ConnectraBPO

What ConnectraBPO offers its clients

Customer Support – Multilingual customer service across English, Russian, German, Korean, Japanese, and Arabic.

Call Center Services – Inbound and outbound calling based on client processes and performance requirements.

Lead Generation – Outbound sales support focused on identifying and qualifying potential customers.

Staffing & Recruitment – Recruitment and employment support for clients requiring local staffing without establishing their own entity.

Payroll Outsourcing – Payroll administration for businesses that need support managing local payroll.

Back-Office Support – Administrative and operational assistance for day-to-day business processes.

How ConnectraBPO outshines the competition

Six-language coverage. Provides customer support in six languages from a single delivery location.

Fast deployment. States that new teams can be launched within 2–4 weeks.

Flexible team sizes. Clients can begin with a two-person pilot and expand to teams of up to 50.

Published service metrics. Connectra reports an average CSAT of 96%+, sub-minute response times, and a 70% first-contact resolution rate.

Central Asian delivery location. Its Tashkent base and UTC+5 time zone provide working-hour overlap with European and Asian markets.

IT Park Uzbekistan residency. The company operates as a resident of IT Park Uzbekistan, a government-supported technology and outsourcing hub.

ConnectraBPO company structure

Connectra BPO is headquartered in Tashkent, Uzbekistan, and operates as a resident company of IT Park Uzbekistan.

The company provides its outsourcing services from Uzbekistan to clients across international markets.

Sample highlight service offering of ConnectraBPO

Connectra BPO provides multilingual customer support for businesses operating across different markets and language groups.

Teams can handle inbound and outbound calls, customer inquiries, lead qualification, and related back-office tasks. Clients can start with a small pilot team and expand their operation as requirements increase.