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Navigant

Verified profile
3.3/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
201-500
Estimated headcount
Annual revenue
$100 mil. - $250 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
2+
Updated 11 Oct 2026
News items tracked
9+
Updated 10 Oct 2026

Overview

Navigant company structure

Navigant Technologies Private Limited (NTPL) is a global outsourcing firm headquartered in New Delhi, India. It was founded in 2003 with a single mission of delivering high quality services for clients looking to outsource their business operations. Its dedicated team of over 500 professionals cater to a complete range of BPO & KPO services for its clients spread across UK, USA, Canada and India. The BPO currently employs 500 people at a 25,000 sq. ft. facility located in New Delhi.

Headquarters
E44/3 Okhla Industrial Area, Phase 2 Near C Lal Chowk, 110020, New Delhi , New Delhi
Ownership
Private
Industries
Technology & SaaS, Telecommunications

Details

Year founded
2003
Countries of fulfillment
Canada, United States
Sectors
Customer Support - Chat, Customer Support - Email, Finance & Accounting, Technical Support, Voice - Inbound

Company data

Services & delivery

What they do

  • Customer Support - Chat
  • Customer Support - Email
  • Finance & Accounting
  • Technical Support
  • Voice - Inbound

Industries served

  • Technology & SaaS
  • Telecommunications
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Workforce & hiring

Workforce composition

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Skills in the workforce

Selected skills
  • Customer Service
  • Sales
  • Communication
  • Microsoft Excel
  • Leadership

Skills listed by people associated with Navigant.

Selected self-reported skills.

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Scale & company milestones

Annual revenue

$100 mil. - $250 mil.

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About Navigant: Review and comparison

Navigant Technologies is a specialist Business Process Outsourcing (BPO) services provider headquartered in New Delhi, India. The company focuses on providing clients with domain and process-led outsourcing solutions. For over 20 years, Navigant Technologies has served the Asia/Pacific area. 

Navigant Technologies strives to become the number one outsourcing choice for any company searching for innovative ways to “maximize their revenue” through the combined effort of technological and human resources. 

Navigant Technologies boasts several long-term customers who benefit from the professionalism and expertise offered by the team at Navigant Technologies. Navigant Technologies prioritizes conversations and problem-solving with a focus on providing insight and real-time solutions.  

Navigant Outsourcing

Navigant Technologies is headquartered in New Delhi, India. The company operates under the mission of helping clients find the best outsourcing solutions for their businesses. Navigant Technologies fights for excellence in every arena with a focus on delivering high-quality services.  

Navigant Technologies is committed to delivering the best options for companies that need the best outsourcing solutions. 

Navigant’s BPO services and pricings

Navigant Technologies serves clients through a variety of outsourcing solutions and service options. Offering innovative and customer-centric solutions makes Navigant Technologies a pivotal asset to many clients. Those services include:

  • Digital workers
  • BPO services
  • Avaya contact center
  • Tata teleservices
  • Healthcare services
  • Market research
  • HR services
  • Finance & Accounting
  • IT services
  • Digital marketing

Within each service, Navigant Technologies provides clients with unique opportunities to revamp their businesses and find fresh avenues of revenue and success. 

Navigant Technologies’ pricing

Navigant Technologies offers clients a variety of pricing options that vary depending on each client’s specific needs. Because Navigant Technologies is a customer-centric organization, they strive to provide affordable and sustainable prices. 

How Navigant outshines its competition

Navigant Technologies is a leader in the contact center solution industry in New Delhi and India. A few crucial ways that Navigant Technologies outperforms competitors in the industry include: 

  • Making long-term business decisions based on the goal of delivering high-quality outsourcing services for every client;
  • Serving clients across India, Canada, the United Kingdom, and the United States with equal levels of excitement and professionalism;
  • Maintaining a small business approach to customer relations;
  • Fighting for happy clients above all else;
  • Continuously bringing in new employees with an innovative spirit and a passion for making the workplace environment thrive and blossom.  

Navigant Technologies is a growing business in the BPO industry, committed to keeping a personal touch no matter how much they expand.  

Key executives

  • Ankur Bhatia (Founder & CEO)

Bhatia began Navigant Technologies in 2003. He brought a wealth of experience in management, leadership, and business development. He also had expertise in international business, making him the perfect leader for the BPO company. His entrepreneurial spirit, passion for helping people, and vision to become the premier BPO company in India combined to spawn the idea of Navigant Technologies. 

Navigant reviews and comparisons

Navigant Technologies is a specialist BPO services provider in New Delhi, India. The company focuses on customer-centric solutions. Customers with Navigant Technologies appreciate the hard work and professionalism of the team members who support their businesses. 

Navigant’s contact information

Navigant’s main headquarters is located in:

Headquarters location E44/3 Okhla Industrial Area, Phase 2 Near C Lal Chowk, 110020, New Delhi , New Delhi

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +91 11 40756150.

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