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Vintazk Outsourcing

4.3/5 • Glassdoor rating

Overview

WHO WE ARE
Vintazk comes from the word “Vinta”, a fishing boat indigenous to the island of Mindanao, Philippines.

Its colorful patterned sail is closely associated to a family or clan depicting its identity and the cultural diversity and vibrance of the island and its people.

OUR CORE
Vintazk started as a homegrown company driven by our founder’s advocacy to provide better opportunities to exceptional talent within the local communities.

Today, we navigate towards establishing an international footprint, inspired to carry on the same advocacy on a global scale.

Our goal is simple:
Elevate your business, no matter what.
Because our only metric is your success.

What Vintazk Outsourcing offers its clients

While others fight for talent in saturated cities, we thrive in a strategic location—307 miles from competitors—where:
✅ Elite talent stays (low attrition = deeper expertise)
✅ Costs are 20-30% lower (without sacrificing Metro Manila quality)
✅ Community pride fuels performance (we’re the economic heartbeat of our region)

The Result?
🔹 Teams that master your brand (not just fill seats)
🔹 Fewer retraining cycles, more ROI-driving CX
🔹 A self-reinforcing cycle of happy agents → happy customers → happy clients

Premium quality. Mid-market price. Built to last. That’s the Vintazk difference.

How Vintazk Outsourcing outshines the competition

Our Only Competition?
The high bar we set yesterday.

Our Secret?
⚡ 5x lower attrition than industry average → Deeper expertise, fewer disruptions
⚡ 98.3% fewer weather risks → Bulletproof reliability
⚡ Exclusive talent pipeline → Elite teams that evolve into brand guardians

The Vintazk Difference:
🔥 Culture & Pride – A team that cares as much as you do
🌪️ Strategic Location – Storm-proof operations, uninterrupted service
🚀 Long-Term Talent Development – Experts who grow with your brand

Outcome?
Customer experience so consistent, it feels unfair.

Vintazk Outsourcing company structure

Vintazk Outsourcing Support Inc is a privately held, Philippine-based corporation with ownership rooted in its founding team of outsourcing industry veterans. The company is independent and self-funded, with no external private equity or venture capital involvement, allowing for agile decision-making aligned with long-term client and employee success.

🔑 Key Ownership Highlights:
🔹Founder-Owned & Operated: Established and managed by seasoned outsourcing professionals with decades of combined industry expertise.
🔹Local Homegrown Roots: Fully Philippine-owned, reflecting its commitment to the country’s talent and economy.
🔹Decentralized Leadership: While ownership is concentrated among the founders, the company fosters a collaborative culture where leadership empowers teams across its four sites.
🔹Strategic Technology Partnerships: Though independently owned, Vintazk maintains strong alliances with global tech partners to enhance its cloud-based, adaptive solutions.

⚖️🤝Governance & Culture
Driven by a relentless, almost maniacal focus on customer success, Vintazk’s leadership fosters a culture of agility, innovation, and empowerment. Its 100% cloud-based infrastructure and global partnerships enable scalable, future-proof solutions—backed by a team that thrives on solving challenges before they arise.

Headquarters

Vintazk Bldg. San Jose Rd, 7000, Zamboanga City, Zamboanga del Sur

Public or Private

private

Seats or staff

1-150

Revenue

$1 mil. - $5 mil.

Industries
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Government
  • Healthcare
  • Hospitality
  • Media Publishing
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT

Details

Executive

Jason Galleto

Year Founded

2019

Countries of fulfillment
  • Philippines
Sectors
  • Agency Contract Partner
  • Back Office Support
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Inbound & Outbound
  • Online Gaming
  • Output-based
  • Retail
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+639157933313

https://vintazk.com/


About Vintazk Outsourcing: Review and comparison

🏢Vintazk Outsourcing Solutions 📍 Established in 2019 | Headquartered in the heart of a highly-urbanized city in the southernmost portion of the Zamboanga Peninsula, Philippines.

🚀 Beyond Outsourcing – A Growth Partner
📉📈 Optimizing cost reduction & boosting profitability—even from 📍700 km outside Manila.

📊 Rapid Expansion, Local Impact

👥 900% workforce growth in just 2 years → 💯+ new jobs created for Homegrown talent.
🤝 Not just outsourcing—true collaboration for shared success.

⚡ Why Clients Choose Vintazk

✅ Highly adaptable teams | Rapid response to client demands
🛠️ Seamless integration of services + expertise to streamline business processes

Vintazk Outsourcing Outsourcing

Vintazk Outsourcing Solutions provides various outsourced solutions in various industries but not limited to the United States, Canada, United Kingdom, Australia, New Zealand, Germany. 

Vintazk Outsourcing’s BPO services and pricings

Here are the current services offered by Vintazk:

Customer Service Support | Back Office Service Support

  • Customer Support
  • Data Analytics
  • Contract Creation
  • Ad Building/PPC
  • Media Operations & Buying
  • Quality Assurance
  • Campaign Building
  • Junior Account Coordinators
  • Automation
  • Social Media Moderation
  • Influencer Acquisition
  • Lead Generation
  • IT Helpdesk
  • Product Testing

Web Development

  • Web Developer (Front-End)
  • Web Developer (Back-End)
  • Full-Stack Developer
  • UI/UX Designer
  • API Developer
  • SEO Specialist (On-Page)
  • SEO Specialist (Off-Page)

Digital Marketing Services

  • Digital Marketing Associate
  • Graphic Designer
  • PPC Specialist
  • UX/UI Designer
  • Social Media Moderator
  • Copywriter/Content Writer

Spanish Bilingual Support

  • Customer Support
  • Technical Support
  • Sales Representative
  • Lead Generation
  • Virtual Assistant

Vintazk Outsourcing Solutions pricing

The cost of Vintazk Outsourcing Solutions services is not available to the public. You may contact their team for a free consultation and answer your other queries here.

How Vintazk Outsourcing outshines its competition

Vintazk Outsourcing Solutions uses its SAIL core values to get ahead of the market and overcome challenges.

🔹 Service Orientation – Vintazk’s teams are recognized for being service-oriented to the core. They ensure proactive service by anticipating, identifying, and meeting clients’ requirements before they are stated.

🔹 Accountability – The company embodies and shows up to its responsibilities like no other. They take satisfaction in owning up to all duties and viewing each assignment as a challenge for their ongoing development.

🔹 Integrity – Vintazk values the notion of honor—doing the right thing even when no one is looking. They ensure these disciplines are not shallow but deeply ingrained in each member.

🔹 Leadership – The organization encourages young and creative minds to develop critical thinking & problem-solving skills, preparing them for greater responsibilities in the future.

📊 Remarkably, Vintazk has:

✅ Kept site-wide absenteeism at <1% for over 13 months (and counting!)

✅ Cut client wait times by 87.5%

Key executives

Jason Galleto (COO)

With over a decade of experience in Customer Experience (CX) transformation, Contact Center as a Service (CCaaS), and Zendesk implementation, Jason leads operational excellence and digital innovation at VINTAZK Outsourcing.

 As the head of VINTECH, VINTAZK’s in-house CX technology and innovation hub, Jason specializes in optimizing Zendesk ecosystems and integrating AI-driven automation, analytics, and scalable solutions that enhance service delivery and customer satisfaction.

His expertise includes:

  • Designing tailored Zendesk and CX solutions to streamline workflows and boost engagement
  • Leading AI and automation projects, such as intelligent chatbots, smart routing, and predictive analytics
  • Applying Lean Six Sigma and PMP methodologies to drive efficiency and performance
  • Ensuring adaptability by working across multiple platforms including Freshdesk, Salesforce Service Cloud, and HubSpot Service Hub

Through innovation and a data-driven approach, Jason empowers businesses to elevate their customer experience and achieve sustainable growth.

Vintazk Outsourcing reviews and comparisons

Vintazk Outsourcing Solutions is the region’s first and only established BPO brand.

They have efficient and responsible staff that have spread Zamboanga City’s outsourcing proficiency throughout the global grid.

🌟 Awesome team! The advisors are doing great and are reaching out even exceeding the daily target. Responsible and productive.”

—Adarshi Ghosh (Client | Quality Analyst at Unacademy)

Vintazk Outsourcing’s contact information

Vintazk Outsourcing’s main headquarters is located in:

Vintazk Bldg. San Jose Rd, 7000, Zamboanga City, Zamboanga del Sur

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +639157933313.

References

Vintazk Outsourcing news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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