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Euclidean Support Services

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About

In the highly competitive world of Business Process Outsourcing, Euclidean Support Services is different from most. Blending proven BPO best practices with exceptional personal service, ESS delivers something most BPOs
cannot – positive customer interactions every time.

For companies looking to outsource their contact center responsibilities, Euclidean Support Services is the trusted partner that realizes the value in putting people first. Our customer experience specialists look at each call as an opportunity to engage with a person, not an account number. This human-centered approach goes a long way in helping our clients maintain a high degree of customer satisfaction.

While other BPO companies are concerned about cranking our call volumes and meeting performance metrics, we focus on going the extra mile with each customer interaction. This results in exceptional Customer Effort Scores, and in turn, high Net Promoter Scores. While the metrics do matter, creating positive customer experiences matter more.

Euclidean Support Services is rooted in 𝐜𝐚𝐦𝐚𝐫𝐚𝐝𝐞𝐫𝐢𝐞.
With honesty and respect as our guides, we strive to create personal, trusting
relationships with every person in which we interact.

Headquarters

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Public or Private

Sole Proprietorship

Seats or staff

51-200

Revenue

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Industries

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Highlights

Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

Brian M. Dean, CEO

Year Founded

2019

Countries of fulfillment

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Sectors

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Contact information

330-487-1110

http://euclideansupport.com/

Social media

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About Euclidean Support Services: Review and comparison

Euclidean Support Services Inc. is an American-based Business Process Outsourcing (BPO) company that offers contact center solutions for regional and national companies. 

This firm takes a human-centered approach, focusing on the customer and providing stellar customer service. Whether it is telesales, technical support, or lead follow-up, this firm has a capable agent ready to help. 

Established in 2019, this firm started as a division of Universal Electronics after its founder Brian Dean, worked with UE for over twenty years. Using his knowledge and experience, this firm employs nearly two hundred staff members at its location in Ohio. This firm does not have public reported revenues. 

Euclidean Support Services Outsourcing

This firm’s headquarters are located in the United States in Euclid, Ohio. They offer their services to companies throughout the United States. 

Euclidean Support Services’s BPO services and pricings

Euclidean Support Services is a trusted partner for contact center solutions. This firm offers both inbound and outbound services that are cost-effective, efficient, and produce the outcomes your company seeks. Some services this firm offers include: 

  • Technical Support 
  • Accounts receivables 
  • Email Support 
  • Customer Satisfaction Support 
  • Lead Follow Up 
  • Telesales 
  • Appointment Setting 
  • Marketing Services 
  • Event Support 
  • Data Hygiene 
  • Marketing Research 
  • Reminder and Welcome Calls 

Euclidean Support Services’ pricing

Euclidean Support Services’ offerings are flexible and adaptive to your company’s needs and business strategies. Whether you need one agent or an entire team, this firm will support your goals. Contact an agent for a quote and experience first-hand this firm’s human-centered approach to customer service. 

How Euclidean Support Services outshines its competition

Euclidean Support Services seeks to change the way the BPO industry thinks about customer service by providing support that fully meets the customer’s needs. Next Call Avoidance is one of the ways this firm offers top-notch service. This approach seeks to anticipate future concerns by meeting the current ones to avoid a future call and keep customers happy. 

According to this firm’s official webpage, some of the ways it outshines its competition include: 

  • Superior Customer Service 
  • State-of-the-Art Auto and Predictive Dialers 
  • Lower Wait Times 
  • Tailormade Solutions 
  • Enhanced Flexibility 

Key executives

Brian Dean (Founder & CEO) 

Brian Dean founded Euclidean Support Services in 2019 after working in the BPO industry for over two decades. With a Bachelor’s Degree in Rhetoric and Speech Communication, he has expertise in customer support. 

Mike Swanson (Director of Business Development) 

Mike Swanson has been with this firm since 2021. His responsibilities as Director of Business Development include optimizing the efficiency of this firm and other businesses and organizations. 

Io Battaglia (Customer Experience Supervisor) 

Io Battaglia started with this firm in 2020 as the Customer Experience Supervisor. She has over eight years in the contact center industry as a call center specialist and supervisor. 

Euclidean Support Services reviews and comparisons

Currently, this firm does not have verified testimonials or reviews. We recommend comparing similar service providers in Ohio to determine if this firm is right for you. Contact a representative to begin your relationship with Euclidean Support Services today. 

Euclidean Support Services’s contact information

Euclidean Support Services’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 330-487-1110.

Euclidean Support Services news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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