provider in Uganda and East Africa. 

While we currently do not have any reviews for SLS Solutions International, we suggest comparing the firm to other midsize BPO providers in Uganda and other East African firms.

SLS Solutions’ main headquarters is located in:

Mukwasi House, Lumumba Avenue Plot 39A, 256, KAMPALA, UGANDA

Further, you may virtually reach out the company through the following contact information:

Website https://www.slsbpo.com

LinkedIn https://www.linkedin.com/company/sls-solutions-international-ltd/

Facebook N/A

In addition, you may email them at [email protected] or call +256781412464.