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Askus Desk is an outsourcing company based in Nanjing, China, that provides business process outsourcing services to global firms operating in China and to Chinese businesses expanding worldwide. The company was founded in 2017. It delivers its work through in-house staff and a network of global outsourcing partners, and its office is in the Nanjing High-tech Development Zone.
The company’s service lines cover sales and marketing, design and creatives, customer support, human resources, writing and localization, AI and machine learning, IT development, and finance and accounting. The company lists its main offerings as including talent acquisition outsourcing, sourcing and procurement, managed go-to-market services, and translation and localization. Its website also references a Chinese-English real-time interpretation service.
Askus Desk structures its work around four elements: project management with quality-controlled delivery, fast on-site technical support and staffing, customized local solutions with secure development environments, and access to its partner network. It says it can supply staff on demand, so clients can scale IT and other operations without building a large internal team. It also says it applies security protocols, data encryption and compliance with industry standards to protect client information.
The company publishes solution pages for specific sectors, including IT and software and healthcare and life sciences, and lists banking and financial services, e-commerce, telecommunications, manufacturing, hospitality and energy among the industries it serves. For healthcare clients, it describes data management and analytics support, along with access controls for handling sensitive patient information.
According to its website, Askus Desk has more than 23 clients, five operating centres and more than 200 managed talents, and it says its staff are fully trained within two weeks. The company also reports partnerships with Alibaba, Tencent and Microsoft, and says it pays its staff above industry standards.
Askus Desk suits foreign companies that need local staffing, localization or operational support in China, and Chinese companies that want outsourced sales, marketing or support capacity for international expansion.
Askus Desk’s main headquarters is located in:
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