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Call2Customers

About

Call2Customers is an outsourced call center services provider based in India. Its call center services range to Inbound calls answering services and Outbound calling services, Back office support, online business reputation services and more. visit us today !

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

-

Industries

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Highlights

Alexa ranking

6,348,085

Domain Authority

25

Site traffic

250

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Scarlett Anderson, Business Development Manager

Year Founded

2011

Countries of Fulfillment

-

Sectors

-

Social media

-

About Call2Customers: Review and comparison

Call2Customers is a sought-after BPO that provides top-of-the-line, professional service for each client’s inbound and outbound calls. Plus, a robust back-office support team. 

Each team member goes through a rigorous training program in the newest technologies, cutting-edge communication strategies, and innovative business solutions. Their representatives provide above board service and skills.

Call2Customers Outsourcing

Located in New Delhi, India, Call2Customers has broadened its horizons by retaining clients from across the globe. Moreover, the globalization of economies across the globe has created more opportunities and more competition. 

With government pro-incentive policies, they have created a visionary service that provides cost-efficient services.

Call2Customers’s BPO services and pricings

Providing inbound and outbound call center options, Call2Customers also supplies BPO and KPO services and strategies. Services include:

Back Office Support

  • Data processing and management
  • Customer care services through live chat and email
  • Online form processing
  • Data web research and analysis
  • Online business reputation services

Knowledge Process Outsourcing

  • Accounting services
  • Payroll services
  • Human resources
  • HR recruitment services
  • Management information services
  • Inventory management services
  • Web research services
  • Data analysis services

Each service is provided by a trained and professional team that tailors their expertise to each business’s needs.

Call2Customers’ pricing

The price for outsourcing your call center to Call2Customers depends on many factors including location. 

Call center prices are categorized by inbound and outbound services.

Inbound

  • Shared: low to high call volume with 10 and 30 clients- $.35 to $.90
  • Dedicated: Complex businesses with one client- $8 to $28
  • Monthly: One client on a monthly basis-cost varies
  • Per Call Price: Small businesses pay per call-$.50 to $1 per second or minute

Outbound

  • Hourly: Lead generation and sales- $6 to $50
  • Commission: Lead generation and sales- 10% to 20% over hourly
  • Hourly and Commission: Better for high sales volume

How Call2Customers outshines its competition

Call2Customers is a leader in cost-effective, innovative, and professional business solutions. With a wide array of expert services, problems like data analysis and business reputation services are easy to resolve.

They tailor their services to ensure clients overcome the challenges they face in today’s business world. Their team of trained experts provides timely results with fast-action solutions.

Each customer saves time, money, and resources. This enables them to focus on more important aspects of the business such as product development, manufacturing, etc.

Key executives

Raj Kanojia (Founder/SEO)

Raj has been a leader in call center services since 2000. He has been recognized for his innovative business strategies and is known for the extensive growth of his clients. 

Karan Kuntal (Operations Manager)

Another natural leader, Karan dedicated himself to finding a solution to today’s business challenges.

Call2Customers reviews and comparisons

Call2Customers is a new-age technology company that prides itself on keeping up with the global demands of business practices. They utilize inspired, tried, and true methods to provide real-world solutions to each customer.

With innovation, professionalism, and expertise, this BPO firm stands on the edge of change ready to adapt at any given moment. This allows each client to be confident that their organization will stay at the helm of its field.

Call2Customers’s contact information

Call2Customers’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 646-878-9001.

References

https://www.crunchbase.com/organization/call2customers

Call2Customers news, podcast & articles

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Call2Customers videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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