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Callmax Solutions

3.2/5 • Glassdoor rating

Overview

CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006.
This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner.
Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

What Callmax Solutions offers its clients

This firm takes pride in its customer-centric approach in providing committed call center solutions for businesses of any size. One significant incentive of using their engagement channels to communicate with customers is a multilingual option.
In addition, CALLMAX’s strategic global locations offer the perfect solutions for branching out to international clients as well as US based.
Callmax allows management teams to work ON their business instead of IN it.

How Callmax Solutions outshines the competition

Callmax Solutions’s BPO services and pricings
CALLMAX is a dynamic outsourcing solutions provider that offers the following inbound and outbound services:
Database Updating and Cleansing
Answering Services
Order Taking
Inbound Sales
Language Services
Lead Generation
Debt Collection
Multi-lingual Telemarketing
Telephone Surveys
Product Promotions
Technical Support
Help Desk
Direct Mail Follow-Up
Catalog Orders
Up-Sell and Cross Sales Campaigns
Lead Management
Lead Qualification
Accounting
Full Scope Home/ Post-Acute Care backoffice support
Medical Billing and backoffice
Medical Coding
Architectural support
Marketing assistance and support
Scheduling
Ecom and retail support
and more....

In addition, the firm offers these services to a wide selection of industries, including telecommunications, Healthcare, retail, life insurance, financial services, health insurance, travel, entertainment, home services, direct response, and inquiry handling.

Callmax Solutions company structure

Incorporated, Launched in 2006.

Sample highlight service offering of Callmax Solutions

The firm takes pride in providing excellent back-office, call center and communications services for businesses of any size eager to reduce their operations costs. Their formula for success includes:
Hiring and training the most qualified candidates to handle high volume work for specific industries
Building trust with clients through total transparency
Creating an engaging customer experience
Reducing costs
Significantly improving accuracy and regulatory compliance
Creating flexible plans for clients that match their business priorities
Implementing multilingual services

In addition, CALLMAX offers enhanced job creation and employment opportunities, emphasized by an industrial-free trade zone network and economic stability. Employees also have access to excellent benefits.

Headquarters

1120 Saint Johns Place, 11213, brooklyn, new york

Public or Private

private

Seats or staff

2000+

Revenue

$50 mil. - $100 mil.

Industries
  • BPO
  • Ecommerce
  • Government
  • Healthcare
  • Insurance
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Tech support
  • Travel

Details

Executive

Christopher Mojica, Director Of Operations

Year Founded

05/05/2006

Countries of fulfillment
  • Dominican Republic
  • Philippines
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Back Office Support
  • Business Compliance
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Retail
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

(718) 508-4811

https://www.callmaxsolutions.com


About Callmax Solutions: Review and comparison

CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006.

This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner.

Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

Callmax Solutions Outsourcing

This firm takes pride in its customer-centric approach in providing committed call center solutions for businesses of any size. One significant incentive of using their engagement channels to communicate with customers is a multilingual option.

In addition, CALLMAX’s strategic global locations offer the perfect solutions for branching out to international clients as well as US based. 

Callmax allows management teams to work ON their business instead of IN it.

Callmax Solutions’s BPO services and pricings

CALLMAX is a dynamic outsourcing solutions provider that offers the following inbound and outbound services:

  • Database Updating and Cleansing
  • Answering Services
  • Order Taking
  • Inbound Sales
  • Language Services
  • Lead Generation
  • Debt Collection
  • Multi-lingual Telemarketing
  • Telephone Surveys
  • Product Promotions
  • Technical Support
  • Help Desk 
  • Direct Mail Follow-Up
  • Catalog Orders
  • Up-Sell and Cross Sales Campaigns
  • Lead Management
  • Lead Qualification
  • Accounting
  • Full Scope Home/ Post-Acute Care back office support
  • Medical Billing and backoffice
  • Medical Coding
  • Architectural support
  • Marketing assistance and support
  • Scheduling
  • Ecom and retail support

In addition, the firm offers these services to a wide selection of industries, including telecommunications, Healthcare, retail, life insurance, financial services, health insurance, travel, entertainment, home services, direct response, and inquiry handling.

CALLMAX’s pricing

CALLMAX’s pricing will depend on the client’s requirements and business needs. Every client is unique, therefore Callmax doesn’t subscribe to the one-size-fits-all philosophy that is prevalent in the BPO world.

While some tasks and needs are general in scope, they recognize that each client operates in their own way. Callmax excels in treating each client individually. In any case, pricing options are significantly lower than hiring in-house staff.

How Callmax Solutions outshines its competition

The firm takes pride in providing excellent back-office, call center and communications services for businesses of any size eager to reduce their operations costs. Their formula for success includes:

  • Hiring and training the most qualified candidates to handle high volume work for specific industries
  • Building trust with clients through total transparency
  • Creating an engaging customer experience
  • Reducing costs
  • Significantly improving accuracy and regulatory compliance
  • Creating flexible plans for clients that match their business priorities
  • Implementing multilingual services 

In addition, CALLMAX offers enhanced job creation and employment opportunities, emphasized by an industrial-free trade zone network and economic stability. Employees also have access to excellent benefits.

Key executives

Christopher Mojica (COO)

Christopher can be reached at [email protected].

Enrico Sacchetti (VP Development)

Enrico can be reached at [email protected].

Callmax Solutions’s contact information

Callmax Solutions’s main headquarters is located in:

1120 Saint Johns Place, 11213, brooklyn, new york

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (718) 508-4811.

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Callmax Solutions videos & images

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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