View all outsourcing firms


4.2/5 • Glassdoor rating


IntelligentBee is renowned for delivering cost-effective, high-quality services in Web and Mobile Development, Customer Support, and Business Process Outsourcing (BPO) to clients worldwide. With a commitment to excellence and a global reach, we strive to exceed expectations and empower businesses to thrive in today’s competitive landscape.

IntelligentBee was founded in 2010 with an innovative approach to outsourcing. We founded the company to change perceptions of what outsourcing is and can be. To do that, we built amazing culture in each of our locations having our employees as our main focus.

As IntelligentBee has grown over the years, it now provides services to large enterprises in addition to startup clients.

Our team helps clients in over 20 countries elevate their customer experience by using the latest innovative tools and communicating empathically with customers.

Our expertise includes:
Customer Support omnichannels (email, chat, voice, social media)
Data Entry and Cleaning Services
Back Office Services
BPO Services
Industries with a proven track record: Tech, Fintech, E-commerce, Healthcare

Our development shop is among the leading web and mobile companies on the market. Our developers are experts in:
NodeJS, ReactJS
Go Lang
HTML5 and CSS3
iOS and Android.


str. Grigore Ureche nr. 14, 700044, Iasi, Iasi

Public or Private


Seats or staff



$10 mil. - $25 mil.

  • BPO
  • BPO industry
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • SaaS
  • Software Tech/IT



Costi Teleman, CEO and Founder

Year Founded


Countries of fulfillment
  • Romania
  • Agency Contract Partner
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
  • Software & Application Development
Contact information

+40 332 408 668

About IntelligentBee: Review and comparison

IntelligentBee is a computer software service outsourcing company based out of Romania. IntelligentBee’s goal is to act as an extension of your workplace team. The company provides high-quality information technology and computer software services to clients all around the globe. 

IntelligentBee excels in software coding, app creation, and other technical skills while also providing excellent customer service. IntelligentBee employees are highly-skilled and receive training to provide the best customer service experience possible. 

IntelligentBee is a relatively small outsourcing agency with anywhere from just 50 to 200 current employees. But don’t let its small size fool you. The company has high ratings and is well-loved amongst its customers.

IntelligentBee Outsourcing

Despite its small size, IntelligentBee has a vast global presence. Its main office is in Iasi, Romania, but the company has clients from all over Eastern Europe. The company also has operations in the United States, Europe, the United Kingdom, and Australia. 

IntelligentBee hires employees from all over eastern Europe and even offers work-from-home positions. The company’s goal isn’t just to provide excellent customer service and tech support and call it a day. Employees also work hard to build an environment and technology with which their clients can grow and expand.

IntelligentBee’s BPO services and pricings

IntelligentBee is a BPO that focuses a lot of its energy on app and website creation, but the company also offers customer support services. Some of the specific services and solutions that the company provide include: 

  • Email support services
  • Automated chat services
  • Application creation
  • Website creation
  • Software development
  • Graphic design
  • Javascript
  • iOS support
  • WordPress
  • jQuery
  • Node.js

IntelligentBee’s pricing

IntelligentBee wants to work with its clients to create long-lasting business and growth no matter what services you require. The company offers flexible pricing models that help to give potential clients an idea of what their budget may look like for the services requested. 

Although IntelligentBee doesn’t list specific prices on its website, potential clients are encouraged to fill out a contact form on the web page to get in touch with a representative to further discuss costs in detail.

How IntelligentBee outshines its competition

IntelligentBee may be a small company with fewer than 50 employees, but that doesn’t stop it from being one of Romania’s top computer software and customer support providers. The company has outstanding employees who work to understand their clients and give them personalized experiences, unlike what they would receive from competing agencies. 

IntelligentBee has also been able to expand globally despite its small size, something that other companies of the same size have difficulty doing.

Key executives

Costi Teleman (Chief Executive Officer and Founder) 

Costi Teleman was one of the founders of IntelligentBee back in 2011. He is currently the CEO of the company as well. 

Marta Dorobat (Director of Customer Support) 

Marta Dorobat has been with IntelligentBee for nearly six years now. She was previously an IT support tech with the company, but she became the Director of Customer Support in June 2019,

IntelligentBee reviews and comparisons

IntelligentBee works hard to provide its clients with unmatched computer software and customer support services. According to Glassdoor, almost 100% of IntelligentBee employees are happy with their job and say they would recommend the company to a friend seeking employment

IntelligentBee’s contact information

IntelligentBee’s main headquarters is located in:

str. Grigore Ureche nr. 14, 700044, Iasi, Iasi

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +40 332 408 668.


IntelligentBee news, podcast & articles

No news, podcast & articles available for this BPO

IntelligentBee videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.