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3.5/5 • Glassdoor rating


A flexible workforce that integrates perfectly into your existing team. Magic’s remote workforce is made up of vetted college-educated staff with deep experience in admin, sales, and recruitment best practices. We’re driven by the highest quality standards and will respond within minutes, 24/7. Magic drives ROI, saves capital and gives you more time to focus on closing deals, meeting deadlines and scaling your business.

What Magic offers its clients

1. Administrative and Executive Virtual Assistance
Services: Inbox and calendar management, data entry, executive administration, meeting notetaking and transcription, travel coordination, and more.
Why Choose Magic VAs: Our dedicated virtual assistants bring a wealth of expertise to streamline your administrative tasks, allowing you to focus on what truly matters.

2. Magic Sales
Services: Appointment setting, cold calling, lead generation, CRM data entry, lead qualifying and nurturing, and more.
Why Choose Magic Sales: Our specialized sales team is equipped to boost your sales efforts, from generating leads to closing deals, ensuring growth for your business.

3. Magic Bookkeeping
Services: Process payments, review timesheets, prepare financial statements, manage accounts payable and accounts receivable, create and send invoices, and more.
Why Choose Magic Bookkeeping: Our meticulous bookkeepers keep your finances in order, providing clarity and control over your financial operations.

4. Magic Customer Service
Services: Live chat, email support, phone support, 24/7 customer service, order fulfillment, and more.
Why Choose Magic Customer Service: Our responsive and professional customer service team ensures excellent customer experiences, building loyalty and trust.

At Magic, we're dedicated to helping your business thrive. Our services are designed to meet your unique needs, providing you with the flexibility and efficiency necessary to succeed in today's competitive landscape.

How Magic outshines the competition

Flexible Pricing

Affordable: Our assistants start at just $10/hour, ensuring cost-effectiveness for businesses of all sizes.
No Contracts: With Magic, there are no binding contracts or hidden fees. Pay for the services you need, when you need them.
Adjustable Hours: We offer the flexibility to adjust hours as your requirements change, providing a truly tailored experience.

Lightning Fast

Rapid Onboarding: Hire an assistant in as little as a week. Our Matching team meticulously selects the right talent for your needs and ensures they are fully prepared to deliver magic.
Efficient Training: We train our assistants to be highly efficient, ensuring they can quickly integrate into your workflow and start making a difference from day one.

Infinitely Scalable

Easy Scaling: Whether you need 1 worker or 1,000, Magic simplifies the process of scaling your team. We handle all recruiting and hiring, saving you time and effort.
Seamless Expansion: Our infrastructure supports businesses of all sizes, allowing you to grow without the headache of extensive recruitment.

Top Talent

Elite Selection: We take pride in hiring only the top 3% of talent, ensuring that you work with skilled professionals.
Rigorous Screening: Every candidate undergoes a rigorous multi-step screening process to meet our high standards.
Cutting-Edge Training: Our assistants are trained on the latest technologies, including Magic AI, to provide the best possible service.

Powered By Cutting Edge AI

Boost Efficiency: Our executive and virtual assistants leverage custom Magic AI to enhance their efficiency and productivity.
Stay Current: With access to cutting-edge AI technology, our team stays up-to-date with the latest advancements, ensuring you benefit from the best tools available.

At Magic, our commitment to flexibility, speed, scalability, top talent, and cutting-edge technology sets us apart. We're not just an outsourcing service; we're your strategic partner in success.


1263 Mission St, 94103, San Francisco, California, United States

Public or Private


Seats or staff



$5 mil. - $10 mil.





Aaron Kemmer, CEO and Co-Founder

Year Founded


Countries of fulfillment


  • Full service BPO
  • Outsourcing Consultancy
Contact information

(888) 404-8243

About Magic: Review and comparison

Magic is a remote staffing service founded in 2015 and backed by both Y Combinator and Sequoia. They provide a flexible, remote workforce that integrates seamlessly into existing teams.

The company’s proprietary selection process chooses candidates with the best skillset and ensures competitive rates. With increased ROI and saved capital, businesses have more time to focus on closing deals, meeting deadlines, and scaling.

The assistants are responsive 24/7, 100% fluent in English, and are graduates of top universities in the Philippines

Magic Outsourcing

Magic is a San Francisco-based company that offers as-needed help on an as-needed basis, without any contracts or commitments.

The company conducts two rounds of screening. Its first-round screens resume qualifications, while the second-round interviews for specific skills and characteristics. The goal is to find assistants who bring the right skills and personality to fit client needs.

Magic’s BPO services and pricings

Magic helps clients hire the required assistants that help to support and grow businesses. These include:

  • Administrative Assistant: Data Entry, Invoicing, and Account Management
  • Executive Assistant: Email and Appointment Booking
  • Sales Assistant: Lead Generation and Lead Qualification
  • Marketing Assistant: Social Media Management

Clients can communicate with their assistants using the Magic mobile or web app to send text messages. There are also options to integrate with Trello, WhatsApp, and Slack.

Magic’s pricing

The company offers three pricing tier levels: Dedicated, Consumer Hourly, and Business Monthly.

  • The Dedicated plan is available at $10 an hour with assistant work hours scheduled based on client preferences.
  • Consumer Hourly is $35 per active work time hour and provides access to assistants 24/7.
  • Business Monthly starts at $2000 per month and offers account management, reporting, and advice, along with 24/7 access to assistants.

How Magic outshines its competition

Magic outshines its competition with its attentive customer service, high-quality work environment, and dedication to honest communication. The company has grown in popularity because of the quality of its services.

One of Magic’s primary goals is a dedication to screening candidates to ensure they are a good match for client culture and values.

The company’s assistants are paid considerably more than the Philippine minimum wage of $9 per day.

Key executives

Mike Chen (CEO)

Mike Chen is CEO, Co-Founder at Magic, and Co-Founder and CEO at Bettir. He has also worked as the Chief Strategy Officer & Co-founder at Made In Space.

Nic Novak (Co-Founder and Head of Engineering)

Nic Novak is a Co-Founder and Head of Engineering at Magic. He is also Co-Founder and CSO of Bettir, and is a University of California, Los Angeles, Ph.D. Candidate in Neuroscience.

Aaron Kemmer (Co-Founder)

Michael Rubin is Co-Founder and former CEO of Magic and Co-Founder and Co-Founder and former Chairman of Made In Space. He holds six patents and was nominated for a World Technology Award.

Magic reviews and comparisons

Magic is well-reviewed by both clients and assistants on Trustpilot and Glassdoor. Publications including Fast Company and the Silicon Valley Business Journal have featured the company.


Magic’s contact information

Magic’s main headquarters is located in:

1263 Mission St, 94103, San Francisco, California, United States

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (888) 404-8243.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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