ConnectraBPO

What ConnectraBPO offers its clients

Connectra BPO provides multilingual customer support, call center, lead generation, staffing, payroll, and back-office outsourcing.

Multilingual Customer Support. Provides customer service in English, Russian, German, Korean, Japanese, and Arabic.

Call Center Outsourcing. Handles inbound and outbound calling aligned with client KPIs.

Lead Generation. Provides outbound teams focused on generating qualified sales opportunities.

Staffing & Recruitment (EOR). Recruits and employs staff on behalf of clients that do not have a local entity.

Payroll Outsourcing. Manages payroll administration for clients operating without local payroll infrastructure.

Back Office Support. Handles administrative and operational tasks that support clients' day-to-day business functions.

How ConnectraBPO outshines the competition

Connectra BPO differentiates itself through fast deployment, multilingual coverage, measurable service levels, and flexible scaling.

Fast deployment. Teams can be launched within 2–4 weeks.

Six-language coverage. Provides support in English, Russian, German, Korean, Japanese, and Arabic from one delivery location.

Strategic time zone. Its UTC+5 location provides overlap with both European and Asian business hours.

Published performance metrics. Reports 96%+ average CSAT, sub-minute response times, and 70% first-contact resolution.

Flexible scaling. Clients can start with a two-person pilot and scale to teams of up to 50.

IT Park Uzbekistan residency. Operates as a resident of IT Park Uzbekistan, the country’s technology and BPO development hub.

ConnectraBPO company structure

Connectra BPO is headquartered in Tashkent, Uzbekistan, and is a resident company of IT Park Uzbekistan.