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Medical Answering Services

3.0/5 • Glassdoor rating


Medical Answering Services, LLC (MAS) is a New York State corporation located in Syracuse, New York. MAS provides Medicaid Transportation Management and Prior Authorization Services for New York State Department of Health in 55 Upstate Counties. MAS has been involved in the Medicaid Transportation Management and Prior Authorization industry since 2003.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Russ Maxwell, Owner

Year Founded


Countries of fulfillment




Contact information


About Medical Answering Services: Review and comparison

With an experienced and skilled team of advisors who are experts in U.S. tax regulations, CKC CPAs and Advisors offer accounting and tax services for companies of all sizes. 

We currently don’t have available reviews for this company. Therefore we advise you to compare this firm to others of similar size in the same region.

Medical Answering Services Outsourcing

The company touts its three decades of proven experience in the medical answering service industry. At the same time, Medical Answer Systems emphasizes that its operations have significantly evolved over those three decades. The company does believe in investing in its employees and maintaining honesty and integrity with its clients. 

Medical Answer Systems believes its services are distinguished from others because they deliver a better first impression. The company also states its services have become quite revered in Houston, Texas. Medical Answer Systems is now a premier provider of answering and virtual receptionist services in the metro area. 

Medical Answering Services’s BPO services and pricings

The company’s online site indicates it provides the following services:

  • 24-hour answering service
  • Virtual receptionist
  • HIPAA-compliant messaging for medical professionals
  • Appointment scheduling
  • Web portals for standard and on-call messages

The company also states it can provide bilingual answering, receptionist, and messaging services. English and Spanish-speaking services are available 24/7, 365 days a year.

Medical Answer Systems’ pricing

While the company does not list specific price points for each of its services, Medical Answer Systems does provide a free trial. The website mentions that clients can get the company’s premium medical answering service for free during a trial period. There is no obligation or contract in exchange for the trial. 

How Medical Answering Services outshines its competition

Medical Answer Systems largely beats its competition through its extensive experience. The company knows what it’s doing when it comes to medical answering services. Medical Answer Systems has also kept up with changes in the industry and technology. 

The firm also provides key advantages for practices that prefer a personal touch and family-owned businesses. Employees are trained to meet each client’s unique needs and deliver exceptional service. Medical Answer Systems concentrates on increasing each client’s productivity and reducing their operational costs.

Key executives

Russ Maxwell (Owner)

Russ Maxwell has been the owner of the company since 2004. His experience also includes executive leadership positions at VistaCare and Rural Metro Corporation. Maxwell holds a master’s in public affairs from Syracuse University.

Medical Answering Services reviews and comparisons

We recommend comparing the company to other answering and virtual receptionist services in the medical and healthcare industry. There are not any testimonials or reviews on the company’s site. However, they do indicate there are several specialties, including neurology, pediatrics, and female care, that they serve. 

Medical Answering Services’s contact information

Medical Answering Services’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 713-464-9433.

Medical Answering Services news, podcast & articles

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Medical Answering Services videos & images

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