$5 mil. - $10 mil.
Jorge Noa, CEO
About Grupo Noa: Review and comparison
Grupo Noa International has made a name as a virtual call center for businesses looking for inbound customer service, direct response services, upselling on service calls, and outbound lead generation, thanks to its high efficiency and reliability.
With experts from over 29 countries helping Grupo Noa International offer multilingual customer services, this BPO company can cater to different businesses and audiences.
The BPO company has an inbound call center and offers call center services through diverse channels, including phone, email, and live chat.
Its focus on reliability, result, and cost-efficiency in offering BPO call center services has made it remain relevant since 2007. The company serves businesses of all kinds in diverse industries such as eCommerce, healthcare, travel tourism, etc. – from small businesses to large global corporations.
Grupo Noa Outsourcing
As a BPO company, Grupo Noa International delivers professional call center solutions to businesses that need affordable customer care services. And with a large pool of professional agents from over 29 countries, this BPO company serves businesses from all over the world as it supports different languages.
The company employs native speakers of English, Spanish, French, German, Portuguese, Italian, Japanese, Mandarin, and many other languages.
Besides, the agents are trained in sales and can help convince your target customer to purchase your offering.
Grupo Noa’s BPO services and pricings
Here are the different services offered by this BPO company:
Inbound call center
Grupo Noa International’s primary focus is on providing inbound call center services, which appeals to businesses that want to keep their clients happy instead of driving more leads.
The company has experienced agents who can listen to your customers and offer relevant solutions that your business provides. Their inbound call center services are cost-efficient and result in higher lead conversion and customer retention.
Call center outsourcing
You can choose to delegate everyday customer service work to Grupo Noa International’s professionally trained agents. Their agents are trained in customer service and sales and thus can follow your business scripts to set appointments, generate sales leads, and help your business retain customers.
What’s more? Their agents deliver customer care services through different channels, including email, live chat, and phone. With their
Direct response services
You can also hire Grupo Noa International inbound direct response call center services. The service caters to businesses’ marketing campaigns via TV, radio, online ads, newspapers, and direct mailings.
Grupo Noa International pricing
When you visit Grupo Noa International’s website, the only information you get on pricing is that they have cost-efficient packages.
You can’t find their pricing structure until you connect with their representative directly. To get information on their pricing packages, you need to fill in your business details on their contact form and submit it to get a quote.
How Grupo Noa outshines its competition
Having provided BPO services since 2007, Grupo Noa International has remained relevant in offering outsourcing call center services to businesses thanks to:
- Having multilingual agents who are native speakers of English, Spanish, French, German, Portuguese, Italian, Japanese, Mandarin, and many other languages to cater to a diverse audience
- Employing agents that are trained in sales and customer care services thanks to their rigorous selection process that ensures only the best resources join their team
- Their focus on reliability, result, and cost-efficiency
Jorge Noa (CEO)
Jorge Noa has over a decade of experience in the call center business and direct response industry, managing multiple call centers in various countries.
Grupo Noa reviews and comparisons
Grupo Noa International has been a professional virtual call center since 2007, providing highly reliable, low-cost direct response services to start-ups and multinational corporations.
Although we couldn’t find relevant reviews to back their claims as being one of the best in the business, the number of years they have been in business speaks volumes. Coupled with their experienced president, Jorge Noa, who has built a reputation in the call center industry, there is enough evidence that the company can handle different call center services.
Grupo Noa’s contact information
Grupo Noa’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 (818) 200-1174.