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Faithworks Technologies Ltd

Overview

Faithworks Technologies Ltd is a Kenya-based Business Process Outsourcing (BPO) and technology services company, incorporated in 2016, supporting clients across global markets. We help organizations scale efficiently by delivering customer experience support, back-office operations, data services, software development, and virtual assistant solutions. Our teams operate 24/7 and integrate seamlessly into client workflows, delivering speed, accuracy, and measurable results. With a strong focus on quality, security, and performance, Faithworks acts as a long-term outsourcing partner—not just a service provider.

What Faithworks Technologies Ltd offers its clients

Faithworks isn’t just a BPO—we’re a scale partner. We combine skilled African talent, AI-assisted processes, and 24/7 delivery to offer customer support, virtual assistants, data services, and software development under one roof. The result is faster scaling, lower costs, and consistent performance.

How Faithworks Technologies Ltd outshines the competition

Faithworks Technologies Ltd stands out by combining a decade of proven delivery (since 2016) with the cost advantage of African talent and a technology-first operating model. Unlike traditional BPOs that offer isolated services, Faithworks delivers an integrated solution—customer experience, virtual assistants, data operations, and software development—under one roof, reducing vendor complexity and accelerating execution.

Our teams operate 24/7 and integrate directly into client workflows, functioning as an extension of in-house teams rather than outsourced labor. We leverage AI-assisted processes, strong KPI governance, and continuous training to drive higher accuracy, faster turnaround times, and measurable performance improvements. With rapid scalability, competitive pricing, and hands-on leadership involvement, Faithworks consistently delivers better outcomes, stronger accountability, and long-term value compared to conventional BPO providers.

Sample highlight service offering of Faithworks Technologies Ltd

Unbeatable Deal: Skilled BPO Talent for $20/hour
Scale your operations instantly with trained customer support, virtual assistants, and data specialists at just $20/hour. No recruitment hassle, no long-term contracts—just reliable performance, fast onboarding, and measurable results from day one.

Headquarters

Othaya, 10106, Nairobi, Nyeri

Public or Private

public

Seats or staff

100

Revenue

-

Industries

-


Details

Year Founded

12/16/2016

Countries of fulfillment
  • Africa
  • Kenya
  • Philippines
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Seat Leasing BPO
  • Software & Application Development
  • Telecommunications
Contact information

+254 723365571 / +254 783282011

info@faithworkstech.co.ke

https://faithworkstech.co.ke/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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