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SA Commercial

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About

SA Commercial is an award-winning contact center based in Cape Town. The core of our business is to provide inbound and outbound call services, client-retention programs, client-experience management, and many more business process outsourcing (BPO) services.

What SA Commercial offers its clients

With each client, we provide custom solutions so that we can become your voice with your most valuable asset, your customer. We don’t negotiate on quality, and we strive to uphold our clients’ reputations by providing an excellent customer experience.

How SA Commercial outshines the competition

SA Commercial enables our clients to be connected to their customers 24/7 while taking the responsibility of managing customer experience effectively and efficiently. We’re here to take care of your customer’s needs so that you can focus on your business’ needs.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

9

Site traffic

162

OA ranking

-

Glassdoor rating

3.3

CrunchBase ranking

-

Details

Executive

Mogamad Gierdien , Director Of Operations

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

0861 868 788

http://www.sa-commercial.co.za/

Social media

About SA Commercial: Review and comparison

SA Commercial is an innovative outsourcing center versed in providing Business Process Outsourcing (BPO) services to its clients across various industries. 

The company prides itself on top-notch client contact solutions that it tailors specifically to each business’s individual needs. SA Commercial is headquartered in Cape Town, South Africa. 

The firm has kept a respectable business by providing top-tier outsourcing services since 2005. SA Commercial prioritizes adaptability, community, excellence, innovation, growth, and connection with their clients. 

With over a decade of experience in the field, they have a center providing top-of-the-line services on a global scale. The company’s current size is 51-200 employees.

SA Commercial Outsourcing

 The firm explores all modalities to ensure that they focus on quality and custom solutions that serve the needs of its client’s customers.

The firm takes pride in its customer-centric approach combined with state-of-the-art technology and dynamic omnichannel solutions by employing state-of-the-art technology. 

SA Commercial is ISO accredited and a level 1 BBBE contributor, which is a top-quality management certification. The company aims to contribute to South Africa’s growing outsourcing industry by generating new job opportunities and world-class service levels regularly.

SA Commercial’s BPO services and pricings

SA Commercial is a dynamic outsourcing provider that offers the following services to a wide variety of industries:

  • Business Process Outsourcing (BPO) services
  • Outsourced customer services
  • Outsourced lead generation
  • Outsourced research services
  • Data and back-office services
  • Client service management
  • Cross-selling/upselling
  • Outsourced tech support services
  • Order fulfillment
  • Campaign management and control
  • Online and e-support services

SA Commercial’s pricing

SA Commercial’s pricing is subject to the specific order by the client. Depending on what the client aims to achieve, the company draws up a cost that efficiently suits the client’s budget. 

How SA Commercial outshines its competition

SA Commercial prides itself on a flexible and adaptable business model that allows clients to thrive on their individual strengths. 

The firm shuns a one-size-fits-all approach that only applies the same model of BPO to all clients. Instead, it commits to the process of understanding the various modalities of a business and exploring that for world-class solutions. Here are a few of them:

  • Innovative interventions of customer experience
  • Excellent technology platform and resource infrastructure
  •  High-performance culture
  • Motivating and empowering their agents;

In addition, SA Commercial continually gets signed out by its client regarding its willingness and ability to collaborate effectively without compromising professionalism or quality.

Key executives

Mogamad Gierdien (Director Of Operations)

Mogamad Gierdien has been SA Commercial’s Director of Operations since 2008.  Gierdien is recognized as an outstanding leader with expertise in operations management and operational excellence of service delivery.

SA Commercial reviews and comparisons

SA Commercial is an innovative contact center and BPO solutions provider in South Africa. Here’s a review of the company’s services by one of their longtime clients. 

“Their systems are dynamic, ensuring maximum required efficiency and productivity of applied resources. The systems are agile and adaptable, allowing for upgrades to campaigns, and processes with minimal production interruption.”

SA Commercial’s contact information

SA Commercial’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0861 868 788 .

References

https://www.glassdoor.com/Overview/Working-at-SA-Commercial-EI_IE2945022.11,24.htm

SA Commercial news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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