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4.3/5 • Glassdoor rating


ARMSOFTECH.AIR – Revolutionizing customer experiences utilizing Artificial Intelligence (AI) Founded in 2017.
ARMSOFTECH.AIR is one of the fastest-growing Business Process Services Company in India, delivering a broad spectrum of customer satisfaction driven services, utilizing Artificial Intelligence. A pioneer of Artificial Intelligence (AI) enabled Call Centre services; ARMSOFTECH.AIR builds digital processes that let people do things more effectively and accurately.
For a long time, there has been an overwhelming need for innovative, cost-effective and scalable solutions with regards to the Call Centre Industry. Our in-house Artificial Intelligence platform is compatible across multiple industries and contributes to powering a wide array of processes spanning numerous business verticals including BFSI (Banking, Financial Services & Insurance), Travel & Logistics, Retail, Manufacturing, Media & Entertainment, Consumer Durables, Healthcare and Government & Education.



Public or Private


Seats or staff








Makesh Sankaran, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information

044 6670 6000

About Armsoftech: Review and comparison

Armsoftech.Air is an AI bot and customer service Business Process Outsourcing (BPO) firm located in Chennai, Tamil Nandu, India. This firm focuses primarily on adapting businesses in various industries to artificial customer service through their AI and robotics services. 

Founded in 2017, this BPO has been cutting edge in saving their clients time, energy, and money by automating portions of their clients’ customer service operations. 

Armsoftech.Air is a relatively large company, employing 500 to 1,000 individuals.

Armsoftech Outsourcing

The company is headquartered in Chennai, Tamil Nadu, India. This BPO is dedicated to helping its clients streamline their customer service processes by implementing AI and robotic chat and voice functions. 

Implementing these functions saves its clients time, money, and energy, especially if its client is a large company with a vast customer base. These AI and bot products help ensure that every call and message gets to the right person without confusion.

Armsoftech’s BPO services and pricings

Armsoftech.Air covers a wide range of AI, bots, and customer interaction needs. These services include:

Armsoftech.Air’s pricing

This BPO does not currently list its pricing model on its official website. However, pricing will most likely fluctuate depending on the clients’ needs, turnaround time, the complexity of the project, and the project or service’s duration.

How Armsoftech outshines its competition

This BPO firm prides itself on being on the cutting edge of innovation. In fact, its three main values are innovation, teamwork, and a client-first mentality. Its mission is to continuously innovate to further streamline its clients’ businesses for the best possible performance. 

This firm also takes pride in its transparency. The official website states that they “choose to be transparent in all our transactions and code.”

Another critical factor is its commitment to collaboration. Communication is key to succeed at anything when working in a group, and this BPO commits itself to take all input into account to make sure that all parties are heard and all ideas are considered.

Key executives

Makesh Sankaran (CEO)

Makesh is the most recent known CEO of this firm, though they left in November of 2021. Before becoming CEO of this BPO firm, Makesh spent almost 20 years at various business development companies. Makesh also holds a Master’s of Science in physics from Madurai Kamaraj University.

Armsoftech reviews and comparisons

Armsoftech.Air is an AI, robotics, and customer service Business Process Outsourcing firm located in Tamil Nadu, India. This firm has a 3.8-star rating on Indeed and a 4.1-star rating on Glassdoor

We suggest comparing BPO to other AI, customer service, and bot Business Process Outsourcing firms in India.

Armsoftech’s contact information

Armsoftech’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 044 6670 6000.



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