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Callbox

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About

Callbox is the largest B2B lead generation services and sales support company trusted by businesses in the US, Canada, Australia, Singapore and around the world to be their consistent provider of sales opportunities. By being their remote marketing arm, we help companies across industries like IT and Software, Manufacturing, Management Consulting, Healthcare, Finance, and Advertising find the best quality leads and sales appointments with the greatest chance of becoming profitable customers.

Backed by quality data, skilled people and a robust marketing tech stack, we set your company up for success with account-based marketing, lead generation, appointment setting and sales enablement tools that work together to power your customer acquisition by providing a steady stream of leads to your sales teams, be they office-based or working offsite.

 

What Callbox offers its clients

Our main lines of service include: lead generation (identifying decision makers that match your target buyers), appointment setting (booking sales meetings with qualified prospects), webinar marketing (promote, facilitate, and nurture) and data-related solutions (collecting and compiling actionable intelligence on your target buyers). Callbox uses a multi-touch, multi-channel strategy when reaching out to your target customers. This means we connect with your decision-makers through live, one-on-one conversations enhanced through email, social media, search, and direct marketing channels throughout different points.

How Callbox outshines the competition

We do our lead generation unlike any other. We don't just randomly call a list or blast an email and hope for responses, we follow an account based marketing approach. This means we contact multiple decision makers in a company and reach out with messaging that's tailored to each contact's position. We created a technology that allows us to execute a truly integrated multi channel lead nurturing process.

Our automated Lead Nurturing tool allows us to set triggers when to phone a client. Moreover, we obtain information on your target prospects primarily from our in-house database of 35 million target accounts/companies. Callbox also supplements its internal prospect database with data from reputable third-party providers as well as information collected through custom research. In addition, we also give you the option to submit your own prospect list to be used in the campaign.

We offer robust and flexible pricing for scaling your business.
Whether you’re just getting started with lead generation or looking to boost your customer acquisition, Callbox has the services, people, and resources to help you scale your growth while keeping the costs low. Learn more: https://www.callboxinc.com/pricing-package/

Callbox company structure

Callbox started life as a Los Angeles, CA-based startup in 2004.

In 2005, we branched out into outbound call center services, and things pretty much picked up from then on. We pioneered many of the tactics that would become standard practice in multi-channel strategies.

This allowed us to rapidly expand our operations and grow our customer base, and the company soon established offices in Singapore, Malaysia, and the United Kingdom. Today, Callbox is home to more than 700 employees and has carried out over 10,000 campaigns.

OUR MANAGEMENT TEAM

Rom Agustin, CEO, Founder
Rebecca Matias, VP, Sales & Marketing
Jaime Garcia, VP, Operations / Client Services

Sample highlight service offering of Callbox

B2B Logistics Brand Seals $6M-Deal from Callbox Campaign

The Client provides specialized logistics solutions to manufacturing, technology, wholesale, retail, and home delivery companies throughout the United States. Its primary lines of service include managed freight, logistics, shipping, and storage.

The Callbox team helped them reach:

$6M New Sales
168 Sales Appointments
83 MQLs

Read the full story here: https://www.callboxinc.com/case-studies/logistics-brand-seals-3-high-value-deals/

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

$50 to $100 million (USD)

Industries
  • Advertising & PR
  • Digital Marketing
  • Others

Highlights

Domain Authority

18

Site traffic

146

OA ranking

-

Glassdoor rating

4.1

CrunchBase ranking

-

Details

Executive

JACKSON DOEGE, Founder Partner

Year Founded

2004

Countries of fulfillment

-

Sectors
  • Customer Service
  • Digital & Content Marketing
Contact information

888-810-7464

https://www.callbox.com.sg/

Social media

About Callbox: Review and comparison

Callbox is a lead generation and telemarketing Business Process Outsourcing (BPO) solutions service. 

The company’s central office lies just outside Los Angeles, California, where they’ve been providing Small & Medium Enterprises (SME) in Singapore and the Asia Pacific with outsourcing marketing solutions since 2009. The firm services industries such as Information Technology (IT), software, consultancy, BIFSI, healthcare, advertising, and more.

The California-based BPO company has serviced local companies as well as multinational organizations. Notable company milestones include awards in customer interaction solutions, third-party verification, B2B lead generation, sales lead generation, SMO provider, and outsourcing.

For more than a decade, Callbox has effectively entered into Asia Pacific (APAC) markets from its station in California. Included in the expansion are Hong Kong and Malaysia, as can be viewed on the company’s website.

Callbox Outsourcing

The lead generation BPO firm takes pride in understanding the time and research needed to qualify prospects. Its promise to clients involves freeing up more time for higher-value work by developing tailor-made marketing campaigns through a multi-touch, multichannel philosophy. Interested parties can visit the company’s contact page, call, or connect through WhatsApp.

Callbox claims to be the world’s most extensive B2B marketing and sales outsourcing provider that has serviced over 1,100 clients. In addition, it provides jobs to more than 700 employees with established offices in Singapore, Malaysia, and the UK.

Callbox’s BPO services and pricings

Callbox is a B2B lead generation, sales, and telemarketing solutions service that offers its clients the following:

  • Lead generation
  • Telemarketing
  • Event marketing
  • Database Solutions
  • Webinar and virtual event marketing
  • Voice services

Examples of industries the company services include:

  • IT, software
  • Advertising 
  • Consulting
  • Healthcare
  • Financial services

Callbox’s pricing

While pricing is handled on an individual customer basis depending on needs specified through consultation, the company does offer two specific packaged services: 

  • Dedicated team leads management 
  • Sales support and enablement 

Details of each service package, as well as a pricing request, can be viewed on the company’s pricing page.

How Callbox outshines its competition

Callbox offers customized pricing for lead generation and marketing outsourcing services. The company differentiates itself in three key areas:

  1. Multi-touch, multi-channel strategy
  2. Robust lead management and automation platform
  3. Highly-targeted prospect database

Key executives

Rom Agustin (Founder, CEO)

Rom Agustin is the current CEO of Callbox and founded the lead generation outsourcing company in 2004. He started in the oil and gas industry as an engineer, where he worked for ten years. The technician turned entrepreneur founded Callbox as his fourth owned and operated company. Others include internet service providers and consulting firms.

Rebecca Matias (VP, Sales & Marketing)

Rebecca Matias, the vice president of sales and marketing at Callbox, has over eight years of experience in sales and marketing. Forbes magazine named her one of the “World’s 100 Most Powerful Women for 2015,” including celebrities, billionaire activists, and more.

Callbox reviews and comparisons

Callbox is a full-service lead generation, sales, and telemarketing business process outsourcing service provider founded in 2004 and headquartered outside of Los Angeles, California. The firm’s reviews and headlines indicate a high-performance culture and as one of the top in-demand lead generation services.

Callbox’s contact information

Callbox’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-810-7464.

References

https://www.crunchbase.com/organization/callbox-singapore

https://www.glassdoor.com/Overview/Working-at-Callbox-EI_IE236649.11,18.htm

Callbox news, podcast & articles

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Callbox videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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