Double’s platform integrates human expertise with AI technology to provide seamless executive assistance. Key features include:
- Multi-Platform Accessibility: Access your assistant via web, mobile, Slack, and Chrome, ensuring constant connectivity.
- AI Support with Mingo: Double’s AI companion, Mingo, enhances assistant efficiency by summarizing tasks and prompting essential follow-up questions.
- Transparent Reporting: Monitor your assistant’s performance in real-time, with detailed breakdowns of time spent per project and weekly email summaries.
- Executive Profile Management: Assistants maintain a centralized profile containing company SOPs, contacts, email templates, and travel preferences for personalized support.
- Delegation Templates and Coaching: Access best-practice templates and coaching materials to improve delegation skills, drawing from a community of over 600 executives and assistants.
These features collectively empower users to delegate tasks confidently, enhancing productivity and focus.
Double’s pricing
Double offers flexible virtual assistant services with transparent pricing, designed to cater to varying support needs.
Starter Plan
- Price: $549 per month
- Hours Included: 10 hours per month
- Additional Hour Rate: $55 per hour
- Features:
- Dedicated Double assistant
- Access to Double’s suite of delegation and productivity tools
- Free consultation call to assess your needs
- Personalized assistant matching within 4 business days
- One-on-one onboarding session
- Option to share hours with up to one teammate or family member
- Standard support with responses within 48 hours
- Access to AI-enabled Mingo delegation assistant
Build Plan
- Price: $1,599 per month
- Hours Included: 30 hours per month
- Additional Hour Rate: $55 per hour
- Features:
- All Starter Plan features
- Personalized assistant matching within 3 business days
- Dedicated Customer Success Manager
- Ability to share hours among multiple executives
- Additional perks such as 1Password Vault and guaranteed coverage during assistant absences
Scale Plan
- Price: $2,599 per month
- Hours Included: 50 hours per month
- Additional Hour Rate: $55 per hour
- Features:
- All Build Plan features
- Personalized assistant matching within 2 business days
- Regular one-on-one sessions with the Customer Success Manager
- Option to review multiple assistant profiles and conduct interviews prior to onboarding
- Early access to new product features
Enterprise Plan
- Price: $5,099 per month
- Hours Included: 100 hours per month
- Additional Hour Rate: $55 per hour
- Features:
- All Scale Plan features
- Option to onboard multiple assistants
- Support across various time zones for extended coverage
- Flexible payment options
Onboarding Fee
An initial onboarding fee of $300 covers personalized matching, an onboarding call, tech setup support, and first-month check-ins. If you continue with Double beyond three months, this fee is refunded on your fourth month’s invoice.
These plans are designed to provide scalable support, ensuring that clients receive tailored assistance aligned with their specific requirements.
