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Vcall Global


Vcall Global, your global outsourcing affiliate understands that customer service is an integral part of every business operating in the contemporary world. The pressure to survive and deliver something new on a consistent basis leaves every enterprise exhausted at the end of the day. Any amount of brainstorming and new customer support strategies is not sufficient to entice the customers whose expectations seem to have surpassed all the limits. While technology remains one of those areas where every new product seems better than the previous one, customers are equally eager and curious to learn the latest technologies and surprisingly adapt themselves as well.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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