$1 mil. - $5 mil.
Ade Moss, Director
About AnswerMyPhoneBiz: Review and comparison
Answermyphone.biz is a telephone answering and virtual reception service based in Cardiff, United Kingdom. The company aims to help business owners elevate their customer service experience and increase revenue. Answermyphone.biz is a dedicated call center company with a team of top-notch customer service and sales professionals. The company goes beyond what is obtainable with telephone answering, providing outstanding customer service that improves customer retention and generates leads.
Since its inception in 2005, the firm has expanded from a call center solution provider and now offers virtual receptionist and holiday cover services. The telephone answering service is a recipient of multiple awards, including the 2019 Awards Customer Service Excellence Business Growth in South Wales.
The company understands the importance of customer service and the need for businesses to make an excellent first impression on potential customers. The call center fosters trust between clients and customers while encouraging business retention. This call management service guarantees all calls are answered in the United Kingdom and is the preferred call center of choice for thousands of small-medium enterprises around the UK. Answermyphone.biz provides world-class call minding services at a fraction of the cost of hiring full-time staff, ensuring businesses can focus on growth.
The multiple award-winning call center has a vast BPO experience, offering seamless integration with the client’s business. Being flexible and thinking out of the box makes this company unique amongst the many call center solutions in Europe. Apart from call minding services, the BPO also provides appointment bookings, lead follow-ups, and relationship management, amongst many other services.
AnswerMyPhoneBiz’s BPO services and pricings
The call management company offers the following services:
- Telephone Answering Service
- Call Handling Management
- Virtual PA Services
- Lead Generation
- Diary Management
- Appointment Booking
- Holiday Cover
In addition to its call minding services, the company also has a team of experienced PA professionals who are flexible, attentive, and able to think on their feet – invaluable traits for the success of any business.
The company’s pricing is not disclosed and will depend on the business needs of its clients.
How AnswerMyPhoneBiz outshines its competition
Answermyphone.biz is proud of the quality and consistency of its services. As noted on its official website, the company has a customer retention rate of 56.9 months. The company provides a fully functional admin service as good or even better than its clients’ competitors. The BPO is exceptionally confident in its services, going ahead to offer a 2 Week Free Trial with the assurance that these trial customers will become long-term paying clients. As noted on its website, the free trial includes:
- A 100% free telephone answering service for two weeks
- The client will receive a call minding service with their business name and communication style
- The client will receive seamless integration with their business to ensure uninterrupted customer service
Adrian Moss (Director)
Adrian Moss has been the Answermyphone.biz Director since 2006, and he is one of the leading outsourcing professionals in the United Kingdom.
Sean Gibbons (ME)
Sean Gibbons has been the Answermyphone.biz Marketing Manager since 2020. He has a Bachelor’s Degree in History and a Master’s Degree in Digital Media & Journalism from Swansea University.
AnswerMyPhoneBiz reviews and comparisons
Answermyphone.biz is a small-sized call center and BPO solutions provider in Wales. While we do not have any reviews for this BPO, we would suggest a comparison of the firm to other small-sized BPO providers in the United Kingdom and other firms located in the Philippines and the United States.