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Call Desk Inc

About

With offices in McLean, Virginia and Portland, Oregon, Call Desk is a premier provider of 24-7 contact center solutions including Virtual Live Receptionists, Telephone Answering Service, Customer Service, Appointment Scheduling and Help Desk Services. We serve clients in various industries including Medical, Legal, Financial, Travel, Automotive, retail and Technical Support.
For a fraction of the cost of hiring and training full-time employees, Call Desk provides a virtual team who function as natural, professional extensions of a company’s staff.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

44,315,056

Domain Authority

2.5

Site traffic

-

OA ranking

-

Glassdoor rating

4

CrunchBase ranking

-

Details

Executive

George M., General Manager

Year Founded

1998

Countries of Fulfillment

-

Sectors

-

Contact information

1-703-755-0821

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http://www.CallDesk.com

Social media

-

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About Call Desk Inc: Review and comparison

Infogain Consulting is a small business that has provided technology enablement and program management solutions to government and other global entities since 2003. The CMMI-DEV L3 and SBA certified company collaborate with US Federal Agencies interested in acquiring GSA Professional Services (PS5), GSA IT 70 Schedules, or SBA (8)A Sole Source Vehicle. Infogain Consulting has a diverse team of experts conversant with all components of federal technology and program management solutions.

Since its inception in 2003, Infogain Consulting has expanded its operations from providing contact center solutions to full lifecycle COTs software implementations for government agencies.

Call Desk Inc Outsourcing

As a small business, Infogain Consulting helps its clients maximize their resources’ full potential, enhance business processes, and implement new technologies. The company is a vendor-neutral consulting firm with the sole aim of making its clients successful by leveraging its experience and proven methodologies to provide pragmatic solutions tailored to its client’s needs. Infogain Consulting has prime CONUS and OCONUS contracts with multiple clients worldwide, including several US Departments of State.

Call Desk Inc’s BPO services and pricings

Infogain is a small business that specializes in the following services:

  • Technology Consulting
  • Project Management
  • Capability Statement

The company uses its business intelligence services to manage client information, converting this data into actionable intelligence. The firm believes in providing a competitive edge in finance, supply chain, customer service, sales, and marketing.  Some of its capabilities include:

  • Data Visualization
  • Enterprise Data Warehouses (EDW)
  • Enterprise Information Management (EIMS)
  • Structured Search (SS)

Infogain Consulting’s pricing

The company’s pricing is not disclosed and will depend on the need of its clients.

How Call Desk Inc outshines its competition

Infogain Consulting takes pride in its collaboration with the US Federal government, providing contracting vehicle services for the United States Federal Government. As noted on its official website, some of its contract vehicles include:

GSA 8[A] STARS III

This Government-wide acquisition contract provides custom IT solutions and is available to all US Federal Agencies at home and overseas.  Infogain Consulting is a top-tier contractor in Emerging Technologies and Outside the Continental United States Support.

USPTO IT Management Services

The company is a renowned contractor for Blanket Purchase Agreement (BPA), offering IT management support services to the United States Patent and Trademark Office (USPTO)

GSA Business Administrative Services

Infogain Consulting provides consulting services that enhance a federal agency’s performance and assist clients in meeting target objectives. Some of these services include:

  • Management and Financial Consulting
  • Acquisition
  • Grant Management Support
  • Business Program
  • Project Management Services

Key executives

George Mwangi (GM)

George M has been Infogain Consulting’s General Manager since 2005. He has a Bachelor’s Degree in Business Administration and an MBA from Willamette University.

Shadrack Kioko (EM)

Shadrack Kioko has been Infogain Consulting’s Engagement Manager since 2016. He has a Bachelor’s Degree in Information Technology and an MS in Telecommunications from Strathmore University.

Call Desk Inc reviews and comparisons

Infogain Consulting offers various consulting services in technology, security, human capital, and project management. The company is headquartered in the United States and has an above-average review score.

Call Desk Inc’s contact information

Call Desk Inc’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

References

https://www.glassdoor.com/Overview/Working-at-Call-Desk-EI_IE528232.11,20.htm

https://www.crunchbase.com/organization/call-desk

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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