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BPO American

3.7/5 • Glassdoor rating


Discover the ease and flexibility yet exacting detail of our inbound service with setting appointments, dispatch, manning your Help Desk, registering events, responding directly to ads, taking orders, and supporting customer service. Our mission is to provide—at every contact point—a full suite of customer communication services. Ensuring a genuine experience coupled with quantifiable satisfaction, each touch will be handled by someone who was rigorously recruited, trained, and subject of managerial oversight. On-going technological advancements enhance the personal touch.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Ken Wills, President

Year Founded


Countries of fulfillment




Contact information


About BPO American: Review and comparison

BPO America is a leading provider of business process outsourcing (BPO) services which was founded in 2001. It offers cost-effective solutions for state-of-the-art support services to businesses in the USA. 

The company provides the most up-to-date technology and experienced staff to help you manage your data processing and customer service needs. Through their comprehensive BPO services, BPO America helps clients reduce costs and improve their bottom line. 

The company has an average of 51 to 200 staff working daily to meet various customer needs. Their customer service team is trained to provide prompt and courteous service. However, there is no clear revenue range for the company.

BPO American Outsourcing

BPO America’s Solutions are designed to help you streamline your business processes and reduce costs. They have a proven track record of success and have worked with some of the top businesses in America.

BPO America is committed to helping you meet your goals and have a positive experience with its services. 

The company aims to improve USA-based BPO services, making it easy and accessible to businesses of all sizes. It has partnered with leading technology companies such as InContact to ensure its services are on the cutting edge of innovation.

BPO American’s BPO services and pricings

BPO America offers various services and pricing packages designed to fit any budget. Here are some of the services offered by BPO America:

  • Customer support service that includes call center operations and technical support.
  • Data processing includes data entry, database management, and web development.
  • Sales and marketing services like lead generation, email campaigns, and search engine optimization.
  • Accounting
  • Human resource management services 

The company also offers various additional services, such as project management, digital marketing, and legal services.

BPO pricing

BPO America offers competitive pricing for its services. The prices can range from hourly rates to flat-rate packages, depending on the needs of your business. They also offer customized packages that can be tailored to fit the needs of your business.

The company offers a 24/7 consultation to discuss your requirements and customize a package to fit your business needs.

How BPO American outshines its competition

BPO America stands out from its competitors due to the following: 

  • Commitment to providing superior customer service and state-of-the-art solutions
  • Use the latest technology
  • Experienced personnel to maximize productivity and efficiency
  • A proven track record of success 

BPO America will work with you to identify areas where your business could benefit from outsourcing and use their expertise to develop a cost-effective, efficient solution.

Key executives

  • Kenneth Wills (President)

Ken Willis has been BPO America’s president since January 2001. He has the experience and expertise to meet business needs as he graduated from Clemson University in 1994 with a Bachelor of Science in marketing and statistics.

  • John Curry (Vice President of Inbound Operations)

John Curry has been with the company since October 2005. He is passionate about brand awareness and marketing, having graduated from Furman University with a Bachelor’s degree in Business Administration. 

BPO American reviews and comparisons

BPO America is a leading provider of outsourcing services to businesses in the United States. The company has an overall rating of 3.5 Glassdoor stars. Although the company has no revenue statistics disclosed yet, its positive reviews from customers showcase the commitment and quality of services provided.

BPO American’s contact information

BPO American’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A
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In addition, you may email them at [email protected] or call 888-932-9032.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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