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Cegura Technology Solutions Pvt Ltd

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About

Cegura Technology Solutions is a emerging Business Process Outsourcing (BPO) Service provider, offering the most advanced services available today. We focus on applying standard architectural methods, and tools in our processes to enable our clients gain the edge over their competitors. Initiated by a visionary business leaders and supported by a team of professionals,we strive to fully meet our client specific needs and keep them updated about the changes in technologies while assembling the industries topmost professionals to create the very best in-class teams.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

0.7

Site traffic

59

OA ranking

-

Glassdoor rating

2.4

CrunchBase ranking

-

Details

Executive

Surmit De, Founder Director -

Year Founded

2012

Countries of fulfillment

-

Sectors

-

Contact information

-

https://www.cegura.com

Social media

-

About Cegura Technology Solutions Pvt Ltd: Review and comparison

Cegura Technology Solutions uses the latest technology to help clients maintain a competitive edge in their respective industries. Cegura remains competitive due in part to the inclusion of cutting-edge technology solutions.

Cegura adapts to meet our client-specific needs and offers continuous updates about the changes in technologies. Cegura Technology Solutions focuses on customers to provide quality services and foster teamwork and continuous improvement. 

The company’s current size is 200 to 500 employees, and its last reported revenue is unknown at this time.

 

Cegura Technology Solutions Pvt Ltd Outsourcing

Cegura offers an array of services, including lead generation, chat support, customer acquisition and retention, and customer service. 

Cegura improves customers’ experience to provide immediate help and consistent answers. The top-notch customer service team uses strategies and training to acquire and retain clients.

 

Cegura Technology Solutions Pvt Ltd’s BPO services and pricings

Cegura is relatively new to the BPO world but makes quite an impact. It delivers high-value services with state-of-the-art technology assisting communications and services:

  • Lead Generation,
  • Customer Acquisition, 
  • Customer Service,
  • Order Processing, 
  • Chat Support, 
  • CRM,
  • Data Mining, 
  • Market Research

Cegura aims to be a part of the entire life-cycle of processes to facilitate efficiency and profit.

Cegura’s pricing

Cegura encourages prospective clients to contact them through their website for competitive pricing options and information.

 

How Cegura Technology Solutions Pvt Ltd outshines its competition

Cegura Technology Solutions is one of the leaders in BPOs who are expanding services to new populations. 

  • Promotes teamwork and continuous improvement;
  • Enhances customer productivity; 
  • Strives to select the best employees;
  • Offers extensive training and development for new recruits;
  • Utilizes innovative solutions;

Teamwork, integrity, and process-driven results are pillars of the Cegura Technology Solutions mission. Accordingly, these principles are present in everyday operations and facilitate positive communications and results.

The order processing services feature inbound call center services with the aim of operational cost reduction and organizational profit increase. A team of skilled professionals caters to company needs concerning inbound sales, service, and customer calls to promote customer satisfaction. Customer care representatives answer promptly and courteously with the newest technology and state-of-the-art infrastructure.

Cegura offers chat support that uses a mixture of certified agents and proactive program management to increase results.

Key executives

Surmit De (Founder Director) 

Surmit De is the founder-director of Cegura and has been with the company since 2012. He specializes in medium and large organizations, which he combines with an entrepreneurial approach and structured process.

Siddhartha Thapa (Outsourcing Manager)

Siddhartha Thapa is the Outsourcing Manager at Cegura Technology Solutions. He generates high connectivity and conversion lead percentages, and he works with the help of a highly-skilled MIS and IT Team.

Cegura Technology Solutions Pvt Ltd reviews and comparisons

Cegura Technology Solutions has favorable reviews from clients and mixed reviews from employees.

Cegura Technology Solutions Pvt Ltd’s contact information

Cegura Technology Solutions Pvt Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

References

https://www.glassdoor.com/Overview/Working-at-Cegura-EI_IE2390951.11,17.htm

Cegura Technology Solutions Pvt Ltd news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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