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BPO American

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Discover the ease and flexibility yet exacting detail of our inbound service with setting appointments, dispatch, manning your Help Desk, registering events, responding directly to ads, taking orders, and supporting customer service. Our mission is to provide—at every contact point—a full suite of customer communication services. Ensuring a genuine experience coupled with quantifiable satisfaction, each touch will be handled by someone who was rigorously recruited, trained, and subject of managerial oversight. On-going technological advancements enhance the personal touch.



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Ken Wills, President

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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