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TAiO Connect

0.0/5 • Glassdoor rating


TAiO Connect delivers award-winning customer service for your business, while lowering your cost, using our secure and scalable Work from Anywhere solution. Our customer- and staff-centric approach to outsourcing has helped some of the world’s top 10 companies grow.

In March 2020, COVID-19 stopped most BPO operations. The founders of Taio Connect built and deployed a secure remote working setup that improved current operations and reduced cost by 40%. In the succeeding months, the system proved to be one of the most scalable and sustainable models, improving customer satisfaction and efficiency, as well as recruitment and ease of operations. We are taking our system and bringing it to SMEs and startups to help these companies grow.

What TAiO Connect offers its clients

BPO, Outsourcing, Customer Service, and H2H

How TAiO Connect outshines the competition

Our founders will be directly involved in managing your services. You’ll benefit from the over 80 years of combined experience they have working for clients like Google, Facebook, PayPal, Microsoft and American Express, just to name a few.

Even with this breadth of experience, TAIO maintains a boutique mindset, and will build solutions tailor fit to your company’s unique challenges. We’ll look at your business together, understand these challenges, and come up with a plan to get you the right team, tools and processes that will give you the greatest chance of success.

TAiO Connect company structure

TAiO Connect is a Philippine based corporation 100% owned by the founders.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Exx M., Founder and COO

Year Founded


Countries of fulfillment


  • Admin Support
  • Customer Service
Contact information

+639178399379 •

About TAiO Connect: Review and comparison

TAiO Connect uses its safe and flexible Work from Anywhere technology to provide award-winning customer support for your company while reducing costs. The company’s customer- and employee-centric approach to outsourcing has aided the growth of some of the world’s top ten corporations.

Many BPO services suspended their activities during the outbreak of COVID-19 in March 2020. However, the founders and key executives of TAiO Connects created and implemented a secure remote working arrangement that enhanced existing operations while cutting costs by nearly 40%.

This arrangement proved to be one of the most flexible and sustainable solutions for the following months, increasing customer satisfaction and staff efficiency. It also improved staff recruitment and simplified the company’s operations.

TAiO Connect is introducing its technologies to SMEs and startups to assist them in growing.

TAiO Connect Outsourcing

TAiO Connect is a company in Metropolitan Avenue, Makati, that provides business process outsourcing.

The company promotes a communication, coaching, and training culture—their staff benefit from the company’s idea of concentrating on providing quality service and relationship building.

This concept leads to optimal performance at lower costs, allowing their clients in Metropolitan Avenue and neighboring cities to grow and succeed in their businesses.

The company currently has a seat size of 2–10 staff.

TAiO Connect’s BPO services and pricings

Below are some of the services that TAiO Connect offers to its clients:

  •  BPO
  •  Outsourcing
  •  Customer Service
  •  H2H
  •  Outbound Sales
  •  Content Moderation
  •  Tech Support

TAiO Connect’s pricing

They base their pricing on the client’s particular need. TAiO Connect’s prices are generally fair and affordable.

How TAiO Connect outshines its competition

The company’s staff and administration combine their efforts and actively work with their clients to effectively manage their services. Clients will benefit from their combined expertise of over 80 years working for customers such as American Express, PayPal, Microsoft, Facebook, and Google, to mention a few.

Despite this wealth of expertise, TAIO retains a boutique mentality and will provide solutions tailored to your company’s specific problems. They devise particular strategies that directly address their client’s needs.

When you consult them, they look at your business as a whole, listen to the challenges you’re facing with it, and understand the problem.

They use this understanding to devise a strategy to bring you the appropriate people, tools, and procedures to offer you the best chance of success.

Key executives

Exx M. (Founder and Chief Operating Officer)

Exx, a forerunner of the outsourcing business in the Philippines, has worked with the world’s leading corporations, BPOs, and contact centers as both a client and a vendor. His over 20 years of leadership and management expertise spans Operations, Quality Management, BCP, Implementations, and Project Management.

Paulo Rodriguez (Chief Process Officer/Co-Founder)

Paulo is the Chief Process Officer (CPO) at TAiO Concept. According to him, the process of taking an idea and converting it into a flourishing scalable business is what motivates him.

He loves creating strategies, optimizing them through time, and automating them using technology. Consequently, his clients can have a lean organization that is capital efficient and adapts as the company expands.

TAiO Connect reviews and comparisons

The company’s founders and staff have several years of experience working with clients with different needs and have successfully helped them grow their businesses. The company currently doesn’t have any reviews on its official website.

TAiO Connect’s contact information

TAiO Connect’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +639178399379 •.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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