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CPM International

4.0/5 • Glassdoor rating


At CPM, we’re committed to making your vision a reality. We work hard behind the scenes to get the job done.

What CPM International offers its clients

We create and deliver insight-led sales, marketing and customer experience strategies, wherever and whenever our clients’ customers and shoppers can be influenced.

How CPM International outshines the competition

We bring ideas to life with commitment, energy and positivity. We make things happen through a bespoke combination of sales, marketing and customer experience. We offer global reach, but our approach is centred around you



Public or Private


Seats or staff



Over $5 bil.






Year Founded


Countries of fulfillment




Contact information



About CPM International: Review and comparison

CPM International is a global sales outsourcing and brand experience company founded in 1936. It delivers complete solutions over the following:

  • Field sales 
  • Contact centers
  • Digital innovations 
  • Creative commerce
  • Data sources

The company was established as an agency offering “salesmen for hire” in the fields of Fast Moving Consumer Goods (FMCG), pharmaceuticals, government, and utilities. 

It acquired its first telemarketing contact center in the 1990s and began expanding globally in the late 2000s. 

CPM International operates under the Omnicom Group, a global network of prominent marketing communications companies. As part of Omnicom, CPM International receives all the benefits of a fully integrated agency.  

The firm’s mission is to remain at the forefront of innovation in its industry. Its leaders are always prepared to diversify into new markets and seize the opportunities of rising technologies. 

CPM International Outsourcing

CPM International handles its outsourcing operations through its unique Liquid methodology. This approach blends data science, people, and digital services to create the perfect solution for your brand’s requirements. 

Liquid allows clients to perform responsive sales and brand experience programs. 

Using real-time predictive data and AI technology, CPM International lets you find out where your customers are when they are there and the best way to engage with them.

CPM International’s BPO services and pricings

CPM International offers the following services: 

  • Sales – CPM International’s sales solutions offer industry-leading expertise via retail, B2B, and B2C channels. 
  • Customer experience – CPM International customizes CX solutions across every stage of the customer journey. 
  • Merchandising – Its merchandising solutions aim to drive sales and competitiveness. 
  • Auditing – Its auditing services incorporate multiple channels and contact points. 
  • Experiential and sampling – The company delivers digital engagement and marketing experiences that connect audiences. 
  • Shopper marketing – CPM International creates shopper engagement at every critical decision point. 
  • Data, analytics, and insight – CPM International’s insight and technology services consistently deliver analytical results. 

CPM International’s pricing

CPM International currently has no pricing plans available on its website. Those interested in partnering may reach out to the company via its website and social links. 

How CPM International outshines its competition

CPM International heavily emphasizes its Corporate Social Responsibility (CSR) initiatives. The company believes in making positive differences in the societies and lives its operations affect. 

  • Community – CPM International supports the communities around it by encouraging health, fitness, and education. 
  • Diversity, equity, and inclusion – The CPM International workplace promotes DEI and encourages others to do the same. 
  • Environment – CPM International monitors its operations to ensure a minimal environmental impact. 
  • Governance – CPM International maintains the highest ethical standards and complies with all regulatory codes. 


Key executives

Mike Hughes (Chief Executive Officer)

Mike Hughes brings his specialty and knowledge of the sales process to his leadership role at CPM International. He has been part of the company for over 30 years. 

Nick Jones (Chief Operating Officer) 

Nick Jones serves as the company’s COO, where he always strives to bring strategy and innovation to make services relevant and efficient. 

CPM International reviews and comparisons

More than a partnership, and particularly over the last 3 years, the entire CPM team has demonstrated its determination, its enthusiasm and its loyalty to the HP brand.” – HP

CPM have a consultative approach, are totally integrated, very flexible and have an innovative mindset.” – Asahi

CPM stood out to us immediately…. It’s exactly what we wanted for our fit. We’ve only had positive results working with CPM.” – Daniel Tibbetts, Operations Lead at Withings

CPM International’s contact information

CPM International’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

CPM International news, podcast & articles

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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