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Innovax Systems

0.0/5 • Glassdoor rating


Innovax Systems is a leading provider of systems development and integration of end to end integrated contact center solutions and web-based applications.

Headquartered in Singapore, Innovax Systems has offices and partners throughout Asia. Innovax Systems’​ proprietary software and solutions include computer telephony integration (CTI), multi-channel contact center management, customer relationship management (CRM), e-procurement, backend enterprise system integration and mobile internet platform



Public or Private


Seats or staff



$5 mil. - $10 mil.





Patrick Tan, President

Year Founded


Countries of fulfillment




Contact information

65 6701 1888

About Innovax Systems: Review and comparison

Based in Singapore, Innovax Systems provides business process outsourcing (BPO) services for those in the computer software industry. Founded in 1998, Innovax Systems employs 50 staff members for their global work.

Innovax Systems aims to be the partner of choice for companies looking to collaborate with those in the BPO industry. Innovax Systems prides itself on finding solutions that fit all needs.

With offices around Asia, Innovax Systems can reach a large number of corporations. Many of their top clients are government entities and Fortune 500 companies.

Innovax Systems Outsourcing

Innovax Systems caters to the needs of its clients in the computer software industry. With the company’s core values of passion, innovation, valuing relationships, customer satisfaction, and the pursuit of excellence, they work towards meeting clients’ needs in a valuable way.

As winners of the Singapore Quality Class and Service Excellence Award, Innovax Systems has proven that they are a high-quality company with best-in-class solutions for the technology field.

Innovax Systems’s BPO services and pricings

As a company, Innovax Systems works to implement the latest technological pursuits and pass the benefits of integration on to its customers for the benefit of their efficiency and workflow. With that, they offer a wide variety of services, including:

  • Opscentral Implementation
  • Business Consulting
  • Managed CX Services
  • Project Management
  • Web Development
  • Program Development
  • Call Center Solutions
  • Contact Center Solutions
  • Flexisms Programming
  • Whatsapp Integration
  • Hyper-Personalization
  • Artificial Intelligence
  • Line Management
  • Messenger Add-Ons 
  • Wechat Implementation
  • Customer Service Solutions
  • Customer Relationship Management

Innovax Systems states that they are an agile company. Therefore they cater to the needs of their clients and implement whatever changes need to be made to get the desired outcome.

Innovax Systems’ pricing

As a bespoke company, Innovax Systems does not detail prearranged packages with their service offerings on their website. Instead, they work with companies to design a program that incorporates all their workflow efficiency needs. To get a custom quote, prospective clients can reach out to the company through their website and speak to a sales representative. 

How Innovax Systems outshines its competition

As a multiple award winner, Innovax Systems has risen to the top of the BPO industry regarding solutions for computer software businesses. With the recognition for their top skills, talents, and services, they have partnered with many reputable corporations. Of those clients, some include KPMG, SATS, Connect Centre, and Singtel.

Key executives

Patrick Tan (President)

Patrick Tan has served as the President of Innovax Systems since its inception in 1999. He took on the role after graduating from the National University of Singapore with an MBA degree.

John Hudson (Senior Vice President)

John Hudson has served in the role of Senior Vice President of Innovax Systems since 2008. Before that, he worked for IBM and Capgemini Consulting.

Innovax Systems reviews and comparisons

As a company, Innovax Systems has won many different awards for its accomplishments and partnered with many government entities and large corporations. Prospective clients can compare Innovax Systems to Activeo Singapore, CMC Global, and BPO-Support.


Innovax Systems’s contact information

Innovax Systems’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 65 6701 1888.


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