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0.0/5 • Glassdoor rating


Mellon is a dynamic multinational group providing technology solutions and outsourced services that aim to facilitate the transactions and interactions of organizations with strong consumer business, including financial institutions, public utilities, telecommunication providers and retail.

Headquartered in Athens, Greece, Mellon has over 6,000 employees and is present in 10 countries in the wider region of Central and SE Europe, assisting its customers to optimize their operation and increase their market share, efficiently and cost effectively.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Nikos Petrakopoulos, CEO

Year Founded


Countries of fulfillment




Contact information

48 22 57 25 300

About Mellon: Review and comparison

This information technology aimed to provide robust consumer business solutions. With over 17 companies in 12 countries, your company will be able to find what you need from Mellon. An outsourcing company based in Athens, Greece, Mellon provides several high-quality services to its clients.  

With over 2700 employees and 500 customers, this dynamic group provides outsourcing services and facilitates business transactions and interactions. Financial institutions, public utility businesses, telecommunications companies, and retail businesses are the main focus at Mellon. 

This company was founded in 1994 and offers payment technologies, business process outsourcing, and call center services. Customers can expect to optimize their operations and increase their market working with Mellon. Cost-effective and efficient services are provided to streamline any BPO process.

Mellon Outsourcing

Mellon is located at 74A Pireos Street, Piraeus, Athens, Greece. They have 17 separate companies represented in 12 areas of Central and SE Europe, including:

  • Greece 
  • Cyprus 
  • Albania 
  • Fyro Macedonia 
  • Kosovo 
  • Bulgaria 
  • Romania 
  • Turkey 
  • Egypt 
  • Serbia 
  • Poland
  • Ukraine 

Mellon is continually expanding and looking for new opportunities within its scope of focus.

Mellon’s BPO services and pricings

Outsourcing services help to increase your agility and free up valuable resources. Mellon does just that, with their lengthy list of customer support and BPO services. The specialist business activities that Mellon offers include:


  • Technology solutions
  • Software development
  • Systems integration
  • Technical support 
  • Smart transactions
  • Mobile solutions
  • Self-service 
  • Identity and access
  • Branch automation
  • Physical security 
  • Central management
  • Inbound, outbound, and debt recovery call center services 
  • Customer care
  • Help desk
  • Customer acquisition
  • Customer retention
  • Amicable collections
  • Pre-legal
  • Legal 
  • Business process management
  • Human resource outsourcing
  • Business process outsourcing
  • Knowledge process outsourcing
  • Technical support outsourcing

Mellon’s pricing

If you are interested in Mellon’s services, start a discussion with the company on their website. You will receive an accurate quote from Mellon’s team after an initial consultation. 

How Mellon outshines its competition

By facilitating and securing transactions with increased security, Mellon helps transform customer experiences. Mellon aspires to give you more freedom while keeping pace with the ever-changing demands of clients and the business world. 

This company outshines its competition by offering tailor-made BPO services, managed services, merchant acquiring, shared services, and processing services. You can speak with the company on their website to customize the services they offer to fit your company’s needs. 

Facebook celebrated this award-winning IT integrator. For seamless integrations and enhanced productivity, this outsourcing company has it all. See a list of awards and updated information from news articles celebrating Mellon.

Key executives

Nikos Petrakopoulos, CEO

In the Entrepreneur of the Year category, Nikos was one of ten finalists in the 2008 European Business Awards. His company’s outstanding employment and business growth have earned them many awards in 2017, 2018, and 2019.

Mellon reviews and comparisons

Aspiring to make the digital world of communication and change easier on you, Mellon group gives back companies the power to grow by pushing the limits and making things happen. 

Check out Mellon’s Twitter page for regular updates and opportunities to provide your thoughts. Mellon will transform your customer experience with these services. For more information, contact [email protected] or reach out to them at their website. 

Mellon’s contact information

Mellon’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 48 22 57 25 300.

Mellon news, podcast & articles

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