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Pacific Sea BPO

3.0/5 • Glassdoor rating


Delivering top-notch outsourcing services in the fields of marketing, customer support and new technologies, Pacific Sea BPO Services is a premier business process outsourcing firms in the Philippine Archipelago. The company was established in the year 2009, and has served multiple clients throughout the East Asian region, including clients in Indonesia, Thailand, China, Vietnam, Malaysia and the Philippines.

The company is located at the Central Business District in Makati City in the Philippines, and houses over three hundred talented professionals, who have experience in the fields of telemarketing, financial services, legal advisory, customer relationship management, travel and retail. The employees are encouraged towards proper work-life balance, and are provided with perks such as meal allowances, gym memberships, extended vacations and various activities, improving efficiency as well as providing motivation. The organization seeks to create diverse offerings for its clients utilizing its diverse and multicultural workforce.

The Pacific Sea BPO Services Inc. has a well-formed Corporate Social Responsibility division that ensures that the company gives back to the community. It has provided school bags and supplies for orphanages across Manila, as well as donated cash to the Thai Red Cross Society to lessen the sufferings of the Thai Flood Victims.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Steven Chong, Chief Operation Officer

Year Founded


Countries of fulfillment




Contact information

63 (02) 551 6167

About Pacific Sea BPO: Review and comparison

Pacific Sea BPO Services is a creatively-driven company of professionals and strategists who provide top-notch marketing and customer support solutions to clients worldwide. As a company working towards making the business process easier for others, Pacific Sea BPO Services focuses on delivering exceptional customer experience.

Pacific Sea BPO Services is also deliberate about its employees, as the company always aims to create rewarding moments during work. Currently, Pacific Sea BPO Services has 29 employees with which it generates its $5million annual revenue.

Pacific Sea BPO Services was established in 2009, incorporated in Makati, in the Philippines central business district. Since its inception, the company has focused on using cutting-edge technology that increases the quality of its BPO offerings. 

Pacific Sea BPO Outsourcing

Pacific Sea BPO Services is one of the few companies that pays attention to its people. The company culture is designed so that each employee has much room to grow in knowledge and experience. The company employs a collaborative approach to every project, with two or more people brainstorming to develop creative solutions for the clientele.

As a company at the forefront of industry technology, it invests heavily in research, which fuels its innovation and solution development. In addition, the company works hard to discover new and easier ways to meet the needs of its customers.

In offering its marketing and customer support services, Pacific Sea BPO Services ensures that it identifies the clients’ needs, researching in-depth into the customer’s business model and curating the best way to meet their needs. Furthermore, leveraging the extent of diversity on its team, Pacific Sea BPO Services can relate better with its target audience per time. 

Pacific Sea BPO’s BPO services and pricings

Pacific Sea BPO Services is a business process outsourcing company that employs experts to deliver the following services:

  • Online marketing
  • Customer support
  • Emerging technological solutions

Pacific Sea BPO Services’ pricing

Pricing with Pacific Sea BPO Services isn’t fixed. Their custom pricing model is a function of the client’s needs, the project’s scope, and the duration. Hence, if you’re a business owner looking to employ the services of Pacific Sea BPO, reach out to the company to get a quote.

Pacific Sea BPO’s pricing will cost you less in the long run than when you decide to solve your needs in-house. By hiring the company’s services, your company can focus on what matters.

How Pacific Sea BPO outshines its competition

In the business process outsourcing industry, competition is fierce. To stand out from the crowd, Pacific Sea BPO Services does the following:

  • Invest heavily in research, development, and innovation
  • Dive deep into user data for better insight and decision making
  • Actively encouraging diversity to open up its collaborative work process to different perspectives and information. 

Key executives

Steven Chong (Chief Operations Officer)

Steven is an experienced digital marketing strategist with a rich history of launching products across the Asian continent. He has occupied his role for the past eight years and has grown into a respected industry business leader. 

Pacific Sea BPO reviews and comparisons

As a leader in the industry, Pacific Sea BPO offers exceptional services. You can place the company’s review under higher scrutiny by comparing it in the context of other BPO companies in the Philippines. Doing this will give you a better understanding of how it pairs up to similar businesses. 

Pacific Sea BPO’s contact information

Pacific Sea BPO’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 63 (02) 551 6167.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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