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Sara Call

0.0/5 • Glassdoor rating


Sara Call Center is a global BPO and outsourced telemarketing company founded in 2012 in Tirana, Albania. Through our client partnerships over the past decade we have provided valuable solutions to businesses of all sizes across the world.

We create long-lasting relationships with our clients to ensure we deliver the strongest combination of expertise, dedication and optimization possible. Our outsourced services utilize the latest technology, providing the best value to our clients and helping them reach their goals in the most efficient and economical way.

Our performance-based culture means our top-tier employees are constantly striving to provide the best customer care, telemarketing, data entry and back office services.

At Sara Call Center we believe that every company needing an outsourcing and call center team should enjoy the benefits of a highly-skilled and cost-effective solution.

What Sara Call offers its clients

Whatever your industry, your firm is positioned to grow and do its best when your staff are free to focus on long-term initiatives and strategic planning rather than getting distracted by time-consuming logistical and administrative duties. At Sara Call, our highly accomplished management team will help you identify outsourcing solutions to save your company time and money.

We are a low-cost call center located in Europe dedicated to servicing clients with a multilingual, highly-trained staff. Being domiciled in Albania, which offers low operational costs, allows our clients to access a pool of highly-qualified talent at affordable rates. Most of our staff are trilingual and speak excellent English with very neutral accents.

How Sara Call outshines the competition

Our secret to success is the regular training and investment we provide our employees. At Sara Call all of our staff are college-educated and multilingual. We treat every assignment with the attention and quality it deserves.

Being based in Albania, a country with excellent educational and technological infrastructure, provides Sara Call Center with the unique competitive advantage of highly-skilled and educated talent at scale and economical rates. Most of our staff are trilingual, speaking English, Italian and Albanian, and can operate in a host of other major European languages as well. Neutral English accents that are the envy of the BPO world empower our clients with excellent telemarketers, customer service representatives and back office personnel.

Sara Call company structure

We are a privately owned mid-size call center and BPO provider run independently. This enables us to move quickly as we find new clients and hire in the most agile and straightforward manner possible.

Sample highlight service offering of Sara Call

We work at rates as low as $7 USD/hour for the most straightforward tasks. This includes all fees and covers management, oversight, quality assurance and account management so that you can rest assured your outsourcing needs are being taken care of with minimal involvement on your end.


Rruga Johan Fon Han, Nr 1, Kat 2, 1000, Tirana, Albania

Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment
  • Albania
  • Customer Service
  • Full service BPO
Contact information

+1 (716) 453-3409

Sara Call news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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