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2/5 • Glassdoor rating


“Hatchasia is a B2B gaming service provider, located in the Philippines and part of IT Business Process Association of the Philippines (IBPAP). They come from a start-up background and that has helped them to always be an active, creative and productive team.

Their management includes people who have experience of more than decades in the gaming industry: local and foreign. Their board comprises the who’s who of the gaming and IT world.
Their core and API solutions extend to Japan, Korea, China, and increasingly to other Southeast Asian countries.

Hatchsia provides various services related to gaming; they claim that whatever services the client may require they are able to provide it. It includes game design on iGaming sites, story creation, and website design related to gaming: all are part of their expertise. They also do multiple testing on their products and focus on quality assurance, have e-wallet solutions, revenue assurance and monitoring. They run a BPO which has multiple language options and functions 24/7.

It is registered with the Philippine Amusement and Gaming Corporation (PAGCOR) to maintain transparency and be compliant with all the gaming rules and market practices. They see themselves as the builders and innovators of their field.



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About Hatchasia: Review and comparison

HatchAsia is an Information Technology & Services company. It is a B2B solutions and services provider through business process outsourcing (BPO) to iGaming companies in the Philippines, Japan, Korea, China, and other Southeast Asian countries. 

The company operates in a supportive regulatory environment with trusted leadership from the iGaming and IT industries. 

The BPO is a member of the IT Business Process Association of the Philippines.

Hatchasia Outsourcing

HatchAsia was founded as a startup in 2000. The parent company, DFNN, is publicly traded on the Philippine Stock Exchange (PSE: DFNN). The company began as an incubator for startups. Through the years, they have worked on several projects in strategic consulting, software development, land-based deployment, and back-office process management support. 

The BPO maintains the spirit of a startup with a focus on productivity and creativity. The company is actively expanding its reach into new SouthEast Asian countries as recently as January 2021. 

Hatchasia’s BPO services and pricings

HatchAsia is open to providing any gaming-related service a client may request. It is a BPO-centric company that specializes in back-office services to gaming firms. 

The company has provided creative services such as game design for iGaming sites, story creation, and game-related website design and coding. 

HatchAsia offers BPO services such as call center and chat operations, data management, payment management, e-wallet solutions, revenue assurance and monitoring, and project management. They can facilitate the testing of its own products to ensure quality. 

The company offers multiple language options, and it provides operations 24/7. 

HatchAsia’s pricing

HatchAsia’s pricing varies depending on the needs of each client. The company advises potential clients to call or schedule a meeting to determine how the company can be of service

How Hatchasia outshines its competition

HatchAsia offers end-to-end BPO services to clients. The company has the unique ability to develop and test products in-house, then deploy products and offer continued support. The company strives to maintain transparency and compliance and it is registered with the Philippine Amusement and Gaming Corporation. 

The company is positioning itself for long-term growth and in 2021 the company acquired 92% interest in Silver Heritage Group Ltd, an Australian casino developer and operator, which expands its operations to new countries and jurisdictions. 

Key executives

Kirk Arambulo (CEO and President)

HatchAsia management has multiple decades of experience in the gaming industry. The company’s board is composed of respected members of the gaming and IT industries. The company’s shareholders are local members who have historically contributed to the overall growth of the BPO and iGaming industries and pushed the company toward greater success. 

Hatchasia reviews and comparisons

HatchAsia places priority on compliance with gaming rules and market practices of the gaming and IT industries. The company sees itself as a builder and innovator in B2B gaming industry solutions and services. 

HatchAsia is capable of serving clients through the development, testing, and deployment of products, and follow-up support. Clients praise HatchAsia for passion, quality, innovation, effectiveness, and a willingness to please the client.

Hatchasia’s contact information

Hatchasia’s main headquarters is located in:


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