RCM Staff

RCM Staff is a U.S. healthcare-focused outsourcing company that specializes in revenue cycle management, medical billing, and coding services.

The firm provides HIPAA-trained medical billers, coders, A/R specialists, and virtual medical assistants who integrate directly into U.S. healthcare workflows, with operations split between a U.S. office in St. Petersburg, Florida and a service delivery center in Dumaguete City, Philippines.

The company’s roots trace back to 2013, when founder Kevin Jamito began freelance consulting in medical billing and coding.

Over the years, that consulting practice grew into RCM Staff BPO, a fully registered company in the Philippines that today operates as a boutique RCM-only BPO.

The company is owned and managed by an AAPC-certified professional, with 16+ years of US healthcare RCM expertise behind its delivery model.

Today, RCM Staff serves U.S.-based medical billing companies, independent physician practices, and EHR vendors seeking scalable offshore RCM support.

The company empowers third-party billing services and physician practices through certified, reliable offshore talent backed by strict HIPAA compliance, Microsoft Intune-secured workstations, and US-style reporting standards.

RCM Staff operates from a U.S. office in St. Petersburg, Florida, with service delivery powered by its Philippine team in Dumaguete City.

This dual-location setup gives U.S. healthcare clients a domestic point of contact for engagement and operations, while leveraging the Philippines—a top destination for healthcare outsourcing known for its skilled, English-speaking workforce—for scalable delivery.

The company operates on U.S. business hours (EST–PST), providing office-hours coverage to medical offices across the continental United States from east coast to west coast.

RCM Staff is system-agnostic, supporting all types of EHRs and clearinghouse systems, so it integrates into existing client environments without requiring software migration.

RCM Staff’s “Staffing-as-a-Service” model gives healthcare providers and billing companies on-demand access to certified, trained, and HIPAA-compliant RCM professionals who plug directly into client workflows—removing recruitment delays and overhead.

Engagements are flexible, with no long-term lock-ins and month-to-month terms, allowing clients to scale up or down based on workload.

RCM Staff offers a focused suite of revenue cycle management and healthcare back-office services tailored to U.S. medical billing companies, physician practices, and EHR vendors:

• End-to-End Revenue Cycle Management (RCM) – Full RCM support from patient registration to A/R follow-up.
• Medical Billing – Physician billing across various specialties with claims submitted correctly and payments tracked diligently.
• Medical Coding – Accurate documentation and coding aligned with CPT, ICD-10, and HCPCS guidelines.
• Eligibility and Authorization Verification – Insurance eligibility checks and prior authorization handling.
• Claim Submission – Clean claim submission to optimize first-pass acceptance rates.
• Payment Posting – Accurate payment posting and reconciliation against submitted claims.
• A/R Follow-Up – Accounts receivable management to reduce days in A/R and accelerate collections.
• Denial Management – Proactive denial follow-up, rejections handling, and appeals management.
• Patient Registration – Front-end RCM support including patient registration and demographic capture.
• Prior Authorizations – Prior authorization management for procedures and services.
• Virtual Medical Assistants – Offshore virtual medical assistants for administrative and patient-facing support.
• Staffing-as-a-Service – On-demand access to certified, HIPAA-compliant RCM professionals who plug into existing client workflows.

RCM Staff’s pricing

RCM Staff does not publish standardized pricing on its website. Instead, the company offers flexible, fixed hourly pricing with no long-term lock-ins and month-to-month terms, giving billing companies and physician practices predictable economics and the ability to scale up or down as workloads change.

For tailored quotes, interested clients can book a complimentary discovery call through RCM Staff’s contact page to assess fit, scope an engagement plan, and receive specific recommendations based on payer mix and volume.

RCM Staff differentiates itself through deep RCM specialization, AAPC-certified leadership, strict HIPAA compliance, and a boutique partnership model designed to empower—not compete with—medical billing companies.

16+ Years of U.S. Healthcare RCM Expertise

The company brings over 16 years of US Healthcare Revenue Cycle Management expertise, delivering scalable, reliable, and cost-effective solutions to physician practices and billing companies.

AAPC-Certified Ownership

RCM Staff is owned and managed by an AAPC-certified professional, giving clients confidence that the leadership team understands medical billing and coding at a credentialed, hands-on level.

Boutique RCM-Only BPO

Unlike generalist BPOs, RCM Staff is a boutique RCM-only firm that does not compete with billing companies—it empowers them with certified, reliable offshore talent.

HIPAA-Compliant Operations

The company follows strict HIPAA guidelines, with fully trained teams, Microsoft Intune-secured workstations, and US-style reporting standards to ensure patient data confidentiality and compliance.

System-Agnostic Integration

RCM Staff supports all types of EHRs and clearinghouse systems, making it easy to plug into client environments without forcing software migrations or process disruption.

Flexible, No Long-Term Lock-In Terms

The company offers month-to-month engagements with fixed hourly pricing and zero long-term contracts, allowing clients to scale operations confidently and without overcommitment.

Full Transparency and Client Oversight

Clients maintain full transparency through shared KPIs, daily check-ins, and productivity dashboards, ensuring quality, control, and visibility throughout the engagement.

Dual U.S.–Philippines Footprint

A U.S. office in Florida combined with Philippine service delivery gives clients a domestic engagement experience backed by scalable, English-speaking offshore talent.

Kevin Jamito (Founder)

Kevin Jamito is the Founder of RCM Staff BPO, having been part of the company’s humble beginnings since 2013 when he began freelance consulting in medical billing and coding.

As an AAPC-certified professional, he leads the company’s overall strategy, day-to-day operations, and U.S. healthcare RCM service delivery from the Philippines.

RCM Staff is an established boutique healthcare BPO specializing in U.S. revenue cycle management. 

While we currently do not have any third-party reviews for RCM Staff publicly featured on its website, the company highlights its 16+ years of US Healthcare RCM expertise, AAPC-certified ownership, and a service delivery model trusted by medical billing companies, independent physician practices, and EHR vendors across the continental United States.

We would suggest a comparison of the firm to other boutique RCM and medical billing outsourcing providers based in the Philippines, as well as similar healthcare-focused BPOs serving U.S. clients with HIPAA-compliant offshore delivery models.

RCM Staff’s main headquarters is located in:

St. Petersburg, Florida

Further, you may virtually reach out the company through the following contact information:

Website https://rcmstaff.com

LinkedIn https://www.linkedin.com/company/rcm-staff-bpo

Facebook https://www.facebook.com/profile.php?id=61571703150764

In addition, you may email them at [email protected] or call +17273623618.