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Magic

About

Flexible workforce that integrates perfectly into your existing team. Magic’s remote workforce is made up of vetted college-educated staff with deep experience in admin, sales, and recruitment best practices. We’re driven by the highest quality standards and will respond within minutes, 24/7. Magic drives ROI, saves capital and gives you more time to focus on closing deals, meeting deadlines and scaling your business.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

250,015

Domain Authority

60

Site traffic

2,214

OA ranking

-

Glassdoor rating

3.9

CrunchBase ranking

-

Details

Executive

Marcus McNeill, CEO and Co-Founder

Year Founded

2015

Countries of Fulfillment

-

Sectors

-

Contact information

-

https://getmagic.com/

Social media

About Magic: Review and comparison

Magic is a remote staffing service founded in 2015 and backed by both Y Combinator and Sequoia. They provide a flexible, Manila-based remote workforce that integrates seamlessly into existing teams. 

The company’s proprietary selection process chooses candidates with the best skillset and ensures competitive rates. With increased ROI and saved capital, businesses have more time to focus on closing deals, meeting deadlines, and scaling.

The assistants are responsive 24/7, 100% fluent in English, and are graduates of top universities in the Philippines

Magic Outsourcing

Magic is a San Francisco-based company that offers as-needed help on an as-needed basis, without any contracts or commitments.

The company conducts two rounds of screening. Its first-round screens resume qualifications, while the second-round interviews for specific skills and characteristics. The goal is to find assistants who bring the right skills and personality to fit client needs.

Magic’s BPO services and pricings

Magic helps clients hire the required assistants that help to support and grow businesses. These include:

  • Administrative Assistant: Data Entry, Invoicing, and Account Management
  • Executive Assistant: Email and Appointment Booking
  • Sales Assistant: Lead Generation and Lead Qualification
  • Marketing Assistant: Social Media Management

Clients can communicate with their assistants using the Magic mobile or web app to send text messages. There are also options to integrate with Trello, WhatsApp, and Slack.

Magic’s pricing

The company offers three pricing tier levels: Dedicated, Consumer Hourly, and Business Monthly.

  • The Dedicated plan is available at $10 an hour with assistant work hours scheduled based on client preferences.
  • Consumer Hourly is $35 per active work time hour and provides access to assistants 24/7.
  • Business Monthly starts at $2000 per month and offers account management, reporting, and advice, along with 24/7 access to assistants.

How Magic outshines its competition

Magic outshines its competition with its attentive customer service, high-quality work environment, and dedication to honest communication. The company has grown in popularity because of the quality of its services.

One of Magic’s primary goals is a dedication to screening candidates to ensure they are a good match for client culture and values.

The company’s assistants are paid considerably more than the Philippine minimum wage of $9 per day.

Key executives

Mike Chen (CEO)

Mike Chen is CEO, Co-Founder at Magic, and Co-Founder and CEO at Bettir. He has also worked as the Chief Strategy Officer & Co-founder at Made In Space.

Nic Novak (Co-Founder and Head of Engineering)

Nic Novak is a Co-Founder and Head of Engineering at Magic. He is also Co-Founder and CSO of Bettir, and is a University of California, Los Angeles, Ph.D. Candidate in Neuroscience.

Aaron Kemmer (Co-Founder)

Michael Rubin is Co-Founder and former CEO of Magic and Co-Founder and Co-Founder and former Chairman of Made In Space. He holds six patents and was nominated for a World Technology Award.

Magic reviews and comparisons

Magic is well-reviewed by both clients and assistants on Trustpilot and Glassdoor. Publications including Fast Company and the Silicon Valley Business Journal have featured the company.

 

Magic’s contact information

Magic’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

References

https://www.glassdoor.com/Overview/Working-at-Magic-EI_IE972125.11,16.htm

https://www.crunchbase.com/organization/magic

Magic news, podcast & articles

No news, podcast & articles available for this BPO

Magic videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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