About Securus Contact Systems: Review and comparison
Securus Technologies, Inc. is a leading provider for telecommunications by way of contact center solutions. Kris Drebin started the company that later got funding from co-founder Steven Lemma in 2012.
The products and services include appointment scheduling, message taking, order entry, virtual receptionist, dispatching, and answering service. Businesses can rely on Securus Contact Systems 24/7.
Securus Contact Systems’ current company size is 51-200 employees. This privately held company was founded in 2012. To date, the company has reported less than $1 million in revenue.
Securus Contact Systems Outsourcing
This company outsources BPO solutions with a focus on the contact center. They offer a wide range of services that are customizable to fit the client’s specific needs. Additionally, they use the latest technology tools such as VOIP and cloud computing to increase productivity and efficiency.
The company is also proud of its team members, who have a wide range of experience and skills in the industry. Because of this, they are confident that they can provide quality service to their clients.
Securus Contact Systems’s BPO services and pricings
The company offers the following BPO services to clients:
- Appointment setting
- Order taking
- Virtual Reception
- Answering service
All of these services are customizable to fit the client’s needs.
Pricing for these services varies depending on the needs of the client. Generally, pricing quotes are on a per-minute or per-transaction basis. Securus Contact Systems also offers bundled pricing for clients who want multiple services.
Securus Contact Systems’ pricing
The company offers monthly plans that allow customers to adjust their service. There are no hidden fees or fine print to worry about. The plans range from $245 to $1,125 a month.
How Securus Contact Systems outshines its competition
Securus uses scalable technology to provide the best BPO services. This company differs from the competition by:
- A wide range of voice services
- Attracting the best team in the Northwest
- Using the latest technology tools
- Their focus on customer service
Answering service is a critical piece of the customer service puzzle. Businesses typically handle customer inquiries through this channel, so it’s vital that the service be reliable and staffed by competent individuals. Securus Contact Systems offers a 24/7 answering service staffed by a team of experienced professionals.
Casie Finn, COO/CFO
Casie Finn joined Securus in 2013 as the Controller and became the COO/CFO in January 2016.
Kris Drebin, CEO
Kris Drebin is the founder of Securus and has more than 25 years of experience in the contact center industry.
Steven Lemma, CTO
Steven Lemma is the co-founder of Securus and has more than 20 years of experience in the technology industry.
Securus Contact Systems reviews and comparisons
Securus is an innovative source for businesses looking for contact center solutions. From its base in Oregn. on, the company offers an array of services that fit customers in any locatioIt is one of the fastest-growing companies in the Northwest due to quality customer service and cutting-edge technology.
Securus Contact Systems’s contact information
Securus Contact Systems’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 877.310.6676.