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Eben Telecom

3.6/5 • Glassdoor rating


Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact.



Public or Private


Seats or staff



$250 mil. - $500 mil.





Sam Thomas, Founder, Chairman & CEO

Year Founded


Countries of fulfillment




Contact information

91 4842400100

About Eben Telecom: Review and comparison

Eben Telecom is a multifaceted consulting provider that provides creative business process outsourcing (BPO) solutions to companies worldwide. Based in Kochi, India, the company offers a range of services, including technology solutions, manpower, and automation processes. 

Since 1995, Eben Telecom has provided innovative BPO services to grow its clients’ profitability and marketability. The firm offers high-quality customer service, adapting its services to the goals of partners in India and around the globe. 

With over 25 years of experience, the company has modernized businesses through technology and artificial intelligence (AI). The firm staffs 1,000 to 5,000 employees to personalize BPO solutions across the continent of India and the United States.

Eben Telecom Outsourcing

Eben Telecom has a track record of providing customizable BPO solutions to companies across sectors in India and globally. They work across various industries, including telecom, communications, insurance, and manufacturing.

Eben Telcom works primarily across the continent of India, but with over 25 years of experience, they have expanded their services to a global audience. With the mission of providing “quality service with the use of state-of-the-art technology and infrastructure,” their team has met the needs of countless clients. 

Eben Telecom’s BPO services and pricings

Eben Telecom provides a variety of BPO solutions. Their services include:

  • Human resource outsourcing
  • Data management software 
  • AI and IT Integration 
  • Software development 
  • Data management software 

Their services can be tailored to the client’s goals and vision, allowing clients to choose their level of engagement with the company.

Eben Telecom’s pricing

Eben Telecom’s pricing is not public because it’s BPO solutions are customizable to the client, causing costs to vary. Partners can select the level of service and engagement they have with the company, based on their goals and objectives. The BPO has a track record of increasing profitability for its clients while reducing overall costs.

How Eben Telecom outshines its competition

Eben Telecom outshines its competition with its deep knowledge of utilizing technology to provide data-driven BPO services. They use new approaches to tailor their services to their partners, allowing clients to modernize and reach a global audience. 

Eben Telecom prides itself on providing outstanding customer service. They are a one-stop shop for all business needs, allowing clients to thrive on a global stage. By rooting its services in advanced technologies, Eben Telecom has improved the business processes of countless clients. 

Key executives

Sam Thomas is Chairman and CEO of Eben Telecom, having founded the company in 1995. With extensive experience in customer relations and entrepreneurship, he leads the team of Eben Telecom. 

  • Reshma Nair (Chief Revenue Officer)

Reshma Nair is Chief Revenue Officer at Eben Telecom, with a background in finance and operations. In this position, she oversees the strategic planning and revenue goals for the company. 

Eben Telecom reviews and comparisons

For over 25 years, Eben Telecom has reimagined BPO services across the continent of India. By offering a range of tailored solutions and technological processes to firms, they streamline business needs across sectors. Reviews from clients indicate that Eben Telecom is a leader in providing BPO services, allowing partners to grow their profitability and global reach. 

Eben Telecom’s contact information

Eben Telecom’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 4842400100.

Eben Telecom news, podcast & articles

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