View all outsourcing firms

Business Connections

4.0/5 • Glassdoor rating


Business Connections is an award winning answering service staffed 24/7 with professional remote receptionists waiting to answer the phone on your behalf. Our job is to keep your office open at all times of day, every day of the year, and we’ve been operating non-stop since 1949.

Our office is located in Salem, the capital city of Oregon, but we answer for companies nationwide. We have won awards for Excellence and Outstanding International Service for SEVENTEEN consecutive years. An independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients. The judges awarded the Diamond Plus Award for Sixteen consecutive years of excellent service.



Public or Private


Seats or staff



$5 mil. - $10 mil.






Year Founded


Countries of fulfillment




Contact information

(866) 601-6115

About Business Connections: Review and comparison

Business Connections is an award-winning telecommunications service provider. This BPO has been around since 1949 and has a reputation for providing excellent services to businesses. It provides state-of-the-art solutions provided by well-trained receptionists.

Business Connections provides valuable customer service for busy business owners. After your phone rings 3 times, a highly-skilled receptionist will answer your customers’ calls and provide them with outstanding customer service solutions.

After many decades of experience, Business Connections has been awarded the ASTI Award of Excellence 22 times. It has expanded its operation since its founding and now takes calls for businesses all over the United States.

Business Connections Outsourcing

This BPO is headquartered in Salem, Oregon. Business Connections provides high-quality careers to skilled individuals in the area. 

The experienced receptionists employed by this BPO provide excellent customer service. Services provided include 24-hour texts, messaging, voicemail, and live calls.

Business Connections’s BPO services and pricings

Business Connection is an innovative BPO that offers the following services:

  • Text alerts
  • Transcribed messages
  • Call transfer options
  • Emailed voicemail
  • Live receptionist
  • Part-time to full-time options
  • 24-hour service

This company is known as an industry leader with decades of experience. Business Connections was most recently awarded the 2019 ASTI Award of Excellence. This BPO provides services including: law-firms, aviation, medical offices, plumbing, roofing, and more.

Business Connection’s pricing

Business Connections pricing is customizable and affordable. Plans for the very best in customer service begin at just $95 per month. The final price will depend on the business’s individual needs and services. 

How Business Connections outshines its competition

Business Connections takes pride in it’s outstanding customer service solutions. This BPO stands out by providing:

  • Innovative solutions 
  • No set-up-fee or deposit
  • Hiring the best people
  • Delivering amazing customer service
  • Keeps your office accepting calls all day, every day
  • Provides excellent receptionist services 24 hours per day.

In addition, Business Connections has been recognized countless times by ASTI as well as other organizations for providing excellence in telecommunication services.

Key executives

Dirk Moeller (President)

Dirk Moeller currently serves as president and manager at Business Solutions. He has a history in telecommunications and is in customer service management. He has experience in finance, sales, and customer service. Dirk Moeller was educated at Oregon State University.

Business Connections reviews and comparisons

The following are testimonials from satisfied clients:

“Your answering services to our law firm have been exceptional, in my experience. I have found that your folks answering our calls and forwarding messages to us are really very good. So preliminarily, thank you for providing such good and valuable services to us for several years now”- Sean M.

“The receptionists are doing a great job for our refrigeration engineering company. Their communication is great, they are always positive and friendly on the phone. Just a consistent great job”- Joan E.

Business Connections is a BPO that provides telecommunications and receptionist services for businesses in the United States. Potential clients are encouraged to compare Business Connection’s pricings and services with other similarly-sized companies in the US.

Business Connections’s contact information

Business Connections’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call (866) 601-6115.



Business Connections news, podcast & articles

No news, podcast & articles available for this BPO

Business Connections videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.