FBSPL

Verified profile

FBSPL is an AI-integrated consulting firm that helps businesses enhance efficiency through intelligent processes, technology, and domain exp...

4.2/5 · Glassdoor
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OA500 Top 200, 2026 Source Partner - inactive badge
Company at a glance
Employee range
501-1000
Estimated headcount
Annual revenue
$25 mil. - $50 mil.
Company listing
Delivery countries
2
Tracked locations
Executive profiles
120+
Updated 9 Nov 2026
News items tracked
5+
Updated 8 Nov 2026

A deeper view of FBSPL

Senior leadership movement from OA Explorer.

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Executive backgrounds

Where FBSPL's executives worked before.

13%

of executives came from other outsourcing firms. 15 of 120 executives with a known career history.

  • Fusion Business Solutions 8 7%
  • Other outsourcing firms 7 6%
  • No prior industry tenure 100 87%

Each executive is counted once, under their most recent prior outsourcing employer. Counts are rounded by OA Explorer.

Company relationship graph

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Overview

Company Overview

Identity. FBSPL, short for Fusion Business Solutions, is an Indian business management and consulting company, founded in Udaipur, that sells insurance support, accounting and bookkeeping, finance back-office work and artificial intelligence consulting to clients in North America, the United Kingdom and elsewhere. The home page describes the offer. — "AI-integrated consulting services that enhance operational efficiency across insurance, finance, and accounting." The sentence is the firm's own and the firm now brands itself as a consultancy and not as a call centre.

Founding. The About page opens with the start date. — "Since 2006, FBSPL combines domain expertise, AI-led consulting" The milestone list adds the founding city. — "2006 Founded in Udaipur"

Strategic thesis. The vision statement ties client growth to staff careers. — "To drive meaningful growth for the businesses we serve and the careers we build." The model is offshore back-office capacity packaged with consulting and software tools.

Scale claims. The home page gives headline numbers. — "19+ Years of Experience 4.8 / 5 Global rating on Clutch 99.7% Work accuracy 550+ Clients served" The figures are the firm's own and undated.

Services & Capabilities

Insurance detail. The insurance page quantifies the offer. — "Our insurance services for P&C help businesses process policies and claims up to 50% faster without operational overload." The claim is the firm's own and names no baseline.

Accounting detail. The accounting page defines its role. — "We work as an extension of your team to manage your accounting, close your books, and keep your financial records on track."

Insurance. The home page describes the main line. — "Insurance consulting that supports all-scale businesses with quoting, policy servicing, endorsements, renewals, claims support, and back-office workflows." The insurance page adds licensed account management, employee benefits administration and business optimisation.

Accounting and finance. The home page describes the finance lines. — "Manage account receivable, payable, reconciliations, and ledger processes for accuracy, and efficient financial operations." A separate finance line covers records and reporting.

Artificial intelligence. The home page describes consulting. — "AI and consulting services that embed intelligence into business workflows and automating manual processes." The firm names its own tools beside the consulting.

Named tools. The home page lists products. — "ProposalOne Generate Client-ready insurance proposals 83% faster InputOne Validate client data 2x faster" The same section names a policy review tool. These speed claims are the firm's own.

Delivery model. The home page lists reasons to buy. The firm sells time-zone alignment with North American clients from offshore teams.

Client Base & Market Position

Client voices. The home page signs testimonials with names and titles. — "Chin Ma Founder & President" Another is signed by a merchandising officer. — "Joey Cumley Chief Merchandising Officer" The testimonials are the firm's own selection, so a buyer should ask for reference calls.

Client logos. The home page shows a wall of client logos, mainly insurance agencies and brokerages. A buyer should ask which logos are current clients and which products they use.

Recognition. The About page lists awards. — "2023 Certified Great Place to Work – 2nd consecutive year" It also records an analyst listing. — "2024 Featured as an aspirant in the Everest Group Peak Matrix Assessment" Aspirant is the lowest tier of that assessment.

Review rating. The home page cites a third-party platform. — "4.8 / 5 Global rating on Clutch" The rating is shown without a count of reviews.

Delivery Infrastructure & Operations

Footprint. The About page names four countries. — "USA Canada UK India" The milestones record a service expansion. — "2020 Expanded services into the USA and Canada" The platform record lists Indonesia and Malaysia as delivery locations, which the site does not mention.

Facility. The milestone list notes a site. — "2014 Inaugurated a 22,000 sq ft." A buyer should ask where that site is and what it houses, since the entry names neither.

Certifications. The platform record's description lists ISO information-security and quality certification and a SOC report for the Indian entity. A buyer should ask for the certificates, scope and dates.

Hours. The firm describes time-zone alignment but gives no seat or shift figures, so a buyer should ask for the delivery model by account.

Record and Tier Note

  • The record's country is the United States. The site describes an Indian company with offices in four countries.
  • The record's delivery locations are Indonesia and Malaysia. The site names the United States, Canada, the United Kingdom and India.
  • The record lists many service lines. They include supply chain, e-commerce support and virtual assistance, which the site does not feature.

Ownership, Financials & Scale

Ownership. The leadership page presents a founder-led company. — "Madhukar S Dubey Founder & Managing Director" A buyer should ask who holds the shares and which Indian legal entity signs client contracts, since the site does not name the entity.

Headcount. The platform record carries one thousand three hundred and fifty-five employees with no date. The site gives no employee total.

No public revenue figure was found.

People, Leadership & Culture

Chief executive. The leadership page names the chief executive. — "Shweta Dubey is the guiding force behind FBSPL’s success" The same sentence gives her the chief executive and co-founder titles. The page lists the founder beside her and then a group of vice presidents and managers. — "Kuldeep Bhatnagar (KB) Vice President, Director's Secretariat Shakti Singh Shekhawat Vice President, Strategic Planning"

Management bench. The same page lists one general manager for finance and deputy general managers for operations and for sales and marketing. The platform record carries the identical name, Ankur Chatterjee, for the sales and marketing head, but as an assistant general manager for sales and recruitment process outsourcing, not as a deputy general manager.

Culture. The About page records employer awards. — "2025 Awarded Rajasthan Best Employer Award" The page gives no attrition or engagement figure.

Record and Tier Note

  • The record's executive list is mostly other companies' people. It carries over a hundred rows, most of them staff of a large professional network. About fourteen rows read as FBSPL staff, with marketing, sales, search-engine and recruitment titles. Two rows carry the chief executive title: Shweta Dubey, whom the site names, and Vinod Verma, whom the leadership page does not list.

Technology & Innovation

AI tools. The home page frames its software as workflow automation. — "Reduce policy review time by 87% and eliminate manual errors" The statement is the firm's own and no measurement method is given.

Automation approach. The home page says its solutions automate workflows tailored to a business. A buyer should ask for a delivered example with before-and-after measures.

Strategic Assessment

Strengths

  • A named leadership team. The chief executive, founder and vice presidents are listed.
  • Proprietary insurance tools. The firm sells software beside people.
  • A long operating history. The firm dates itself to two thousand six.

Risks and Vulnerabilities

  • Entity and country confusion. The record and site disagree on the home country.
  • Unverified certifications. The certificates appear only in the record description.
  • Self-reported scale. Client and accuracy figures are the firm's own.

Opportunities

  • Insurance AI tools. The proposal and policy tools could be sold as products.
  • North American expansion. The firm opened services in the United States and Canada in twenty twenty.

Record and Tier Note

  • The record's news adds a recent item. An openpr story dated the twenty-fifth of August two thousand twenty-six announces a new mission, vision and values, and the About page carries a matching vision statement.
Headquarters
F-37, IT Park, MIA Extension, 313002, Udaipur, Rajasthan
Ownership
Private
Industries
E-commerce & Retail, Financial Services & Banking, Media & Entertainment, Technology & SaaS

Details

Year founded
2006
Countries of fulfillment
Indonesia, Malaysia
Sectors
Back Office - Data Entry, Digital Marketing, E-commerce Support, Finance & Accounting, HR & Recruitment, Insurance Services, Supply Chain & Logistics, Virtual Assistant

Company data

Services & delivery

What they do

  • Back Office - Data Entry
  • Digital Marketing
  • E-commerce Support
  • Finance & Accounting
  • HR & Recruitment
  • Insurance Services
  • Supply Chain & Logistics
  • Virtual Assistant

Industries served

  • E-commerce & Retail
  • Financial Services & Banking
  • Media & Entertainment
  • Technology & SaaS
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Workforce & hiring

Workforce composition

Rounded mix

Share of associated member profiles

Approximate distribution, rounded to 5 percentage points.

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Skills in the workforce

Selected skills
  • Microsoft Excel
  • Communication
  • Microsoft Office
  • Customer Service
  • Leadership

Skills listed by people associated with FBSPL.

Selected self-reported skills.

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Hiring locations

Selected examples
  • Austin
  • Brooklyn
  • Charlotte

Selected hiring locations. Vacancies may have closed.

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Scale & company milestones

Annual revenue

$25 mil. - $50 mil.

Company listing

Leadership & connections

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Executive contacts

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About FBSPL: Review and comparison

Fusion Business Solution (P) Ltd.-FBSPL is a service-providing company offering services in New York, United States of America.

Headquartered in Udaipur, India, FBSPL specializes in Business Process Outsourcing, Business Process Management, consulting, and IT solutions.

Catering to insurance companies, independent insurance agencies, insurance brokers, accounting firms, and businesses seeking outsourcing services, FBSPL delivers tech-driven, customized solutions through its team of trained experts.

Known for working in clients’ time zones and providing 24/7 assistance with backup staff, the company ensures seamless operations.

With over 700 employees, 500+ clients, and 18+ years of industry experience, FBSPL has earned accolades like the Great Place to Work certification and is actively involved in prominent events like AppliedNet.

FBSPL Outsourcing

Founded in 2006, FBSPL has provided exceptional outsourcing services to over 580 clients across six countries. With a diverse portfolio of 55+ offerings in its outsourcing ecosystem, the company operates on principles of quality and innovation.

FBSPL holds the ISO 9001 certification, underscoring its commitment to delivering reliable and efficient business solutions.

FBSPL’s BPO services and pricings

FBSPL provides its clients with a comprehensive range of services, ensuring tailored solutions that align with their business needs. These include:

Insurance Services Accounting and Financial Services

Business Automation Customer Service Data Annotation Services FBSPL collaborates with businesses across diverse industries such as insurance, manufacturing, technology, automotive, real estate, healthcare, and retail.

Additionally, FBSPL offers valuable resources like blogs, case studies, and client testimonials on its website, highlighting its expertise and commitment to delivering exceptional business solutions.

FBSPL – Fusion Business Solutions (P) Limited ‘s pricing

FBSPL provides customized solutions tailored to each client’s unique business requirements. As such, pricing details are not listed on the website. Businesses interested in partnering with FBSPL are encouraged to get in touch to discuss their needs and receive a personalized quote based on their goals and service preferences.

How FBSPL outshines its competition

FBSPL has continuously evolved since its inception in 2006, expanding its services and enhancing the technological solutions it offers.

The company remains adaptable to changing market and economic conditions, ensuring clients achieve maximum efficiency and a strong return on investment.

The company prides itself on:

  • Deep understanding of diverse business needs
  • Ensuring timely and desired outcomes
  • Commitment to quality and excellence
  • Leveraging skilled human resources and expertise

FBSPL also fosters professional growth, offering a supportive work environment with job security and opportunities for career advancement.

Current openings are publicly listed on the company’s website. With a team of over 700 employees, FBSPL continues to be a reliable partner for businesses worldwide.

Key executives

Madhukar S Dubey (Founder & Managing Director)

Shweta Dubey (Co-CEO)

Vinod Verma (Co-CEO)

FBSPL reviews and comparisons

” I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever- evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable. FBSPL’s proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and Al operations.” – Chin Ma, Founder & President

” FBSPL transformed our operations quickly. Their exceptional administrative support, bookkeeping, and recruiting services significantly improved our processes and boosted lead conversion rates. Their integrity, professionalism, and tailored approach set them apart, making them valuable partners in our growth. ” – Francesca Furlanetto,  Director Owner

 

FBSPL’s contact information

FBSPL’s main headquarters is located in:

Headquarters location F-37, IT Park, MIA Extension, 313002, Udaipur, Rajasthan

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1-240-979-0061.

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