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ONET (Outsource Network Contact Center and Back Office Services)

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About ONET (Outsource Network Contact Center and Back Office Services)

ONET (Outsource Network Contact Center and Back Office Services) is a complete outsourcing solutions provider, equipped with cross-functional contact center platforms supported by workforce mavens close to 565. Located in the Philippines’ we operate in, Makati, Cebu, Legazpi, and Davao. ONET is a technology service provider. Focus on customer-centric results, process improvement to help you achieved your business goals.

What ONET (Outsource Network Contact Center and Back Office Services) offers its clients

Elevating Customer Experience
Accessibility and Diverse Service
Technology and Transformation

How ONET (Outsource Network Contact Center and Back Office Services) outshines the competition

General Customer Service
Benefits and Eligibility Advisement
Collection and Receivable Management
Claims Processing and Adjudication
Loan Application Processing
Non Voice Processing

Sample highlight service offering of ONET (Outsource Network Contact Center and Back Office Services)

PREMIUM SUPPORT

Fraud and Quality Assurance Support
Application Development and Digitalization Support
Video and Phone Medical Consultation
Technology Account Management
Data Acquisition and Validation
IT Helpdesk Support
Data Privacy Consultation
Legal Consultancy
Scorecard and Benchmark Modelling

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